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Customer reviews: ChannelUnity

Develop by ChannelUnity

Reviews (5)

Overall rating
3.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards ChannelUnity, praising its exceptional customer service and support. Overall, it has been a game-changer for many businesses, helping them effectively manage and scale their operations across multiple marketplaces like Amazon, eBay, and Etsy. The app is credited with greatly enhancing operational efficiency and driving significant business growth.

Key Strengths

  • Exceptional customer service and prompt support, often personalized.
  • Powerful data manipulation and tag features for marketplace fields.
  • Reliable order management across multiple channels.
  • Ease of creating bulk product listings on Amazon.
  • Cost-effective solution compared to other marketplace integration apps.

Common Concerns

  • Steep learning curve in initial setup for multi-channel syncing.
  • Occasional issues with image syncing, requiring manual adjustments.

Final Thoughts

ChannelUnity is well-regarded by its users for facilitating seamless multi-channel selling and improving business outcomes. Despite a learning curve, its standout customer support and robust features make it a recommended choice for merchants seeking effective marketplace integration solutions.

Moonfirecharms

Apr 27, 2016  on Shopify

Not user-friendly, had a ton of issues trying to set this up from the get-go. Needs a more instructive step-by-step user set-up guide. Was e-mailing customer support back and forth for 2 weeks, jumped through all the hoops only to find that I still had to add meta-fields into my Shopify to make it work. Gave up at this point as it had already taken up too much time and resources. The only good thing going here is the Customer Support, they are patient and helpful. Now to actually improve this app, that would be even better.

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