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Customer reviews: XCloud Search & Product Filter

Develop by NP Apps

Reviews (523)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback regarding "XCloud Search & Product Filter". They appreciate its functionality, ease of integration, and the significant impact it has on improving their store's search and filtering capabilities. Many users express satisfaction with the application's ability to handle large inventories efficiently, highlighting the ease of customization and customer support as standout elements.

Key Strengths

  • Excellent and responsive customer support, particularly praised figure Nikita.
  • Ease of customization and integration with various themes.
  • Efficient handling of large inventories with fast performance.
  • Flexible and robust filtering options and search functionality.
  • Reasonably priced compared to competitors offering similar functionalities.
  • User-friendly interface with visually appealing design.

Common Concerns

  • Some users encountered issues with initial setup or theme integration.
  • A few reports of higher pricing concerns compared to other options.
  • Occasional difficulty in contacting customer support in specific instances.
  • Minor glitches when used with unique themes or additional apps.

Final Thoughts

Overall, "XCloud Search & Product Filter" is well-received by merchants, noted for its efficiency and substantial customer support. While there are minor issues, primarily regarding initial integration and price, the app is often recommended by users as a valuable tool for enhancing search and filtering capabilities, particularly for stores with large inventories.

Havenly House & Home

Jun 22, 2025  on Shopify

I can't recommend this filter app enough! From the moment I reached out, the support team has been incredibly responsive and helpful. They went above and beyond to customize the filters to perfectly fit my store’s needs. Not only were they prompt with replies, but they also took the time to make adjustments until everything was just right. The app itself is powerful, easy to use, and makes navigating my large inventory so much smoother for customers. If you're looking for a reliable, well-supported filtering solution, this is the one! Thank you so much for the amazing service!

Golf Vault

Jun 19, 2025  on Shopify

Nikita is awesome. This is now the 2nd issue he has solved for us and each time has been absolutely seamless. I have complete confidence in the support team at XCloud in any issue that may arise.

Abacus Sportswear US

Jun 13, 2025  on Shopify

Just installed the app on our website. Nikita replied right away when I asked him to change the code to have the filter on the left side of our collection pages and not at the top. It's very easy to set the filters up. Customer service is top notch too! Highly recommend.

Teskeys

Jun 12, 2025  on Shopify

App is easy to use and more affordable than the other filter apps we have tried. We have quite a large catalog and we can now easily find things. Any problems we had with installation Nikita was super helpful and fast and usually had the issue resolved without explanation overnight. Highly recommend.

HAULK DEPOT®

Jun 12, 2025  on Shopify

We’ve had a great experience with XCloud Search & Filter. The app works smoothly, and the team is incredibly responsive. Nikita quickly helped us reposition the filter button exactly how we needed it—fast and professionally. Everything looks perfect now, and we’re happy to keep the feature active on our store. Highly recommended!

Marcus

Jun 10, 2025  on Shopify

It's a wonderful app. Mr Nikita is very attentive and responds quickly. Thank you very much!

The HORIBA Store

May 22, 2025  on Shopify

Great application with very interesting features. It's very easy to get to grips with and use, and when we did need to contact service, the response was very quick.

Guitos LLC

May 08, 2025  on Shopify

Awesome utility and customer service to match

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques

May 05, 2025  on Shopify

Easy to install and extremely useful statistics available. I recommend.

Bar Stool Home

Apr 16, 2025  on Shopify

Have been using this app for years and havent found anything better yet for product filtering. The customer support is very responsive and helpful particularly if you have any integration issues with your theme.

Outback Toys

Apr 08, 2025  on Shopify

A versatile and easy-to-use app with incredible support. We had many customization requests regarding appearance and functionality, all of which were addressed and implemented with attention and intentionality by XCloud support.

Arichezz.store

Apr 08, 2025  on Shopify

The best app among the rest, and the support team has a super rapid response. They help fix every issue correctly and arrange it properly.

Be Proud Line

Mar 24, 2025  on Shopify

Great Customer Service and Great App!!

Havenly House & Home

Mar 18, 2025  on Shopify

I can't recommend this filter app enough! From the moment I reached out, the support team has been incredibly responsive and helpful. They went above and beyond to customize the filters to perfectly fit my store’s needs. Not only were they prompt with replies, but they also took the time to make adjustments until everything was just right. The app itself is powerful, easy to use, and makes navigating my large inventory so much smoother for customers. If you're looking for a reliable, well-supported filtering solution, this is the one! Thank you so much for the amazing service! ✨

Baseballism Online

Mar 18, 2025  on Shopify

Amazing App and even better support. They really care. If you are on the fence I would say 'Just try it'. It immediately and automatically makes a huge impact to any store.

Ahlvar Gallery

Feb 27, 2025  on Shopify

Easy tool and great support.

Whimsy and Wonder

Feb 26, 2025  on Shopify

I needed a search function that I was not able to find on other apps. I contacted Nikita and asked for changes to their search function and he did exactly as I asked over night. It was fast and just what I needed. I highly recommend this app. Nikita is wonderful.

Moebelbox24

Feb 24, 2025  on Shopify

Tried different solutions, XCloud is simply the best. The support especially from Nikita is excellent. Anybody curious about this app, go for it.

spatarella.eu

Feb 21, 2025  on Shopify

tutto perfetto e assistenza veramente al TOP

SWACO Parts

Feb 15, 2025  on Shopify

It has plenty of great features. I would like the ability to add a few more grouped synonyms as well as the ability to group some faceted values.

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