Reviews: Ctx: WhatsApp Chat + Marketing

Customer reviews: Ctx: WhatsApp Chat + Marketing

Reviews (256)

Overall rating

4.9

5

62
4

1
3
2
1

1

What Merchants Think

Merchants are largely positive about "Ctx: WhatsApp Chat + Marketing", appreciating the app for its efficiency in enhancing customer interactions and improving business processes. Users frequently commend it for its robust features and reliable performance. Many highlight the app's impact on sales, particularly through abandoned cart recovery and enhanced customer communication. The excellent support team is another consistently praised element, often credited with providing quick and effective assistance.

Key Strengths

Effective abandoned cart recovery features that boost sales.
Highly efficient customer support, regarded as responsive and helpful.
Easy to set up and user-friendly interface.
Robust features for automated customer interactions, such as order confirmations and FAQs handling.
Comprehensive marketing functionalities at a reasonable cost.
Intuitive design that improves customer experience and satisfaction.

Common Concerns

Initial integration difficulties encountered by some users.
Instances of non-disclosed charges noted by a user.
Support for resolving technical issues requires improvements for prolonged satisfaction.

Final Thoughts

Overall, "Ctx: WhatsApp Chat + Marketing" is highly regarded by its users for its capacity to elevate customer engagement and streamline communication processes. Its strong customer support and automated features are particularly well-received, making it a reliable choice for businesses aiming to integrate WhatsApp functionalities effectively. Despite minor initial setup challenges faced by a few, the app's benefits in optimizing e-commerce operations make it a popular and recommended tool.

BEOLAND

Jun 04, 2024 on Shopify

Ctx WhatsApp, Not only were they very knowledgeable, but they also took the time to understand my specific needs. They even offered to collaborate and take a peek at my store (with my permission, of course!). This hands-on approach completely solved the problem, and now everything is running really smoothly Five stars is definitely the least they deserve

allamana

Apr 24, 2024 on Shopify

Let me tell you, I'm so glad I did! My experience with this app has been absolutely amazing. From the moment I started using it, I was impressed by: The User-Friendly Interface: Setting up and using the app was incredibly easy. The 30-Day Free Trial: This generous trial period allowed me to explore all the features and see how CTX... app could benefit my business before committing. The Dedicated Support Team: Whenever I had a question or needed a little guidance, the support team was there for me. They're incredibly responsive and helpful.

Take Back America

Apr 10, 2024 on Shopify

I came across this App, when I was searching another app on Shopify store. I have downloaded this app and started using. So far, my experience about this App is amazing. The support teams are so dedicated to help. If I talk about App features, I have got 30 days free trial and it's helped me a lot to start WhatsApp marketing and grow business.

NamaskaraGuru

Mar 27, 2024 on Shopify

Exceptional app for using whatsapp marketing for your business and the support provided by the team is quick and problem solving, Great Job, Loved It!!

Raga Ragini Store

Mar 17, 2024 on Shopify

The support team is very good and are ready to support even during weekends. They are knowledgeable and provide very quick resolutions to all issues. Definitely would recommend this app.

Paticascr58

Feb 03, 2024 on Shopify

EXCELLENT WORK, NO MATTER WHAT LANGUAGE YOU SPEAK, THEY WILL FIND A WAY TO UNDERSTAND YOU, JASOLIYA THANK YOU FOR YOUR TIME, YOU ARE VERY KIND AND YOU HAVE SOLVED EVERYTHING EXCELENTE EL TRABAJO, NO IMPORTA EL IDIOMA QUE HABLES, ELLOS BUSCARAN LA MANERA DE ENTENDERTE, JASOLIYA GRACIAS POR TU TIEMPO, ERES MUY AMABLE Y TODO LO HAS SOLUCIONADO

Helios Red Therapy

Jan 06, 2024 on Shopify

The automatic abandoned cart whatsapp function is GOLD! Super good function to recover abandoned carts and deliver direct & superb service to your customers. Also the support in this app is great. Thanks guys at CTX!

Liv247 The Grocer

Dec 23, 2023 on Shopify

I recently had the pleasure of utilizing ctx whatsapp chat and abandoned services for our website and was thoroughly impressed with the outstanding level of service I received. From start to finish, the experience was seamless and exceeded my expectations in every way.