Reviews: ChatWILL:AI Chatbot &Live Chat

Name: ChatWILL:AI Chatbot &amp;Live Chat
Brand: Shopify
SKU: shopify-channelwill-chat-app-by-shopify
Rating: 4.7 (26 reviews)

Customer reviews: ChatWILL:AI Chatbot &Live Chat

Develop by Shopify

Reviews (26)

Overall rating

4.7

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What Merchants Think

Merchants generally appreciate "ChatWILL:AI Chatbot &Live Chat" for its current functionality and are optimistic about future AI enhancements. They find it particularly valuable due to its cost-effectiveness and the quality of support provided by the team.

Key Strengths

Fast and helpful support team
Ease of use and simplicity in setup
No developer branding
Free of charge
Good customization options

Common Concerns

AI functionality is not yet available

Final Thoughts

"ChatWILL:AI Chatbot &Live Chat" is well-received by merchants who value a free, easy-to-use chat solution with strong support. While the current lack of AI features is noted, users anticipate updates that could further elevate the app's appeal.

Borcelle Tech

Feb 01, 2026 on Shopify

I had just installed the app and was unsure how to get started. Nona was extremely helpful—she guided me step by step through the setup process and patiently explained the purpose of each section. Thank you, Nona, for your excellent support and professionalism.

Carryon X

Jan 06, 2026 on Shopify

For the moment a good messenger app. AI functionality will come next month. I hope that the promises will be kept. Then it will definitely be a 5-star app. at least free of charge and a fast and helpful support-team.

Contixo Drones

Oct 31, 2025 on Shopify

Not AI (yet?), but free and good customizations for a simple chat plugin. Plus no branding from the developer is nice too.