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Click & Drop

Develop by Click & Drop
Free plan available

Integrate your store with Royal Mail's Click & Drop

Batch processing
Manage orders
Order imports
Shipping rules
Tracking shipments
Print postage labels
Set return addresses
Multiple users
Discounted postage

About Click & Drop

Launched Oct 30, 2022

Categories

Built by Click & Drop

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Description

Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time.

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time. more
  • Manage, process, and mark your Shopify orders as despatched
  • Set up your trading and return addresses. Manage single account multiple users
  • Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
  • Create shipping rules to apply postage instantly
  • Produce despatch notes, customs declaration forms, and despatched orders reports

Pros

  • Easily integrates with multiple ecommerce platforms like Shopify, eBay, and Amazon
  • Allows batch printing of labels for efficiently managing postage
  • Instant selection and payment for postage options suitable for different shipment needs
  • Helps track sales and shipments in a consolidated manner
  • Supports bulk order discounted postage for OnlineBusinessAccount customers
  • Creates various essential documents such as despatch notes and customs declaration forms
  • Enables setup of trading and return addresses as well as management of multiple users within a single account
  • Ability to manage and mark Shopify orders as despatched
  • Customizable shipping rules for streamlined postage application

Cons

  • Limited to use with Royal Mail services, restricting courier options
  • Some users may experience initial setup difficulties
  • Potential syncing issues across different ecommerce platforms
  • Discounted postage benefits are exclusive to OnlineBusinessAccount customers
  • User interface might be complex for beginners
  • Occasional technical glitches could affect order processing workflow

Top Helpful Reviews

Applecross Croft

Oct 01, 2025  on Shopify

Click and drop app keeps disconnecting and not importing orders. I have disconnected it to try and get it to work and now it won't reconnect. I am wasting time because of this app not importing orders. When it does work it is great.

Carbon Cell Compounds

Sep 24, 2025  on Shopify

Good day, Integration (Click&Drop update & connect), keeps dropping off, and fails to import shopify orders to Click & Drop. This has been going on for months, and I cannot get hold of anyone to work out how to fix this. Was usually good in the past, but as of present is an unusable service. Could someone please asssit me to fix ?? Thanks! 24 Sept 2025 Attempting to re-connect with shopify (via click and drop integration platform) is unsuccessful, as it consistently disconnects at every try. Can you please advice why this connection has not been possible for over 6 months ? And how this can be a probable quick fix ? Hope to hear from you soo for a resolution.

Inverurie Whisky Shop

Sep 16, 2025  on Shopify

Was very reliable until recently then stopped importing, it seems others have had the same problem and nobody is able to fix it. Reconnecting the app has me going round in circles with no clear way of getting a fix done. Will re-review once I hear back and get support to connect as currently the app is useless and far from cost effective.

Printographic.co.uk

Sep 12, 2025  on Shopify

Bare bones app, but for me it works most of the time. It's convenient having the advanced customs info come through along with the customer details. My main problem with this app is that it doesn't get the box weight from Shopify, therefore when you open the order in Royal Mail's Click & Drop website, it only has the item weight. I have to update the weight every time to add on the tare weight. It's a pretty basic thing that I feel this app should cover and I'm surprised RM haven't fixed this issue since it's probably causing thousands of underpayments.

Carbon Cell Compounds

Sep 08, 2025  on Shopify

Good day, Integration (Click&Drop update & connect), keeps dropping off, and fails to import shopify orders to Click & Drop. This has been going on for months, and I cannot get hold of anyone to work out how to fix this. Was usually good in the past, but as of present is an unusable service. Could someone please asssit me to fix ?? Thanks!

Rhoose Point Remedies Limited

Aug 15, 2025  on Shopify

Click and Drop says it's successfully connected my Shopify store but when I click on the app within Shopify I am still getting "Sorry, an unexpected problem occurred." I have tried removing and re adding, disconnecting and re connecting same error each time

No Way Back

Aug 09, 2025  on Shopify

As per all the other reviews - the connection is inconsistent. In fact the only consistent thing about the app is the constant failure to carry across orders. The Click & Drop site suggests the collection is working fine but it is not carrying the order across from my Shopify. Plus there is no easy way to contact any helpline. Pretty shocking - this is mission critical stuff. It shouldn't be hard for the UK's postal service to effectively support growing businesses on the number 1 retail platform for SMB's.

BOLDCUBE Scooters

Aug 06, 2025  on Shopify

Wont import orders consistently - pretty basic need No app access to review settings or issues. Have deleted and readed the app but still can't get orders imported past 2024 Super poor!

The Merry Ear Market

Jul 05, 2025  on Shopify

Absolutely useless. It unlinks itself from my Shopify constantly and I can't update and connect it again. Completely frustrating. Sometimes it works for a short while and then it will disconnect again and I can't link it. It just comes up with errors and sends me back in a loop.

SW Coast Refills

Jul 01, 2025  on Shopify

Integration keeps dropping off and cannot get hold of anyone to work out how to fix this. Literally it imports about 80% of our orders, then misses several! Awful, unreliable and unusable for any business service.

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