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Customer reviews: BeSure Checkout Rules

Develop by StoreSpark

Reviews (149)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly praise the "BeSure Checkout Rules" app for its functionality and exceptional customer support. The app is recognized as a robust solution that enhances the checkout experience by providing greater control over shipping and payment options. Many users highlight that the app works effectively right out of the box, and the support team—particularly Sam—is instrumental in providing tailored solutions and ensuring smooth implementation. The app is especially appreciated for its ability to cater to complex business needs that the default Shopify settings cannot accommodate.

Key Strengths

  • Outstanding customer support, with Sam frequently mentioned for providing exceptional service.
  • Enhanced control over shipping and payment options through customizable rules.
  • Ease of use, enabling quick setup without requiring a high-tier Shopify plan.
  • Ability to handle both simple and complex checkout rules.
  • App flexibility allows for fine-tuning features to meet specific business requirements.
  • Proactive feature enhancements based on customer requests.

Common Concerns

  • Initial setup can be a bit tricky without support, especially when dealing with complex rules.
  • Some users mentioned occasional issues that required intervention from the support team.
  • Limited implementation without tapping into advanced features supported by customer service.

Final Thoughts

The "BeSure Checkout Rules" app has received highly positive feedback from its users, primarily due to its potent capabilities in enabling a tailored checkout process and its extraordinary customer support. It is touted as a must-have for merchants looking to go beyond Shopify's default settings. The app is seen as an invaluable asset for businesses seeking to optimize their checkout experiences for both the merchants and customers, with many users strongly recommending its use.

Campus&Co. Wollongong

Aug 25, 2024  on Shopify

This app is great for rearranging your checkout delivery options, as Shopify natively doesn't allow you to set them in any order other than cheapest/free first, through to most expensive last. BeSure Checkout Rules allows you to set them in whatever order you wish.

DADFUEL

Aug 11, 2024  on Shopify

Needed it to only checkout with 1 qty of a certain item per cart. Worked as needed and fast/great support setting it up.

Shop 3VC

Jul 26, 2024  on Shopify

If you are seeking an app to enhance your checkout process, look no further. When I first delved into the Shopify experience, I was overwhelmed by the array of app options available. The workflow I needed was somewhat unique in my view. I oversee a store that offers products through both in-person sales and drop-ship channels. While the products are identical, they are assigned different SKUs to differentiate between the two channels. To offer free delivery for a drop-shipped SKU at checkout, I was in need of a condition that requires a certain subtotal to be reached for specific SKUs in the cart. Additionally, I wanted to establish rules that allow the merging of in-person and drop-ship purchases in a single transaction, taking into account the subtotal requirement linked to the drop-ship SKU. One of these features were not initially part of the system's design. However, upon my request, the developer, Sam, took the initiative to assess the possibility of incorporating it. Sam efficiently integrated my feature through chat, providing exceptional support and achieving seamless functionality within a few days. This application is capable of handling anything from simple rules to more intricate workflows in the checkout process. If this seems like an advertisement, rest assured I am a new customer sharing a fantastic experience.

BanzaiHobby

Jul 24, 2024  on Shopify

Sam is super helpful and very thoughtful. Not only he assists me with what I need, he also suggested rule that help my shop a lot. The app is highly recommended. Keep up the good work.

Cave du Palais

Jul 09, 2024  on Shopify

We are still in testing mode but this is exactly the app I was looking for. We sell heavy items and wanted to make a rule that was both based on a maximum weight and a minimum spend to benefit from free shipping. This is the only aspect I have explored right now. Very intuitive once you pick the right type of rule type. Sam was brilliant! Let's hope this improves our conversion rate :))

Elite Perfumes

Jul 01, 2024  on Shopify

Great Experience. CVR Increased after the help of Sam of the BeSure Team. He provided lots of insights.

Delsenity

Apr 25, 2024  on Shopify

very very fast customer service and Sam was online all the time. and its one of the best app in shopify. this app made my conversion rate highr

Wing Heong BBQ Meat

Apr 18, 2024  on Shopify

Great app that able to create any of the possibilities of rules you can think of. We have a set of complicated rules that Sam have helped us to resolve and made it happens without affecting the shopping experience.

Adept Cosmetics®

Apr 13, 2024  on Shopify

Great app. So useful and Sam in customer service goes above and beyond to help you. I'm actually quite astonished because so far, the app customer service for competitors has been lacking recently.

Alberta Motorsports Sales & Salvage Ltd

Apr 10, 2024  on Shopify

Do not hesitate to try this app! We have a large inventory store (+20,000 individual items), it was an absolute nightmare with the 'Free Shipping' always showing up first in the check out. At least one or more customers a day would choose the free shipping. I initially had a tiny issue with setting up the app so I emailed support, Sam had everything figured out in no time! Now we will have a much better customer experience going forward. Thanks Sam! You rock!

Bocane

Apr 09, 2024  on Shopify

Excellent app and stellar support! I would recommend this app any day! Thank you Sam for the help and patience!

Qallo

Apr 08, 2024  on Shopify

Very, VERY friendly and helpful support. Proactively suggested improvements to our current rules. Highly recommended!

Q-PETS-dev

Apr 02, 2024  on Shopify

This Apps is 100% suit our business use case & is flexible enough. CS consultant is also nice & very helpful.

Western Cosmetics

Mar 24, 2024  on Shopify

Great app, helps me with my wish to set a rule to not show a payment service lower than orderamount 'x'. Paymentprovider and Shopify where not able to serve my request. Easy setup and great help with chat to finilize my setup in 10 minutes.

Maître Philippe & Filles

Jan 31, 2024  on Shopify

Very useful app and a fantastic support. I recommend this app every store owner. Continue please your good work and invent new rules. :) I installed this app on a second store and needed a new rule and Sam helped me to set it in no time.

DIY Timber Packs

Jan 12, 2024  on Shopify

This app makes it very easy to setup checkout rules. I had some questions about the ways I could control areas of my checkout. Sam was extremely helpful and responsive and I was able to get everything setup exactly as I needed thanks to Sam’s help.

Honey Purple

Jan 09, 2024  on Shopify

Great app and easy to use. The customer support was very helpful and helped me with some customization without extra charge. Highly recommend!

MoLove®

Jan 08, 2024  on Shopify

Sam is an absolute Legend! Shoutout to Sam and BeSure! Dude’s a lifesaver. We at MoLove had some tricky stuff with our Shopify shipping rules (like, mixed carts with subscriptions, a multi-use shipping program with very specific rules, you get it). He fixed our problems and adjusted the features to make them work for us! And he kept us in the loop with Shopify updates (which, let’s be real, can be a pain). We also translated all our shipping rules to German using this app. If you’re looking for advanced shipping rules, you need this app. Big thanks Sam!

Wormera

Jan 05, 2024  on Shopify

BeSure is a great app for customizing the shipping options that your customers see. We used it to limit the shipping level by region. Sam from their support is great and was able to help me sort out the rule logic. Highly recommend!

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