The AI kept recommending irrelevant products to our customers, which made the experience feel spammy. We ended up disabling that feature because it was doing more harm than good.

We added our own FAQs hoping it would handle detailed inquiries better, but it struggled with anything outside of super basic questions. It’s not ready for businesses with more advanced support needs

I was excited to try Chattly for our online store, but the AI responses often felt generic and sometimes completely missed the point of customer queries. We had to step in manually more than expected. Disappointing for a product promising 24/7 smart support

Plus, the ability to adjust the tone of voice means we can always keep it friendly and approachable.

Personalized Support That Stands Out! "We love how Chattly suggests additional products based on customer queries. It’s increased our sales and made the support process feel more personal and engaging. The product recommendations are spot on!"

Chattly is super easy to customize. We matched the chat window to our brand colors and even set an avatar that reflects our company vibe. The premium themes are a great touch for creating a unique experience

Chattly has transformed our customer support! Instant AI responses, personalized product recommendations, and customizable chat features have made a huge difference. Highly recommend!

"Chattly has completely transformed our customer support experience! The AI-powered responses are instant and accurate, helping our customers 24/7. We’ve seen a significant boost in satisfaction and faster problem resolution. Highly recommend!"

I love how Chattly can suggest related products to our customers. This has not only improved engagement but also boosted our sales. It's like having a personal shopping assistant available for every visitor

Chattly has been a reliable partner in providing round-the-clock support. Even outside business hours, our customers receive prompt, helpful replies. It’s a must-have for any business serious about customer service!