Taranker.Com Logo
Zapiet ‑ Pickup + Delivery logo

Customer reviews: Zapiet ‑ Pickup + Delivery

Develop by Shopify

The Click & Collect app simplifies local pickup for Shopify stores, enabling customers to buy online and collect in-store. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their needs.

Reviews (1,586)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Zapiet ‑ Pickup + Delivery" app, highlighting exceptional customer service and the app's ability to streamline local pickup and delivery processes. Many users have found support staff particularly helpful in resolving issues promptly.

Key Strengths

  • Outstanding customer service with rapid response times.
  • Comprehensive and intuitive features for managing local deliveries and pickups.
  • High degree of customization and integration, including with other apps.
  • User-friendly interface with easy setup and usability.
  • Consistently efficient in resolving problems and offering useful solutions.

Common Concerns

  • Occasional bugs and glitches, especially with order dates and notifications.
  • Some features are only available on the premium plan, which may feel restrictive to smaller businesses.
  • Integration issues with other Shopify apps causing delays.
  • Support for non-English languages is limited.

Final Thoughts

Overall, "Zapiet ‑ Pickup + Delivery" is highly valued by businesses needing efficient solutions for local delivery and pickup management. The app's robust feature set and stellar customer support make it a reliable choice for many merchants, although minor bugs and premium feature restrictions can occasionally cause inconvenience. The app is especially recommended due to the quick and effective resolutions provided by the dedicated support team.

Riamede Farm

Nov 26, 2025  on Shopify

Excellent customer service, and their AI customer service bot is also super helpful. I'm a new seller and just getting set up and they've made it easy. Thanks Zapiet!

So Cute Baby & Co

Nov 25, 2025  on Shopify

Bower & Bloom

Nov 25, 2025  on Shopify

UNELEFANTE

Nov 24, 2025  on Shopify

Fast, reliable and with in depth knowledge of the app

AbbottWMM Store

Nov 24, 2025  on Shopify

Great support from Betty, Nandita Jeannette, Maria and Luis at Zapiet - super speedy and sorted out our theme niggles really effectively - also very patient whilst we learn how to use the system. Thank you, you guys are amazing

Raw Dairy Club

Nov 22, 2025  on Shopify

Customer support always super helpful...would definitely recommend!

The Green Spot Omaha

Nov 21, 2025  on Shopify

This app is awesome! Using this in combination with the Rates by Distance app has finally allowed us to offer local delivery to our customers fairly. After spending hours going around in circles trying to make certain parts work, I finally reached out to support, and they were so incredibly helpful, even fixing some issues I hadn't realized were there! Having quality support makes a big difference, and their support is top-notch!

La Boite a Fromages

Nov 20, 2025  on Shopify

Solved my local delivery/shipping configuration promptly . Kind, professional and efficient service .

BalloonsFast.com

Nov 20, 2025  on Shopify

Stephan is an expert and knows how to sell features and coordinate shopper experience Thank You

Flair Flower Bar & Studio

Nov 19, 2025  on Shopify

The support team has been incredible in helping resolve some issue that came up with the app and my Shopify setup. Between Betty & Pavlo, they were both so amazing at helping me figure out the conflicts I had with my store and now it works seamlessly. Thanks for the help and for making my life just a little easier

Kuppa Joy Coffee

Nov 19, 2025  on Shopify

Jessica was super helpful with the support!

That's The Cake Bakery

Nov 19, 2025  on Shopify

Helpful and attentive. I've gone through different changes, and they have been helpful through it all. Easy to use and they're available to help with the little things sometimes we overlook.

Milbby.com

Nov 19, 2025  on Shopify

J.B Meays & Son Family Butchers

Nov 19, 2025  on Shopify

Used this app for a few years now and very happy. Support team are brilliant and always on hand to help.

British Flowers direct by Evolve Flowers

Nov 19, 2025  on Shopify

Absolutely BRILLIANT support from Jeanette and Lui! They solved our issues and even made our checkout better! BRILLIANT!

Blue Harbor

Nov 19, 2025  on Shopify

Jeanette took the time to find the problem, help me troubleshoot it, and even checked on things I was unaware of as a first time user. I am super impressed with the efficiency and scope of this support experience! Thank You! Went back for more support and Lui was exceptional in helping me to further customize our customer experience. I am very impressed by the availability and high level of support we continue to receive. Thank You!

AbbottWMM Store

Nov 19, 2025  on Shopify

Great support from Nandita Jeannette, Maria and Luis at Zapiet - super speedy and sorted out our theme niggles really effectively - also very patient whilst we learn how to use the system. Thank you

Harnwell & Son Ltd

Nov 18, 2025  on Shopify

Zapiet’s app has been brilliant for our store setup — powerful features, very flexible, and integrates perfectly with our workflow. What really stands out is the exceptional support. Zack and Lui have both been incredibly helpful, providing quick, detailed responses and going above and beyond to make sure everything is working smoothly. Highly recommended.

Ontbijt- en Lunchservice De Broodmand

Nov 18, 2025  on Shopify

Cakehole

Nov 18, 2025  on Shopify

Scroll to Top