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Chat360 WhatsApp Commerce logo

Chat360 WhatsApp Commerce

Develop by Sumanel Technology Ventures Pvt Ltd
Free plan available

Streamline orders, support, and marketing with WhatsApp

Order tracking
Sales boost
Discount campaigns
Broadcast messages
Single-click notifications
Whatsapp commerce
Automated greetings
Customer offers
Customer data access
1 Reviews
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About Chat360 WhatsApp Commerce

Launched Feb 05, 2023

Categories

Abandoned cart

Built by Sumanel Technology Ventures Pvt Ltd

Email :

[email protected]

Privacy policy Document

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Description

It enables personalized single-click notifications, order tracking, and WhatsApp commerce.

With Chat360 WhatsApp Commerce Shopify-WhatsApp Integration, you get instant access to your customer data and all the automation available on WhatsApp. Share automated welcome greetings, run discount campaigns, give offers to your repetitive customers and eventually see your revenue increase. You can also improve your customer retention rates and boost your sales.

With Chat360 WhatsApp Commerce Shopify-WhatsApp Integration, you get instant access to your customer data and all the automation available on WhatsApp. Share automated welcome greetings, run discount campaigns, give offers to your repetitive customers and eventually see your revenue increase. You can also improve your customer retention rates and boost your sales. more
  • Sell: Take orders/track orders.
  • Support: 24 X 7 customer service.
  • Marketing: Send WhatsApp broadcast messages.
  • Notifications: Send order and shipping notifications on WhatsApp.
  • WhatsApp Commerce: Enable sales on WhatsApp live chat.

Pros

  • Instant access to customer data and automation on WhatsApp
  • Automated welcome greetings improve customer engagement
  • Ability to run discount campaigns and offers to repetitive customers boosts sales
  • Enhanced customer retention rates
  • 24/7 customer service support
  • Enables sales through WhatsApp live chat
  • Sends order and shipping notifications on WhatsApp, keeping customers informed
  • Allows sending broadcast marketing messages on WhatsApp

Cons

  • Potential user dependency on WhatsApp for all customer interactions
  • Integration complexity with existing Shopify setup if not user-friendly
  • Privacy concerns over sharing customer data on WhatsApp
  • Possible additional costs involved with using WhatsApp Business API
  • Reliance on adequate WhatsApp message delivery for successful marketing and notifications

Top Helpful Reviews

BuyKeys

Jun 14, 2024  on Shopify

The app isn't working properly on Shopify, I've sent a message to support but they haven't replied yet

Key Features

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