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Customer reviews: Cloudshelf

Develop by Cloudshelf Ltd

Reviews (23)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of Cloudshelf, praising its ability to enhance in-store experiences and expand their offerings even in limited spaces. Users find the app effective for showcasing products and increasing sales. The support team is also frequently commended for their responsiveness and willingness to assist with any issues or feedback.

Key Strengths

  • Enhances the in-store experience by allowing for product expansion with limited physical space.
  • Highly supportive and responsive customer service.
  • User-friendly interface for both merchants and customers.
  • Effective tool for showcasing products not physically available in-store.
  • Proactive team that listens to user feedback and adapts to requirements.

Common Concerns

  • Issues with the "unallocation" of settings, requiring merchants to reset configurations.
  • Active coupons from Shopify not always working seamlessly through the Cloudshelf app.

Final Thoughts

Overall, Cloudshelf is well-received by merchants for its contribution to enhancing both customer experiences and business operations. While there are some minor issues concerning settings and coupon integrations, the app's strengths and the proactive support team considerably outweigh its drawbacks, making it a valuable tool for retailers.

Decathlon Martinique

Dec 23, 2024  on Shopify

Thank you for your patience and availability. Cloudshelf is a very good option for stores'owners who want to extand their offer with reduced space. We are satisfyied so far and can't wait to see the next steps

CarniStore

Jun 12, 2024  on Shopify

CloudShelf is an excellent app for enhancing our in-store experience. They are incredibly supportive and responsive, ensuring we get the most out of the app. Highly recommended for any retailer looking to improve their in-store experience and boost sales!

Chief Treats

Feb 29, 2024  on Shopify

Update 2: Cloudshelf has been a huge success in the past month that I have been utilizing it. I have a pop-up store located inside of a dog daycare. I do not own the dog daycare, nor do I pay the staff, I just pay rent for the space. I also do not spend more than a few minutes in this dog daycare each week. I needed some way to allow my customers to shop and securely check-out WITHOUT any interaction from the staff at the dog daycare. Cloudshelf has been a huge hit because it allows me to use banners, give full product descriptions, and is very user friendly, plus it's very eye catching. I can't say enough great things about Cloudshelf! My advice would be to regularly make a duplicated copy of your active Cloudshelf just incase you run into the issues i've had in my previous reviews. Definitely check out Cloudshelf! Update: Cloudshelf has been quick to respond and correct the issues I was experiencing. I am currently using the unpaid version of Cloudshelf and it has been an integral part in developing my business. Because of this I am upgrading my review from a 3 to a 5. __________________________________________________________________ I am appreciative and do really like Cloudshelf; however, there have been multiple occasions when editing banners that suddenly my Cloudshelf "unallocates" and I have to set the entire Cloudshelf I am working on back up again. Pictures, Products, links to social media, everything. The second issue is that none of my active coupons within Shopify work through the Cloudshelf app.

Nomades du parc

Oct 22, 2023  on Shopify

I am sincerely very happy about my experience with Cloudshelf. The team are very responsive. They have been able to integrate my booking system to their cloud shelf! Short story, I am using a booking app name Book That App and it's now compatible with cloud shelf. Everything is working nice and the costumer love the Kiosk experience Cloudshelf provide. Thanks again to this dedicate team. I look forward for what's coming next. Cheers Vincent

Only Coco Chocolates

May 22, 2023  on Shopify

Great for allowing customers the most functional way to view your online store, while at events/in physical shops. Highly recommended

Trollbeads

May 11, 2022  on Shopify

From the initial contact, through to the delivery of Cloudshelf, I cannot recommend the product and the team highly enough. They have been supportive, communicative and, have listened to our ideas for how the software could be developed to deliver future benefits to our business—and ulitimately—our customers’ experience of Trollbeads in terms of brand and our proposition. I want to thank the entire team for their consummate professionalism and positive proactive approach to updates/support and personal visits to our work environment so that they can continue to understand our needs and commercial ambitions. Thank you all, once again, Team Trollbeads

Ohs And Ones

Apr 05, 2022  on Shopify

Great app! Very easy and intuitive to use! The Cloudshelf support team are amazing too! Highly recommended!

Whitton Pet Centre

Mar 27, 2022  on Shopify

Such a great app, really good tool for showing customers items that we don't always have in store from our website. The team is so supportive and helpful, (particularly Sofia, she's amazing) we couldn't recommend them enough!

Artisan Stories

Mar 18, 2022  on Shopify

Cloudshelft help me to show my customers all my rugs and Leather handbags we have in stock in our warehouse .

RawLuxe boutique

Mar 13, 2022  on Shopify

I used this App to help generate instore customer experiences also showcase products that aren’t available for display due to limited space. Sofia from CloudShelf has been really supportive and offer professional advice and solutions which help retailer like me to grow. Highly recommended to try the service!

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