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Customer reviews: BeSure Checkout Rules

Develop by StoreSpark

Reviews (149)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly praise the "BeSure Checkout Rules" app for its functionality and exceptional customer support. The app is recognized as a robust solution that enhances the checkout experience by providing greater control over shipping and payment options. Many users highlight that the app works effectively right out of the box, and the support team—particularly Sam—is instrumental in providing tailored solutions and ensuring smooth implementation. The app is especially appreciated for its ability to cater to complex business needs that the default Shopify settings cannot accommodate.

Key Strengths

  • Outstanding customer support, with Sam frequently mentioned for providing exceptional service.
  • Enhanced control over shipping and payment options through customizable rules.
  • Ease of use, enabling quick setup without requiring a high-tier Shopify plan.
  • Ability to handle both simple and complex checkout rules.
  • App flexibility allows for fine-tuning features to meet specific business requirements.
  • Proactive feature enhancements based on customer requests.

Common Concerns

  • Initial setup can be a bit tricky without support, especially when dealing with complex rules.
  • Some users mentioned occasional issues that required intervention from the support team.
  • Limited implementation without tapping into advanced features supported by customer service.

Final Thoughts

The "BeSure Checkout Rules" app has received highly positive feedback from its users, primarily due to its potent capabilities in enabling a tailored checkout process and its extraordinary customer support. It is touted as a must-have for merchants looking to go beyond Shopify's default settings. The app is seen as an invaluable asset for businesses seeking to optimize their checkout experiences for both the merchants and customers, with many users strongly recommending its use.

Elegant Berlin

Feb 05, 2025  on Shopify

Amazing app! The support team is fantastic and always provides great assistance with any questions. The features are incredibly useful for a shop, and this is definitely something every store owner can benefit from. Highly recommended!

Nextcover

Feb 03, 2025  on Shopify

Macht genau was es machen soll, nämlich, den Checkout anpassen. Man kann Paypal als erstes Zahlungsmittel setzen, ohne ShopifyPLUS zu haben. Zudem hilft der Kundensupport einem weiter, falls man fragen hat.

Misty Mountain Soap

Jan 31, 2025  on Shopify

This is the first app that worked out of the box and not only that the support was BEYOND FANTASTIC!!! I HIGHLY recommend this app to anyone that wants to modify the payments methods on their online store.

Kind Oasis

Jan 28, 2025  on Shopify

SAM was excellent. One of best experiences I've had on chat support with any company for any reason! Great app! Great support. I am super happy to find this solution for our shopify store!

Arozzi Europe

Jan 22, 2025  on Shopify

We had to fine-tune some things with our deliveries in the checkout and this app worked perfectly for us. It let us hide/show some shipment options based on if the customer entered a company or not. We also have some shipping options from a third party (carrier-calculated shipping) and we could fine tune these as well to make the customer experience better. Only took a few minutes to set everything up.

ELIKO GLOW

Jan 15, 2025  on Shopify

Excellent app and even better support. We asked for a new feature and it was implemented in no time.

Highland Tactical - Dealers

Jan 06, 2025  on Shopify

Customer service was great! They were very patient and helpful in getting me set up with some different rules. The help was instrumental in getting our process to run smoothly.

Huff & Puffers

Jan 01, 2025  on Shopify

Customer service went above and beyond to make our customization work. The app is just what we needed to have more control over shipping and payment options with complex rules based on our business needs. Shout to Sam who was patient and beyond helpful setting up our custom checkout rules.

GoodEggStuff

Nov 21, 2024  on Shopify

Sam is an absolute rockstar. We needed a specific rule that was not in their system already in a quick timeline, and he helped make it happen for us. Would highly recommend.

Carnival Savers

Nov 21, 2024  on Shopify

Amazing customer service! I have not even activated everything and Sam was able to help me with some issues I was having getting everything set up with my theme! Very impressed!!

Filippo Fanti Photography Art

Nov 21, 2024  on Shopify

I found this app very robust: I've created some validation rules and work really well. The testing function is really useful, not only because it will not impact on a store which is running live, but also because it allow to development stores to set up the checkout rules without being charged on subscription plan. Also, I thank you Sam for being always helpful, quick and kind!

Choco Gala

Nov 09, 2024  on Shopify

The app you never thought you needed until you do. What started as a simple use case to hide shipping methods became an open world of possibilities on improving the checkout experience with BeSure Checkout Rules! Hide PO Boxes, give percentage discounts if orders are over a certain amount, rename shipping methods based on carrier, and MORE - this app improved the checkout experience for my store and my customers. I have less inquiries from customers on shipping costs and am also able to make them happy by giving calculated discounts based on their order amount. They have lightning fast response times on questions. Sam has been extremely helpful, answering my questions through the trial period and continues to be supportive after I signed up. We should all strive to meet his customer service bar. Best of all? You get this with a reasonable subscription plan which means I can worry less about expenses and focus more on scaling my business. If you're still reading, then stop, install it, and get to improving your business with BeSure Checkout Rules!

Ferma Dacilor Shop

Nov 03, 2024  on Shopify

Recomand. M-a ajutat repede si usor sa reusesc sa conditionez livrarea in functie de judetul unde ar trebui sa ajunga produsele. Am scutit timp atat eu cat si clientul care a aflat in foarte usor daca se face sau nu livrarea in zona lui

Promo Viniles Panamá

Oct 26, 2024  on Shopify

Esta app me encanta porque me permite reorganizar las tarifas de envío a mi gusto. Me permite cambiar el nombre de los métodos de pagos y organizarlos para en mi caso el utilizado en mi país aparezca de primero. Es sencillo y simple de configurar.

ARJO

Oct 21, 2024  on Shopify

I would highly recommend this App to others. The support alone was very knowledgeable of my situation and resolved all my issues. Very informative and helpful through my migration of storefronts

Darts Farm

Oct 09, 2024  on Shopify

This is a brilliant App to edit and support checkout rules - we use it to display the right delivery charge if customers select weekend delivery - a quick and simple solution with a very responsive support team - highly recommend - Darts Farm www.dartsfarm.co.uk

Justmylook

Oct 02, 2024  on Shopify

Great app and outstanding customer support, they helped us with set-up and even tweaked the app to cater for our use case, bravo team!

Planet Cowboy

Sep 04, 2024  on Shopify

Excellent support! Offered us a great workaround that suited our needs plus really helpful checkout customization.

Arkon Mounts

Sep 02, 2024  on Shopify

App is useful when trying to edit small or large changes that would otherwise take the top tier Shopify plan. Sam and technical support is also very quick at responding and super helpful

Olivver

Sep 02, 2024  on Shopify

Setting up checkout rules can be a bit tricky if you're offering different rates/discounts etc.... with the 100% brilliant support from Sam at BeSure we got it done easily. You guys rock!

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