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Customer reviews: HeiChat: ChatGPT Sales Chatbot

Develop by heicarbook

Reviews (85)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed strong satisfaction with "HeiChat: ChatGPT Sales Chatbot". Many appreciate its efficient customer interaction, ease of setup, and robust feature set, which they find comparable to more expensive alternatives. Users have also praised the responsive customer support, particularly highlighting their positive experiences with the support team. The app is widely recommended for its efficient handling of customer inquiries and potential to improve sales and customer engagement.

Key Strengths

  • Efficient in handling a large percentage of customer inquiries.
  • User-friendly setup process and interface.
  • Customizable and quickly learns about specific products and store policies.
  • Comprehensive features available in the free version.
  • Strong customer support with helpful and responsive staff.
  • Multilingual capabilities and ability to customize chatbot responses.
  • Affordable pricing plans compared to similar tools in the market.
  • Integration with mobile apps for real-time notifications.

Common Concerns

  • Limited to primary markets, with expansion plans anticipated.
  • Occasional issues with the chatbot forgetting learned information.
  • Initial free product learning limit, though developers are responsive in removing this cap.

Final Thoughts

"HeiChat: ChatGPT Sales Chatbot" is well-received by users for its ability to streamline and enhance customer service operations. It is noted for being cost-effective and highly customizable, making it a suitable choice for small to medium-sized businesses looking to improve customer engagement. Its proactive support team further enhances the app's reputation, suggesting that it is a valuable tool for improving online store operations.

Luminous Comforts

Dec 07, 2024  on Shopify

This is amazing! I know AI is way smarter than I could ever be, but I just installed HeiChat and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

The Shoe Spot

Dec 06, 2024  on Shopify

Great service by Dave, HeiChat is timely and accurate, and Dave's assistance ensured that I had a seamless interaction. I highly recommend their service for reliable customer support!

The Leemanplate

Dec 05, 2024  on Shopify

This AI-powered bot has exceeded my expectations for customer support. It learns quickly, making setup straightforward and efficient. Even with limited response time, the bot ensures every customer interaction is thorough and satisfying. Security is reliable, backed by AWS, which adds peace of mind. Special thanks to Support Dave for his quick, professional, and friendly assistance. His help made the experience even better. Highly recommended for anyone seeking a smart and secure customer support solution!

Lyshygge

Dec 04, 2024  on Shopify

We can only highly recommend HeiChat, we have been working wit HeiChat since june 2024 and it has really helped our customer service. Easy to install.

Temu Shop

Dec 03, 2024  on Shopify

Die Handy-App ist sehr nützlich, man kann jederzeit die Antworten der KI und die Tickets einsehen.

Pop Pizzaz

Dec 02, 2024  on Shopify

Excellente appli ! Lorsque l’on entraîne le chatbot, il comprend très vite où l’on souhaite en venir afin de répondre au mieux au client.

Drop Shoppie

Dec 01, 2024  on Shopify

Excellent application! Practical, the answers are perfect, and especially! The ability to modify answers so that the AI learns is truly a bonus! I recommend it without hesitation!

Saraa

Nov 29, 2024  on Shopify

I was skeptical about chatbots. It seams that now they work better with this ChatGPT integrations. Happy to keep using it and see what new updates come.

Whimsy & Walks

Nov 21, 2024  on Shopify

Es ist so gut. Wir mögen es.. Spart Zeit und fühlt sich menschlich an.

Graceful Gowns

Nov 20, 2024  on Shopify

Simply amazing, Heichat was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Grace. Such a beauty it is. looking forward for more upgrades soon

Bolsos Maruja

Nov 19, 2024  on Shopify

Llevo poco tiempo usando la app pero muy contento sobre todo con el servicio de atención al cliente.

Dress Up Dreams

Nov 19, 2024  on Shopify

This is one of the best apps to add to my store. It learns a lot from details on my webpage, and I can teach it what I expect to say to my clients. highly recommend this app for anyone that needs a helping hand talking to your clients.

Best

Nov 18, 2024  on Shopify

I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited. This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS. Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate. This app is highly recommended.

Petite Steps

Nov 18, 2024  on Shopify

I love heichat it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended heichat to any business who want someone answer any questions for them either they are available or not.

Mini Style Squad

Nov 17, 2024  on Shopify

Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

jammeey

Nov 15, 2024  on Shopify

Setup is very convenient, free version has comprehensive features. Let's launch it for a few days to see the effect.

Raasha

Nov 15, 2024  on Shopify

I've installed and uninstalled many bot apps, Heichat is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier. ⭐️⭐️⭐️⭐️⭐️

Shavent for Ladies

Nov 14, 2024  on Shopify

I am stunned how GREAT the bot works! Super easy setup, fabulous answers, multilingual - what more could you possibly ask for?

Digi Neck

Nov 12, 2024  on Shopify

I downloaded the mobile app HeiChat, and when my customer submitted a ticket, I saw it immediately on my phone. I have tried so many apps, and this is the only one.

Vizexx

Nov 12, 2024  on Shopify

Mi tienda tiene 2,000 productos, pero el paquete gratuito solo admite el aprendizaje de 500 productos. Me puse en contacto con el equipo de desarrollo y rápidamente me ayudaron a aumentarlo a 2,000. El chatbot aprende muy rápido y puede hacer recomendaciones inmediatas basadas en los productos. No está mal.

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