ChatMate is an AI customer service and sales assistant for online merchants. It answers product and order questions in real time, syncs store knowledge into chat, and keeps Email, Messenger, Instagram, and live chat in one inbox. Behavior-triggered cards help recover carts and recommend products, while human handoff handles complex cases with your team. Multilingual UI helps global teams sell confidently.

• 24/7 AI chat trained on your products, policies, and FAQs
• Analytics to track conversations, resolution, and sales influence
• FAQ help center that deflects repetitive questions before they reach you
• Theme chat widget installable from the Shopify theme editor
• Unified inbox for live chat, email, Messenger, and Instagram