worst support. still getting chargebacks without any alerts. first time support said everything is done , no need from my side. but i still got chargeback without alert and this time they said they told to put email but what is the need of email when i always refresh the dashboard. they said it might be some glitch. idk what is going on behind their screen. firstly, they said the cards will be updated within 3-4 days but i have to wait 2 weeks just to get the cards completely processed. it's been more than a month or almost month that i have installed this app. but still getting chargebacks without a single alert on dashboard. worst app on shopify tbh. may they take this review seriously.

You will never see me writing a review, but trust me this company is not the way to go, it charges for chargeback alerts that are not even from you, it dosnt auto refund orders, it is an absolute nightmare. Please do yourself the favour and don't use this app, there's plenty off better, more trustworthy more comprehensive alteranatives!

Stay away from this app. Horrible support. Nobody got back to me at all via email. Needed to connect one of my new payment processors and they completely go MIA mid transition. Terrible. Use chargeflow. AVOID this app.

We had been looking for a good tool like Chargeblast for a long time. They promised to bring our chargeback rate close to zero, and they delivered. What they do better than any other platform I've used: a) keep it simple - they alert us of chargebacks and make it easy to resolve them b) match the alerts to transactions in Shopify, with a list of potential matches if there's not a perfect match. this was a HUGE pain for the team when we were going direct with Verifi and Ethoca c) automate refunds and/or subscription cancellations (based on our own rules/criteria) Their team is super responsive, and for the most part the tool just runs in the background and we don't have to think about it - which is the goal. Glad we found them, and highly recommend to any business with significant chargeback volume.

I've tried multiple apps to protect me from chargebacks but this is by far the best one. The team is responsive and very helpful, and the app is super easy to use. Definitely a top app.

This app saved my business from chargebacks. They completely prevented all my chargebacks and had amazing customer service. The platform is also super easy to use. I definitely recomend.

Chargeblast has worked great for us! We're very impressed by the modern system and performance quality. It's kept our dispute to 0 for almost a year now and our processing has improved dramatically because of this