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Customer reviews: BeSure Checkout Rules

Develop by Shopify

The Shopify Checkout Rules app helps merchants customize checkout flows with conditions like cart value, product type, or customer tags. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (171)

Overall rating
5

What Merchants Think

Merchants overwhelmingly praise the "BeSure Checkout Rules" app for its functionality and exceptional customer support. The app is recognized as a robust solution that enhances the checkout experience by providing greater control over shipping and payment options. Many users highlight that the app works effectively right out of the box, and the support team—particularly Sam—is instrumental in providing tailored solutions and ensuring smooth implementation. The app is especially appreciated for its ability to cater to complex business needs that the default Shopify settings cannot accommodate.

Key Strengths

  • Outstanding customer support, with Sam frequently mentioned for providing exceptional service.
  • Enhanced control over shipping and payment options through customizable rules.
  • Ease of use, enabling quick setup without requiring a high-tier Shopify plan.
  • Ability to handle both simple and complex checkout rules.
  • App flexibility allows for fine-tuning features to meet specific business requirements.
  • Proactive feature enhancements based on customer requests.

Common Concerns

  • Initial setup can be a bit tricky without support, especially when dealing with complex rules.
  • Some users mentioned occasional issues that required intervention from the support team.
  • Limited implementation without tapping into advanced features supported by customer service.

Final Thoughts

The "BeSure Checkout Rules" app has received highly positive feedback from its users, primarily due to its potent capabilities in enabling a tailored checkout process and its extraordinary customer support. It is touted as a must-have for merchants looking to go beyond Shopify's default settings. The app is seen as an invaluable asset for businesses seeking to optimize their checkout experiences for both the merchants and customers, with many users strongly recommending its use.

Krisesikker.no

Oct 20, 2025  on Shopify

A flexible and easy-to-use app. I use this app to show or hide payment options depending on who the customer is. It’s super simple and flexible to work with. I asked for help with a fairly complex scenario that wasn’t supported at the time, and the developer actually added a new feature to cover my needs in less than a week. Really impressive support and responsiveness!

RC Pit Lane

Oct 10, 2025  on Shopify

This app is awesome. I had a specific situation where I needed to hide a free shipping option for customer profiles with a certain tag. This app does it with ease. Also, the customer support is amazing!

Borough 22 Doughnuts

Sep 29, 2025  on Shopify

Amazing Support Team - they've created a rule for us to test out after we explained what we needed. We were expecting explanations on how to do it but not having the leg work done for us! We're so impressed and grateful!

DLS Design

Sep 19, 2025  on Shopify

Very simple in use, but yet so effective! We use the app to hide certain payment methods based on amount, and hide shipping options based on tag. Perfect for our subscribers, who are allowed to combine to their box every month without paying for shipping.

Marine Detail Company LLC

Aug 27, 2025  on Shopify

Amazing solution to our shipping issues for PO Box addresses. Thank you for a great app. Even the AI chat was helpful on the first inquiry!

Noble Fresh Cart

Aug 22, 2025  on Shopify

Great customer service!!! They helped us a lot with creating rules. We have so many requirements for making rules, and they were always happy to help and fix the problems for us. So appreciated it!

B2B Hyggelight - The Growing Candle

Aug 08, 2025  on Shopify

This app is what I was looking for! Very flexible in customization. And what is more important - perfect support. Sam helped me set up the correct checkout rules we needed! Recommended!

Paris Success

Aug 07, 2025  on Shopify

Hi, this app is amazing! This works perfectly if you need any help please contact support and talk to Sam! He is of great help!

Nutrifoodz

Aug 01, 2025  on Shopify

Goed geholpen door Sam, ik kwam er niet uit en hij heeft gelijk achter de schermen mijn issue gefixt. Super bdankt

Wolfi's

Jun 19, 2025  on Shopify

This app is a must have for your store to enhance the overall customer experience. Allowed me to enable or disable different delivery options based on time. Amazing customer service aswell. Recommended for sure ;)

My Store

Jun 18, 2025  on Shopify

I am extremely impress with the customer service provided. I had to setup a very unique flow for the checkout/shipping process and I was a little overwhelmed. I contacted them on the chat and Sam went above and beyond to help me out setting up everything. Sam literally guided me through the whole process. You just don't find customer service like this anymore, not even close. Amazing to know that people like Sam still exist out there. I recommend 100%.

Retail Koppert Canada

Jun 05, 2025  on Shopify

Awesome customer service! I was struggling with a tricky shipping rule that needed to show up for just one specific customer—so they could select an option for us to charge their courier account number. It wasn’t straightforward, but Sam went above and beyond to help me figure it out. They were patient, knowledgeable, and stuck with me until everything was working perfectly. Truly appreciated the dedication and support—thank you, Sam!

Fitness Exchange

May 23, 2025  on Shopify

Fantastic, this app has solved so many shipping and discount problems. Customer support is very helpful

Spin Ultimate

May 21, 2025  on Shopify

I needed some quick assistance with setting up a special rule for a short term shipping option I was offering in my shop. BeSure answered my chat in mere seconds and wrote and helped troubleshoot the rule we needed in just a few minutes. Great service and we accomplished exactly what we wanted.

Ridge

May 19, 2025  on Shopify

Solid app and support is very helpful. We had many unique usecases that they helped with. Highly recommend!

Golden Steer

May 07, 2025  on Shopify

Sam and team are very responsive to feature requests and application assistance. Highly recommended!

Rad & Happy

Apr 26, 2025  on Shopify

So simple and so helpful! We have products that can be shipped media-mail, and some that can't. Not to mention we also have digital products. If even one product is not media-mail eligible (except digital products), I need the media-mail shipping method hidden. Long story short our shipping rules are very complex and this app can handle it. It's super simple, not full of unnecessary features and fairly priced. Also Sam is always so responsive and helpful!

Southern Charm Crape Myrtles, LLC

Mar 29, 2025  on Shopify

I'm super happy with this app and customer service! I had some weird requirements for shipping to different parts of the country as I ship live plants. The associate, Sam, not only helped, they made it look easy! It even works swimmingly with my quantity discounts in shopify. I would highly recommend.

mia mai

Mar 29, 2025  on Shopify

This is a really important app if you want to use invoice payments in your store only for business customers. There are several versatile payment rules you can configure. Especially the Hide Express Checkout rule is a very helpful when using invoice payments, because you want your customers to first fill out the address form in checkout, to show the appropriate payment types. Many new rules have been added over time as well. Service also top notch. We needed a little help with the configurations and Sam answered our questions within 12 hours.

Filippo Fanti Photography Art

Mar 26, 2025  on Shopify

I found this application to be very robust: I created some validation rules and it works very well. The testing feature is really useful, not only because it has no impact on a live running store, but also because it allows stores under development to set up checkout rules without having to pay for a subscription plan. Also, thank you Sam for always being helpful, fast and kind! *Update March 27, 2025* I asked for a new feature and it was implemented brilliantly! The support received has been fantastic, thank you so much!

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