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Customer reviews: BeSure Checkout Rules

Develop by StoreSpark

The Shopify Checkout Rules app helps merchants customize checkout flows with conditions like cart value, product type, or customer tags. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (150)

Overall rating
5

What Merchants Think

Merchants overwhelmingly praise the "BeSure Checkout Rules" app for its functionality and exceptional customer support. The app is recognized as a robust solution that enhances the checkout experience by providing greater control over shipping and payment options. Many users highlight that the app works effectively right out of the box, and the support team—particularly Sam—is instrumental in providing tailored solutions and ensuring smooth implementation. The app is especially appreciated for its ability to cater to complex business needs that the default Shopify settings cannot accommodate.

Key Strengths

  • Outstanding customer support, with Sam frequently mentioned for providing exceptional service.
  • Enhanced control over shipping and payment options through customizable rules.
  • Ease of use, enabling quick setup without requiring a high-tier Shopify plan.
  • Ability to handle both simple and complex checkout rules.
  • App flexibility allows for fine-tuning features to meet specific business requirements.
  • Proactive feature enhancements based on customer requests.

Common Concerns

  • Initial setup can be a bit tricky without support, especially when dealing with complex rules.
  • Some users mentioned occasional issues that required intervention from the support team.
  • Limited implementation without tapping into advanced features supported by customer service.

Final Thoughts

The "BeSure Checkout Rules" app has received highly positive feedback from its users, primarily due to its potent capabilities in enabling a tailored checkout process and its extraordinary customer support. It is touted as a must-have for merchants looking to go beyond Shopify's default settings. The app is seen as an invaluable asset for businesses seeking to optimize their checkout experiences for both the merchants and customers, with many users strongly recommending its use.

Spin Ultimate

May 21, 2025  on Shopify

I needed some quick assistance with setting up a special rule for a short term shipping option I was offering in my shop. BeSure answered my chat in mere seconds and wrote and helped troubleshoot the rule we needed in just a few minutes. Great service and we accomplished exactly what we wanted.

Ridge

May 19, 2025  on Shopify

Solid app and support is very helpful. We had many unique usecases that they helped with. Highly recommend!

Golden Steer

May 07, 2025  on Shopify

Sam and team are very responsive to feature requests and application assistance. Highly recommended!

Rad & Happy

Apr 26, 2025  on Shopify

So simple and so helpful! We have products that can be shipped media-mail, and some that can't. Not to mention we also have digital products. If even one product is not media-mail eligible (except digital products), I need the media-mail shipping method hidden. Long story short our shipping rules are very complex and this app can handle it. It's super simple, not full of unnecessary features and fairly priced. Also Sam is always so responsive and helpful!

Southern Charm Crape Myrtles, LLC

Mar 29, 2025  on Shopify

I'm super happy with this app and customer service! I had some weird requirements for shipping to different parts of the country as I ship live plants. The associate, Sam, not only helped, they made it look easy! It even works swimmingly with my quantity discounts in shopify. I would highly recommend.

mia mai

Mar 29, 2025  on Shopify

This is a really important app if you want to use invoice payments in your store only for business customers. There are several versatile payment rules you can configure. Especially the Hide Express Checkout rule is a very helpful when using invoice payments, because you want your customers to first fill out the address form in checkout, to show the appropriate payment types. Many new rules have been added over time as well. Service also top notch. We needed a little help with the configurations and Sam answered our questions within 12 hours.

Filippo Fanti Photography Art

Mar 26, 2025  on Shopify

I found this application to be very robust: I created some validation rules and it works very well. The testing feature is really useful, not only because it has no impact on a live running store, but also because it allows stores under development to set up checkout rules without having to pay for a subscription plan. Also, thank you Sam for always being helpful, fast and kind! *Update March 27, 2025* I asked for a new feature and it was implemented brilliantly! The support received has been fantastic, thank you so much!

Plymouth Garden Centre

Mar 24, 2025  on Shopify

Sam was absolutely amazing in helping me with the problem our website was facing. Quick, easy and does the job!

THOUFUN

Mar 07, 2025  on Shopify

The support was excellent, and we were able to set up shipping with complex conditions and hide the payment buttons on any page. Thank you for your very courteous service.

artcoasterprinting

Feb 24, 2025  on Shopify

Great App, hopefully will save some pennies by using it - using it too hide scottish highland postcodes for our courier options as the surcharges were getting silly so now it just leaves the tracked Royal Mail options available

Cura Kitchen

Feb 18, 2025  on Shopify

The app provides incredible checkout customizations and after reaching out for support, Sam immediately not only addressed the issue but proactively built out custom rules to accomplish what we need. I simply clicked a button to implement. Since launching a shopify store 3 years ago and after using countless other apps, I can honestly say Sam from BeSure Checkout Rules provided me with the with the best customer support and guidance across all apps and interactions.

Elegant Berlin

Feb 05, 2025  on Shopify

Amazing app! The support team is fantastic and always provides great assistance with any questions. The features are incredibly useful for a shop, and this is definitely something every store owner can benefit from. Highly recommended!

Nextcover

Feb 03, 2025  on Shopify

Macht genau was es machen soll, nämlich, den Checkout anpassen. Man kann Paypal als erstes Zahlungsmittel setzen, ohne ShopifyPLUS zu haben. Zudem hilft der Kundensupport einem weiter, falls man fragen hat.

Misty Mountain Soap

Jan 31, 2025  on Shopify

This is the first app that worked out of the box and not only that the support was BEYOND FANTASTIC!!! I HIGHLY recommend this app to anyone that wants to modify the payments methods on their online store.

Kind Oasis

Jan 28, 2025  on Shopify

SAM was excellent. One of best experiences I've had on chat support with any company for any reason! Great app! Great support. I am super happy to find this solution for our shopify store!

Arozzi Europe

Jan 22, 2025  on Shopify

We had to fine-tune some things with our deliveries in the checkout and this app worked perfectly for us. It let us hide/show some shipment options based on if the customer entered a company or not. We also have some shipping options from a third party (carrier-calculated shipping) and we could fine tune these as well to make the customer experience better. Only took a few minutes to set everything up.

ELIKO GLOW

Jan 15, 2025  on Shopify

Excellent app and even better support. We asked for a new feature and it was implemented in no time.

Highland Tactical - Dealers

Jan 06, 2025  on Shopify

Customer service was great! They were very patient and helpful in getting me set up with some different rules. The help was instrumental in getting our process to run smoothly.

Huff & Puffers

Jan 01, 2025  on Shopify

Customer service went above and beyond to make our customization work. The app is just what we needed to have more control over shipping and payment options with complex rules based on our business needs. Shout to Sam who was patient and beyond helpful setting up our custom checkout rules.

GoodEggStuff

Nov 21, 2024  on Shopify

Sam is an absolute rockstar. We needed a specific rule that was not in their system already in a quick timeline, and he helped make it happen for us. Would highly recommend.

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