What Merchants Think

The overall feedback from merchants about "Chatra — Live Chat & Chatbot" is largely positive, with many praising its ease of use, simplicity, and effectiveness in facilitating direct communication with customers. The customer service team, notably Anna, is frequently commended for being responsive and helpful. However, a few users have reported technical issues affecting their business operations.

Key Strengths

• Easy and fast setup
• User-friendly interface and functionality
• Effective customer interaction, including automated responses
• Responsive and proactive customer service
• Enhanced features for boosting conversion rates

Common Concerns

• Potential technical issues affecting app functionality
• Problems with the app affecting external services like Google Ads
• Occasional confusion with subscription plans

Final Thoughts

Overall, "Chatra — Live Chat & Chatbot" is highly recommended by its users for its simplicity, efficiency, and excellent customer support. Despite some technical and operational issues reported by a few users, the app remains a valuable tool for enhancing customer engagement when integrated with online businesses.