Chargeblast

Name: Chargeblast Introduction Video
Uploaded: 2024-04-04T02:18:03Z
Duration: 1 min 33 s
Description: Reduce your chargeback rate to 0%. Instantly.

Chargeblast

Develop by Chargeblast

Free plan available

Reduce your chargeback rate to 0%. Instantly.

Pre-chargeback alerts

Locate transaction quickly

Custom alert thresholds

Multichannel notifications

Self-service onboarding

About Chargeblast

Launched Dec 12, 2023

Built by Chargeblast

Email :

[email protected]

Address

25 Northern Ave, Apt 1511, Apt 1301, Boston, MA, 02210, US

Website Support Portal Privacy policy FAQ

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Introduction Video

Description

Never deal with chargebacks again. Reduce your dispute rate instantly.

Chargebacks can be a major headache for any growing e-commerce business. A high dispute rate can lead to an increase in transaction fees, fraud monitoring programs from card networks, or even full payment processor account suspension. Chargeblast sends you pre-chargeback alerts from Visa, MasterCard, American Express, and Discover - before they officially hit your payment processor. This enables a business to reduce their dispute rate, avoid processor warnings, and even accept more payments.

Receive pre-chargeback alerts from Visa, Mastercard, Amex, and Discover.
Ability to locate the disputed transaction within 1 click.
Set custom order logic to only receive alerts at a certain threshold.
Receive chargeback alerts via Slack, Discord, SMS, Email, and more.
Completely self-service. Onboard in 5 minutes.

Pros

Receive pre-chargeback alerts from major payment networks (Visa, MasterCard, American Express, Discover) to prevent disputes
Ability to locate disputed transactions within one click, enhancing convenience and efficiency
Customized order logic to set alerts based on specific thresholds, allowing better control
Multiple channels for receiving alerts (Slack, Discord, SMS, Email), ensuring timely notifications in preferred formats
Fully self-service with no contracts or retainer fees, making it accessible and commitment-free
Quick onboarding process, estimated at around 5 minutes

Cons

Relies on the assumption that pre-chargeback alerts will always be successfully intercepted and managed
No information provided on the effectiveness or success rate of reducing chargebacks to 0%
Potential dependency on the app for dispute management, which may not resolve underlying issues causing chargebacks
No detailed information on the pricing structure beyond 'no contracts or retainer fees'
Limited to businesses that can use supported alert channels (Slack, Discord, SMS, Email)
Does not cover any post-chargeback resolution processes

Top Helpful Reviews

Nipper & Co

Dec 28, 2024 on Shopify

I've tried multiple apps to protect me from chargebacks but this is by far the best one. The team is responsive and very helpful, and the app is super easy to use. Definitely a top app.

Strawberry & Co

Dec 05, 2024 on Shopify

This app saved my business from chargebacks. They completely prevented all my chargebacks and had amazing customer service. The platform is also super easy to use. I definitely recomend.

Noor Hair

Nov 20, 2024 on Shopify

Chargeblast has worked great for us! We're very impressed by the modern system and performance quality. It's kept our dispute to 0 for almost a year now and our processing has improved dramatically because of this