Overall, merchants are quite pleased with the Zoko app, especially for its seamless integration with Shopify and effectiveness in managing WhatsApp and Instagram communications. The app significantly enhances customer interactions and boosts sales through effective automation, marketing campaigns, and abandoned cart recovery. Many appreciate the high level of customer support, with team members frequently mentioned for their dedication and assistance during onboarding and issues.
The Zoko app is widely perceived as a valuable and powerful tool for businesses looking to optimize their WhatsApp-based customer service and marketing efforts. Its rich feature set and excellent customer service make it a strong choice for Shopify users. However, merchants should be mindful of the app's pricing structure and stay informed of any updates. Overall, Zoko proves to be an essential app for businesses seeking to enhance their customer engagement and streamline communication workflows.