What Merchants Think

Merchants generally have a positive view of Cloudshelf, praising its ability to enhance in-store experiences and expand their offerings even in limited spaces. Users find the app effective for showcasing products and increasing sales. The support team is also frequently commended for their responsiveness and willingness to assist with any issues or feedback.

Key Strengths

• Enhances the in-store experience by allowing for product expansion with limited physical space.
• Highly supportive and responsive customer service.
• User-friendly interface for both merchants and customers.
• Effective tool for showcasing products not physically available in-store.
• Proactive team that listens to user feedback and adapts to requirements.

Common Concerns

• Issues with the "unallocation" of settings, requiring merchants to reset configurations.
• Active coupons from Shopify not always working seamlessly through the Cloudshelf app.

Final Thoughts

Overall, Cloudshelf is well-received by merchants for its contribution to enhancing both customer experiences and business operations. While there are some minor issues concerning settings and coupon integrations, the app's strengths and the proactive support team considerably outweigh its drawbacks, making it a valuable tool for retailers.