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Customer reviews: ChannelUnity

Develop by ChannelUnity

Reviews (5)

Overall rating
3.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards ChannelUnity, praising its exceptional customer service and support. Overall, it has been a game-changer for many businesses, helping them effectively manage and scale their operations across multiple marketplaces like Amazon, eBay, and Etsy. The app is credited with greatly enhancing operational efficiency and driving significant business growth.

Key Strengths

  • Exceptional customer service and prompt support, often personalized.
  • Powerful data manipulation and tag features for marketplace fields.
  • Reliable order management across multiple channels.
  • Ease of creating bulk product listings on Amazon.
  • Cost-effective solution compared to other marketplace integration apps.

Common Concerns

  • Steep learning curve in initial setup for multi-channel syncing.
  • Occasional issues with image syncing, requiring manual adjustments.

Final Thoughts

ChannelUnity is well-regarded by its users for facilitating seamless multi-channel selling and improving business outcomes. Despite a learning curve, its standout customer support and robust features make it a recommended choice for merchants seeking effective marketplace integration solutions.

Antiquegarden

Jun 26, 2018  on Shopify

I spoke with them at length explaining my business and they assured me that this program would work with my many requirements and complexity of my business. After a month of trying to get it to work and numerous issues they told me that it wasn't worth their time to get the kinks worked out because they wouldn't make enough money off of me and wanted me to pay them a fee of $500 to $1500 and at that point they would then make the software work the way it should! Are you kidding me!!!???

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