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Customer reviews: XCloud Search & Product Filter

Develop by Shopify

Reviews (512)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback regarding "XCloud Search & Product Filter". They appreciate its functionality, ease of integration, and the significant impact it has on improving their store's search and filtering capabilities. Many users express satisfaction with the application's ability to handle large inventories efficiently, highlighting the ease of customization and customer support as standout elements.

Key Strengths

  • Excellent and responsive customer support, particularly praised figure Nikita.
  • Ease of customization and integration with various themes.
  • Efficient handling of large inventories with fast performance.
  • Flexible and robust filtering options and search functionality.
  • Reasonably priced compared to competitors offering similar functionalities.
  • User-friendly interface with visually appealing design.

Common Concerns

  • Some users encountered issues with initial setup or theme integration.
  • A few reports of higher pricing concerns compared to other options.
  • Occasional difficulty in contacting customer support in specific instances.
  • Minor glitches when used with unique themes or additional apps.

Final Thoughts

Overall, "XCloud Search & Product Filter" is well-received by merchants, noted for its efficiency and substantial customer support. While there are minor issues, primarily regarding initial integration and price, the app is often recommended by users as a valuable tool for enhancing search and filtering capabilities, particularly for stores with large inventories.

iRASSHAi

Oct 22, 2025  on Shopify

Great app that keeps evolving & great and fast support if needed!

TheKnowery.com

Oct 12, 2025  on Shopify

I've used XCloud for years, across multiple websites. After an exhaustive review of similar apps, one realizes XCloud's combo of pricing and functionality provides the best value. Additionally, the customer service is great, attentive, responsive, and solutions based, without fail.

P1Spec

Oct 02, 2025  on Shopify

Great app, solves multiple issues that the platform own's Search & Discovery does not, such as sub-5k products per collections for filters to appear. Support is very quick to assist, and during the first 3 days of our trial, they sorted out all of the custom requirements we had. That's why I then pushed the Upgrade button. Highly recommended!

Depozitul de Criogenati

Sep 25, 2025  on Shopify

Excellent. I've encountered some issues but Nikita was kind enough to help me out all the time. The app serves my requirements completely and service is top notch. Appreciate it, thanks Nikita!*****

Zero Trace Tours

Aug 16, 2025  on Shopify

This is by far the best app in the store. For customer experience and engagement, there is nothing better I have found. Do yourself a favor and get this functioning on your store

Freeride Boardshop

Aug 04, 2025  on Shopify

MONJAMON Y MAS

Jul 31, 2025  on Shopify

Genial aplicación, me ayudaron para adaptarlo a mis necesidades

Happily Shoppe

Jul 10, 2025  on Shopify

Excellent support and great pricing model

Toby Leon

Jul 07, 2025  on Shopify

Simple and effective with great support staff.

Indoorplus

Jul 02, 2025  on Shopify

Really good experience. Quick support and response.

The Freeze Pipe

Jun 30, 2025  on Shopify

Excellent app. Mr. Nikita does an incredible job with support as well!

Monterri Fashion

Jun 30, 2025  on Shopify

So far so good, simple, straightforward, I really lack basic IT technical skills and stuff and the support was INSTANT and prompt, fixing any issues on spot. (issues like me not being able so set things up haha). App runs perfect, mapping is great!

City Food Equipment

Jun 25, 2025  on Shopify

We purchased an XCloud Search & Product Filter subscription for our Shopify site...but couldn't figure out how to implement it correctly. Nikita was a huge help to us, responding quickly and resolving our issue just as quickly. Great app, great support!

Havenly House & Home

Jun 22, 2025  on Shopify

I can't recommend this filter app enough! From the moment I reached out, the support team has been incredibly responsive and helpful. They went above and beyond to customize the filters to perfectly fit my store’s needs. Not only were they prompt with replies, but they also took the time to make adjustments until everything was just right. The app itself is powerful, easy to use, and makes navigating my large inventory so much smoother for customers. If you're looking for a reliable, well-supported filtering solution, this is the one! Thank you so much for the amazing service!

Golf Vault

Jun 19, 2025  on Shopify

Nikita is awesome. This is now the 2nd issue he has solved for us and each time has been absolutely seamless. I have complete confidence in the support team at XCloud in any issue that may arise.

Abacus Sportswear US

Jun 13, 2025  on Shopify

Just installed the app on our website. Nikita replied right away when I asked him to change the code to have the filter on the left side of our collection pages and not at the top. It's very easy to set the filters up. Customer service is top notch too! Highly recommend.

Teskeys

Jun 12, 2025  on Shopify

App is easy to use and more affordable than the other filter apps we have tried. We have quite a large catalog and we can now easily find things. Any problems we had with installation Nikita was super helpful and fast and usually had the issue resolved without explanation overnight. Highly recommend.

HAULK DEPOT®

Jun 12, 2025  on Shopify

We’ve had a great experience with XCloud Search & Filter. The app works smoothly, and the team is incredibly responsive. Nikita quickly helped us reposition the filter button exactly how we needed it—fast and professionally. Everything looks perfect now, and we’re happy to keep the feature active on our store. Highly recommended!

Marcus

Jun 10, 2025  on Shopify

It's a wonderful app. Mr Nikita is very attentive and responds quickly. Thank you very much!

The HORIBA Store

May 22, 2025  on Shopify

Great application with very interesting features. It's very easy to get to grips with and use, and when we did need to contact service, the response was very quick.

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