Amazing customer support, really breaksdown the issues face and suggests solutions - Betty support

Jesica has been extremely helpful and patient - it was a pleasure working with Jessica

Been using this app for years and it's great - intuitive and well thought out. The support is excellent, when I often have queries they are quick to respond. Shout out to Maria who got me out of a jam recently :)

Very /helpful and fast

Lui extremely helpful and patient

Stephane was super quick to resolve our issue and answer additional questions - very impressed with the support.

This app is amazing! It does exactly what I need and more. While the tiers can be expensive, the program is pretty worth it overall. The support team in particular is amazing and very responsive. Lui did a great job resolving my issues and was super communicative!!

Relentlessly helpful beyond expectation.

I’ve had an amazing experience using Zapiet – Pickup + Delivery on my Shopify store! The app has truly streamlined our delivery and pickup operations, making everything smoother and more reliable for both us and our customers. A very special shoutout to Lui, who went above and beyond to help us. His support was incredibly fast, friendly, and professional. He patiently guided us through every issue and made sure everything was set up exactly the way we needed. It’s rare to find this level of dedication and customer care, and we are genuinely grateful! If you’re looking for a dependable solution that offers flexible delivery and pickup options paired with outstanding customer service, I highly recommend Zapiet. Thank you again to the entire team, especially Lui, for such an exceptional experience!

very helpful

Stephane went out of their way to help me. I was very confused and they were easy to work with and took it step by step for me. Top notch customer service! This was my first experience with the app, I am very pleased!

Excellent customer support

Thanks for the fast respond. Fixed my website, ready to make sales.

Absolutely BRILLIANT support from Jeanette! She solved our issues and even made our checkout better! BRILLIANT!

Great support team!

Zapiet not only create amazing apps, but they have a spectacular support team. Betty has helped me with every question I had during set up and maintaining the function of these apps on my website

I used Zapiet during the pandemic for a few years, then eventually moved my business off Shopify - but one thing that always stuck with me was how great their customer service was. Fast forward to now… I recently partnered with a company that’s back on Shopify and using Zapiet again and they did not disappoint. Their AI agent is solid, but working directly with Jessica reminded me exactly why I always liked this company in the first place. Jessica was perfect! Patient, knowledgeable, and genuinely helpful. She walked me through what I needed, then helped me with things I didn’t even realize I needed. She supported me with setup, configuration, and even other integrations. The level of customer support at Zapiet is next level. I don’t know how they hire or train such rockstars - but it shows. As long as I’m on this platform, Zapiet will always be a partner I choose to work with.

Lui provides awesome support. Quick and to the point. Thanks man!