XCloud Search & Product Filter logo

Customer reviews: XCloud Search & Product Filter

Develop by NP Apps

Reviews (763)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback regarding "XCloud Search & Product Filter". They appreciate its functionality, ease of integration, and the significant impact it has on improving their store's search and filtering capabilities. Many users express satisfaction with the application's ability to handle large inventories efficiently, highlighting the ease of customization and customer support as standout elements.

Key Strengths

  • Excellent and responsive customer support, particularly praised figure Nikita.
  • Ease of customization and integration with various themes.
  • Efficient handling of large inventories with fast performance.
  • Flexible and robust filtering options and search functionality.
  • Reasonably priced compared to competitors offering similar functionalities.
  • User-friendly interface with visually appealing design.

Common Concerns

  • Some users encountered issues with initial setup or theme integration.
  • A few reports of higher pricing concerns compared to other options.
  • Occasional difficulty in contacting customer support in specific instances.
  • Minor glitches when used with unique themes or additional apps.

Final Thoughts

Overall, "XCloud Search & Product Filter" is well-received by merchants, noted for its efficiency and substantial customer support. While there are minor issues, primarily regarding initial integration and price, the app is often recommended by users as a valuable tool for enhancing search and filtering capabilities, particularly for stores with large inventories.

Torwood Garden Centre

Jul 23, 2024  on Shopify

This is a great app in so many ways. We use an older theme that doesn't have filtering built in and this app allows that. In addition, I receive weekly emails teling us of our Top Ten searches, both with and without results. This allows me to monitor anything that needs attention and rectify the issues. Overall a great app.

Averlo

Jul 21, 2024  on Shopify

This app does exactly what you would want a filter plugin to do. It integrated perfectly into my store with the added assistance of Nikita who went over and above to ensure install was smooth and everything was functioning efficiently and correctly! 100% would recommend!

Otakuya

Jul 18, 2024  on Shopify

no cuenta con atencion al cliente, el enlace de contacto no funciona y no me funciona bien la app con mi tema...necesito ayuda pero veo que es imposible contactar con ellos

Bateau Bootservice

Jul 18, 2024  on Shopify

Ik gebruik de app nu bijna 2 weken en werkt heel goed. Wij hebben veel producten en collecties maar ook veel informatie pagina's. Deze worden bij een zoekwoord alle getoond. Ik heb lang gezocht omdat alle zoekapps de opmaak van de website aanpast en dat is iets wat ik niet wenselijk vond. Je kunt de lay-out handig aanpassen met kleuren en stijlen waardoor het helemaal je eigen stijl blijft. Naar mijn mening is dit een toegevoegde waarde voor je website zeker als je met veel producten collecties en pagina's werkt. De support afdeling is vriendelijk deskundig en vooral snel met antwoorden en oplossen. Kortom ik raad deze app al is deze niet heel goedkoop zeker aan

iMotorcycle Japan

Jul 18, 2024  on Shopify

Great app, and the fast response from Nikita is top-notch! We've never had any issues since installing it 4 years ago. We're looking forward to their new implementations and functionalities as well! Great job!

MYKIT

Jul 16, 2024  on Shopify

Fantastic support, we reached out and they made the filter be in the default location/have the same look. You would not know that it is a 3rd party app now!! We needed it to filter by tags, it works a charm! Thanks again.

Centrum Techniczne Gałązka

Jul 07, 2024  on Shopify

Great application and very helpful service, it works extremely quickly even with a large number of products (20,000+). I tested other applications of this type, but none met my requirements. I recommend!

Naturalistic Products

Jun 24, 2024  on Shopify

Great features, affordable price, and exceptional support! This app has significantly enhanced the user experience on my site. Whenever I needed assistance, Nikita was always available and resolved my issues promptly. I'm very satisfied with this app.

Pixalot

Jun 11, 2024  on Shopify

Beautifully designed app & excellent support as well! Installed it on one of our sites, and quickly then installed it on our other site! Nikita was so helpful with the coding.

Wonder Waves Coffee

Jun 04, 2024  on Shopify

This integration is, without a doubt, the best search and filter app on Shopify. They have thoughtfully considered everything and struck the ideal balance of robust functionality while keeping it intuitive and easy to use on the backend. We've gotten very positive feedback from our customers about how easy our site is to navigate, mainly due to this app. Their support team is EXCELLENT, especially Nikita, who's an absolute rockstar and always quick to address any concerns, actions, or updates. Seriously, don't waste your time. Just stick with Cloud Seach & Product Filter.

The Archive Place

May 27, 2024  on Shopify

We recently migrated from Magento2 where our site had 'custom built' filters which we thought might be challenging to find a suitable solution for after the move - but Cloud Search and Product Filter has been amazing for us. Even better was the support we received from the app team (Nikita!) when we wanted to make a few visual changes to how the filters appeared in our theme, they very quickly sorted it all out for us without any effort on our part. Excellent experience!

lustralluxury

Apr 29, 2024  on Shopify

In my opinion, this is the best Search and Product Filter app. Before deciding on Cloud Search & Product Filter, we compared several other apps as well, and evaluated all based on functions, capabilities and price. They either didn't have the functions we needed, or were too expensive. Eventually we decided to work with Cloud Search & Product Filter for our website and never looked back. It has all the functions we need, looks great and the price is very reasonable for what we get in return. In addition, every time we contact them we get outstanding support from their support team.

NSR

Apr 25, 2024  on Shopify

We have been using this app for a month now and love it. Customers are saying they are finding what they are looking for much faster and easier.

PowerHobby

Apr 22, 2024  on Shopify

Great app with a great support team. Always happy to help with whatever I need to change! They respond within 12 hours despite being on the other side of the world.

Plebs en Snobs

Apr 19, 2024  on Shopify

We have been a customer for about a year now, great app, never had any glitches. customer support replies fast and helps with custom work. highly recommend.

Volver

Apr 18, 2024  on Shopify

I want to admit that this is one of the apps where I received the best service in Shopify. They answer quickly, fix everything and are always available! Besides that it is excellent for filters, thank you very much

Homeomart

Apr 18, 2024  on Shopify

Mixed Feelings on Utility and Pricing The app is equipped with a range of useful features that potentially enhance user experience and operational efficiency. However, the actual impact on convenience and conversion rates remains under evaluation, as we are still determining how these features translate into tangible benefits. On the downside, the app is relatively expensive compared to its competitors. Recent price increases have further diminished its attractiveness, making it a less viable option for those seeking cost-effective solutions.

Samira 13

Apr 17, 2024  on Shopify

I would highly recommend this app for adding collection filters and updating the search page. We have 1000s of skus with multiple tags and hidden collections so we appreciate being able to choose what options become filters and which can be hidden. We had a few issues with design and customization which the team was able to quickly help with and fix. Highly recommend! Thank you!

LeoArtify.com

Apr 17, 2024  on Shopify

Everything I needed was enthusiastically done by the support staff. Perfect application - Perfect service.

The Worm that Turned

Apr 17, 2024  on Shopify

Absolutely fantastic service. Nikita is incredibly helpful, and the responses are so quick it makes life a lot easier!

Scroll to Top