Reviews: ChatWILL:AI Chatbot &Live Chat

Name: ChatWILL:AI Chatbot &amp;Live Chat
Brand: Shopify
SKU: shopify-channelwill-chat-app-by-shopify
Rating: 4.7 (26 reviews)

Customer reviews: ChatWILL:AI Chatbot &Live Chat

Develop by Shopify

Reviews (26)

Overall rating

4.7

5

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4

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What Merchants Think

Merchants generally appreciate "ChatWILL:AI Chatbot &Live Chat" for its current functionality and are optimistic about future AI enhancements. They find it particularly valuable due to its cost-effectiveness and the quality of support provided by the team.

Key Strengths

Fast and helpful support team
Ease of use and simplicity in setup
No developer branding
Free of charge
Good customization options

Common Concerns

AI functionality is not yet available

Final Thoughts

"ChatWILL:AI Chatbot &Live Chat" is well-received by merchants who value a free, easy-to-use chat solution with strong support. While the current lack of AI features is noted, users anticipate updates that could further elevate the app's appeal.

Borcelle Tech

Feb 01, 2026 on Shopify

I had just installed the app and was unsure how to get started. Nona was extremely helpful—she guided me step by step through the setup process and patiently explained the purpose of each section. Thank you, Nona, for your excellent support and professionalism.

STARS VENUE

Jan 29, 2026 on Shopify

Great support!

Wild Outdoors

Jan 20, 2026 on Shopify

Simply and easy to use

Muthu Modern Mart

Dec 18, 2025 on Shopify

ease of use

Rosoria

Dec 06, 2025 on Shopify

easy and simple to get to use

Uncharted Threads

Dec 04, 2025 on Shopify

Works great to be free!

Purewell Pro Gravity-Fed Water Filtration System

Nov 19, 2025 on Shopify

Good!

Quickbuybargains

Nov 03, 2025 on Shopify

Easy to use and set-up (Works well with my website Quickbuybargains.com)

Contixo Drones

Oct 31, 2025 on Shopify

Not AI (yet?), but free and good customizations for a simple chat plugin. Plus no branding from the developer is nice too.