Chaterimo

Name: Chaterimo Introduction Video
Uploaded: 2024-10-31T21:12:05Z
Duration: 1 min 33 s
Description: AI Customer Service Supercharged by ChatGPT, Claude or Gemini

Chaterimo

Develop by Shopify

$9-$24

/ Month

Free plan available

AI Customer Service Supercharged by ChatGPT, Claude or Gemini

Ai responses adaptation

Shopify api updates

Customizable brand voice

About Chaterimo

Launched Oct 30, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

AI Customer Service Chatbot Supercharged by ChatGPT, Claude or Gemini

Chaterimo is an AI-powered customer service chatbot for Shopify that integrates with the Shopify API to fetch products, update details, check orders, and answer customer questions. Powered by ChatGPT, Claude, or Gemini, it delivers personalized responses in your brand’s voice. With daily sync, ticketing for human follow-up, and a proactive sales assistant to engage visitors, Chaterimo reduces workload and boosts customer experience.

24/7 automated support with instant order status updates
Customizable chatbot that matches your store’s design and voice
AI generates tickets for conversations needing human follow-up
Proactive AI sales assistant engaging visitors on selected pages

Pros

AI-powered responses that learn and adapt to store's product range and customer service needs
Processes daily updates from Shopify store API, ensuring up-to-date chatbot knowledge
Highly customizable to reflect brand's voice in customer service
Offers a 7-day trial with full functionalities
24/7 customer support for uninterrupted service

Cons

Limited to Shopify platform, might not be suitable for stores using other platforms
Requires ongoing management of data to ensure optimal performance
New users may require time to tailor the chatbot to fully align with brand voice and customer needs

Top Helpful Reviews

Shilajit X

Jan 30, 2026 on Shopify

I’ve tested a lot of chatbot apps and most of them feel overcomplicated or locked behind limits. Chaterimo keeps things clean and gives you real flexibility with your AI model choice. Setup took a bit of time at first, mainly around API configuration, but once it’s running it performs extremely well. Responses are fast, accurate, and customers are getting help instantly. Definitely one of the best-value chatbot apps I’ve used so far.

UAE shoppoint

Jan 28, 2026 on Shopify

Solid lightweight chatbot. We use it with the latest GPT model and the answers are scary good. The pricing tiers were a bit unclear when I first installed, took me a while to figure out which plan I actually needed. But compared to Tidio its a no brainer for the price. 10/10 would recommend

67 Shop

Jan 26, 2026 on Shopify

Honestly idk why anyone is still paying Gorgias prices. They wanted to charge me extra for 'AI automation' that Chaterimo does essentially by default. The app is simple, maybe a bit TOO simple visually, but it works. My customers are getting answers instantly and I'm not waking up to 50 emails.

RangRivaj

Jan 24, 2026 on Shopify

Confusing pricing at first, but worth it Switched from Gorgias mainly to cut costs. Chaterimo is def way cheaper, but I was pretty confused by the pricing structure in the beginning... didn't really get how the model usage billed vs the app subscription. Support helped explain it quickly tho. Now that I get it, I'm saving like $300 a month!

Qwertical

Jan 21, 2026 on Shopify

Finally I can pick the model This is exactly what I wanted. Other apps lock you into their 'proprietary' AI which usually sucks. With Chaterimo I just plug in the newest LLM (using GPT 5.2 currently) and my bot is instantly smarter than my actual support agents. Had a small issue getting my organisation verified at first but it was just a setting on my OpenAI API account. If u want control over ur chatbot, get this app.

Trust Worthy Leather

Jan 20, 2026 on Shopify

Love the app itself, super lightweight and doesnt bloat my theme like Tidio did. I took off one star just cuz setting up the Gemini API key was a total headache. Google makes their cloud console so confusing to navigate. Not Chaterimos fault (their guide was ok) but if ur not tech savvy it takes a minute to figure out where to get the keys. Once its connected tho? It flies. Best AI I’ve used.

The Value Vortex

Apr 01, 2025 on Shopify

I love how Chaterimo aligns with my brand voice and meets specific customer needs. The 24/7 support is amazing—it makes my store always available and approachable. Plus, the daily product updates through Shopify API are a lifesaver!

TrendElegance

Apr 01, 2025 on Shopify

Chaterimo keeps my Shopify store running smoothly with accurate, up-to-date product information. The chatbot’s customization options allow me to match my brand’s tone perfectly. It’s reliable, efficient, and delivers exceptional 24/7 support.

Millennial Healthcare Supplies

Mar 06, 2025 on Shopify

Chaterimo is an awesome application for those who want a robust but cheap AI chatbot. I think businesses will really enjoy the easy navigation as well!

Skinfinity

Feb 19, 2025 on Shopify

Chaterimo's technology is incredibly intelligent, one of the features I like about it is the ability to adapt to our unique products and service needs and has been impressive. We've seen a serious increase in customer satisfaction since implementing Chaterimo.

Chaterimo

About Chaterimo

Built by Shopify

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

AI Customer Service Chatbot Supercharged by ChatGPT, Claude or Gemini

Pros

Cons

Top Helpful Reviews

Shilajit X

UAE shoppoint

67 Shop

RangRivaj

Qwertical

Trust Worthy Leather

The Value Vortex

TrendElegance

Millennial Healthcare Supplies

Skinfinity

Key Features

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