The live chat is great and Gal has been really helpful!

I’ve been using Chatway Live Chat for several days now, and I must say, it has been an invaluable addition to our customer service operations. The software is incredibly user-friendly, with an intuitive interface that both our team and customers can navigate effortlessly.

Amazing!

This app is very helpful , we can talk with customers smoothly from all over the world. I can check my Inbox every day to reply the inquiries and questions from customers.

live chat

Just installed it. Much better interface than native shopify app. The big thing for us was the size of the icon. The shopify inbox app was covering up payment icons and overlapping some buttons in mobile view. But after installing chatway, we see many more options that we previously didn't think we needed so that was a nice plus.

We recently started using the app and are very satisfied with it and its functions. It runs very smoothly, is very easy to pick-up / intuitive to use. It also doesn't clutter our Email inbox with unnecessary emails and notifications.

The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.

En intuitiv og god chat app

Easy to use and reliable app

Gets my job done in a very clean and advanced ui.Highly recommended

It's a great app. Good inbox function, Reliable, notifies expeditiously.

Application très professionnelle! Elle fonctionne vraiment bien et tout est modifiable. La version gratuite est donné un grand plus à cette application. La meilleure que j’ai utilisée.

As a small business owner, finding tools that genuinely enhance our customer service without adding complexity is crucial. That's exactly what we found with Chatway Live Chat Support! The integration into our Shopify store was seamless and straightforward. Right from the start, we noticed an improvement in customer engagement on our site. What really stands out is the ease with which our team can manage multiple conversations. The FAQ section is a fantastic feature that has significantly reduced repetitive inquiries, allowing us to focus on more complex customer needs. Moreover, the support team behind Chatway is just as responsive and helpful as their app promises to be for our customers. We've seen an increase in customer satisfaction scores, and feedback points to the chat feature as a big reason for that. We couldn't be happier with the performance and reliability of this app. Highly recommend it to any store looking to elevate their customer support game!

Chatway has been a great addition to my store. It's allowed me to have great communication with my customers and I'm sure it has been the reason for many sales. The inbox has made things so easy and gives me the confidence to know I wont miss any messages. The live chat support has been really helpful, they are quick to respond and nothing is too much trouble. Love this app and would recommend to others.

good and eazy product