What Merchants Think

Merchants generally have a positive perception of "Closeby ‑ Store Locator", praising its ease of use, customizability, and effective functionality. Many users express satisfaction with its seamless integration with Shopify and the value it provides by improving customer interaction through the app's dynamic map features.

Key Strengths

• Easy customization to fit brand aesthetics.
• Seamless integration with Shopify and use of MapBox.
• Efficient synchronization of locations through Google Sheets.
• Support for URL customization and embedding options.
• Positive feedback on customer support responsiveness with notable exceptions.
• Free plan availability is generous for small businesses.

Common Concerns

• Long response time from support in urgent cases (up to 5 business days).
• Occasional glitches when adding multiple store locations at once.
• Some difficulties integrating the app into Shopify without expert help.
• Suggestions to simplify the process of adding store hours.

Final Thoughts

Overall, "Closeby ‑ Store Locator" is well-received by its users, offering valuable features that enhance customer interaction and store visibility efficiently. While there are areas requiring improvement, particularly with support response times and multi-location uploads, the app's strengths in customization, usability, and integration significantly outweigh its drawbacks. Users are optimistic about its potential and continued enhancements, making it a preferred choice for new and existing businesses on Shopify.