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Customer reviews: Checkout Buddy

Develop by Keylay Apps

Reviews (29)

Overall rating
4.6

What Merchants Think

Overall, merchants express high satisfaction with "Checkout Buddy," praising its comprehensive functionality and exceptional support team. The app is particularly valued for its capability to offer intricate customizations without complicated setup processes. Merchants consistently highlight the responsive and helpful support provided by Kyle, who is noted for going above and beyond to fulfill user needs.

Key Strengths

  • Intuitive and powerful features that consolidate multiple apps into one.
  • Exceptional customer support, particularly from Kyle, who is responsive and helpful.
  • Facilitates extensive customization of Shopify checkout processes.
  • Easy integration and implementation with Shopify stores.
  • Includes useful functionality like translation options for multi-lingual stores.

Common Concerns

  • Some users may require assistance with initial customization setup.
  • Relies heavily on support for custom feature requests, though these are promptly handled.

Final Thoughts

"Checkout Buddy" is highly regarded for transforming and enhancing the Shopify checkout experience. Its combination of robust features and outstanding support makes it a valuable tool for merchants seeking customized checkout solutions. With positive feedback from users, the app is recommended for anyone looking to optimize their Shopify store’s checkout process.

Al-Jannat Dupattas & Shawls

Feb 14, 2025  on Shopify

While upselling and offering free gifts can boost sales, these tactics can be overwhelming or even intrusive for customers. If not implemented carefully, upsell prompts could distract from the main purchase or make customers feel pressured into additional purchases they may not want. This might lead to dissatisfaction, especially if customers feel like the checkout is too focused on selling them more products instead of providing a smooth buying experience.

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