Quick detailed and helpful support

Great customer support!

The best of it's kind with free plan. Between great support team

Jayne was so efficient in resolving my issues.

Extrêmement satisfait du support technique. Mon problème a été rapidement pris en charge et solutionné, avec un agent (Lui) qui a été très disponible et bienveillant. Je recommande à 100%

Great support, was very impressed by the responsiveness and attention! The product is very flexible and integrated well with our site. We're very happy.

Thanks to Jessica for helping so quickly.

Amazing customer care. Very helpful and help resolve problems fast!!!!

I must say that I was getting very frustrated getting this setup, but ask support for help and Jessica was amazing!! She basically got me all setup and running in a very short amount of time. There support saved the day. I would of probably uninstalled the app if it was not for her. Great job Jessica!!!

Le support a su répondre à ma demande ! Avec de la patience et pas mal d'explications pour qu'on puisse se comprendre sur le problème que je rencontrais. En 1h30 c'était configurer comme je le souhaitais !

It takes all the manual processes we were using and streamlines and simplify's and easy to use

Incredibly helpful support and suggestions helping me find the best solution for my Pickup & Delivery needs!

Jessica was extremely helpful and went above and beyond with helping with other things they noticed could be fixed. Thank you so much!

Very useful app and the best part is ultra prompt customer support. the chat bot guides you the best of its abilities and then they connect you to a human if the case is complex. My store had a very difficult and complex shipping logic to be applied. Jeanette (CS rep) proved an immense help in setting that up first on her test stores and went over and above to get that implemented on my store. The implementation saved us the cost of using shopify advanced plan. Thanks team Zapiet and special thanks to Jeanette from support. had a lot of patience to understand the complex case and walking me through the implementation.

Honestly, I was about to leave this at 2 stars and even seconds away from deleting the app after struggling for two days to get it working. Then I spoke with Jeanette — she completely turned everything around. She was patient, knowledgeable, and supportive, and she made the setup work exactly how my business needed. Because of her, this is a 5-star rating. She truly saved the app for me and gave me confidence to keep going with Zapiet. Thank you, Jeanette!

Great support

The app is really useful, and their support is always quick to help. Betty understand my issue and got it resolved for me in no time :)

I am not joking when I say that I have never had a better customer service experience in my life. Jessica just fixed problems I didn't even know I had. And she made the entire user experience the best it's been in 8 years. I cannot thank her enough.

Stephane from Zapiet was a DREAM. In a matter of a few moments he was able to identify the issue, resolve it and then took the time to explain it all to me in terms I understood. Michelle Cupcake Royale

Jessica (support team) is a magician! She helped diagnose a coding issue that was really frustrating. She was so kind and went above and beyond to get this figured out for us. This just made me true Zapiet fan.