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Customer reviews: CedCommerce TikTok Shop

Develop by CedCommerce

Reviews (177)

Overall rating
4.9

What Merchants Think

The "CedCommerce TikTok Shop" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and seamless integration with Shopify, making product syncing to TikTok Shop easy and efficient. The app is noted for significantly enhancing merchants' operational efficiency, particularly through its bulk upload and automatic synchronization features. A defining aspect that makes "CedCommerce TikTok Shop" stand out is its outstanding customer support, which is frequently highlighted as quick, professional, and helpful, with representatives going above and beyond to assist users.

Key Strengths

  • Seamless integration with Shopify and TikTok Shop
  • User-friendly interface and easy navigation
  • Efficient bulk upload and synchronization features
  • Reliable and responsive 24/7 customer support
  • Valuable onboarding and ongoing support
  • Capability to handle complex product setups

Common Concerns

  • Occasional issues with order fulfillment or product syncing
  • Some difficulties with initial setup for certain users
  • Potential data sync discrepancies between platforms
  • Minor bugs that require constant customer support interaction

Final Thoughts

Overall, "CedCommerce TikTok Shop" is regarded as an essential tool for businesses looking to expand their reach on TikTok. While there are occasional issues with data sync and setup, the active and highly-praised customer support often resolves these efficiently. The app's consistent updates and improvements continue to strengthen its reliability and functionality, making it highly recommended among its users.

Lennies Toys

Sep 18, 2024  on Shopify

I was using the TikTok shop native app, but was finding it glitched often and wasn't sufficient enough. It was difficult to speak with someone from their support team. We then began using CedCommerce as another option. I was struggling to understand how to upload products from TikTok Shop. I was able to receive a call with the team and was shown the process of completing this. I found this very informative and useful. The process of booking the call was very quick and simple.

Anne Cate

Sep 17, 2024  on Shopify

Works much more efficiently than the Shopify Tiktok app. The customer service is phenomenal and it's worth every penny!

THE-ARE

Sep 17, 2024  on Shopify

The app is very intuitive and the team behind it are very good. They helped us with the initial installation and answered all the questions we had.

Hearts and Sharts

Sep 11, 2024  on Shopify

Came from Sku IQ. Have been using for just a few hours and it's working just as it should so far. Easy to switch from Sku IQ, fast and helpful customer service to help me get set-up fast. Quick troubleshooting so far as well. Happy so far. Thanks Vikram!

QuickVit

Sep 11, 2024  on Shopify

5 star app. Tried Silk connector and the free tiktok/shopify connector, both of which weren't up to the job. This app though works a dream. Its a little fiddly to start with but the amazing 24-hour customer service from Aditi via whatsapp was so helpful and simplified everything for me. Recommended.

Binky Belle

Sep 11, 2024  on Shopify

Everything was perfect, really helpful and very good knowledge of all my problems! Booked a call within less than 1 day. Super happy and would recommend to everyone using TikTok shop for syncing products, orders and stock!

RANAVAT

Sep 09, 2024  on Shopify

Suryansh is amazing! So thoughtful, clear and helpful. I really appreciate his help always! Great communication. Great support!

HAAN

Sep 09, 2024  on Shopify

Great customer service, always ready to help and very quickly!

Stone Candles

Sep 09, 2024  on Shopify

Vikram was very helpful and had answered all my questions

Izodekor LLC

Sep 08, 2024  on Shopify

I recently started using an app from CedCommerce, and I must say, it has completely transformed the way I manage my business. The app is not only user-friendly but also packed with powerful features that have streamlined my workflows and saved me a significant amount of time and effort. One of the standout aspects of CedCommerce is their customer support. The team is knowledgeable, responsive, and genuinely cares about helping their users succeed. Anytime I've had a question or needed assistance, they've been right there to provide support with precision and patience. I highly recommend CedCommerce to anyone looking to enhance their business operations. Their combination of a robust app and exemplary customer service has made my life significantly easier, and I'm confident it can do the same for others. Thank you, CedCommerce, for your dedication and for providing such a fantastic tool!

SmardArt

Sep 08, 2024  on Shopify

Support was good and great communication

Aarde Reis

Sep 08, 2024  on Shopify

I had a great experience with Aditi, she helped me step by step and we resolved the matter! thank you! The app works great so far I have no problems

Troop London

Sep 08, 2024  on Shopify

I recently had the pleasure of working with Aditi from the CED app support team, and I am incredibly impressed by her expertise and assistance in fixing my TikTok app issue. From the moment I reached out, Aditi was prompt, patient, and professional, guiding me through every step with ease.

Nutroliq

Sep 08, 2024  on Shopify

Fantastic App and excellent customer service from Aditi Sinha! Absolutely incredible!!! The best service I have ever received. This is the go to app if you want to integrate TikTok shop with Shopify. She provided me step by step instructions, even met up on google meet for seamless process. I have had so many issues integrating TikTok shop in the past but now all resolved. You will not be let down. 100/100 service!!! I am so happy

J&V Textiles

Sep 05, 2024  on Shopify

Fantastic!

frankysbowtique.com

Sep 05, 2024  on Shopify

Worked with CED on Etsy and now Tik Tok App, their customer service is First Class. Aditi & Vikram has helped me today but everyone i have spoken to has been very helpful and we have needed a lot of help!! 5/5

dosprimeras

Sep 05, 2024  on Shopify

I have had problems when creating categories and you have solved all my doubts in a satisfactory way. I like it very much because it is very simple and very easy to control. Thanks for solving my doubts Aditi

ladymascherianaturalbeauty

Sep 04, 2024  on Shopify

if I could give them a 10 I would. I love these guys so much. Thank you all for taken the time to help me . Love u all with my heart

YEOUTH

Sep 04, 2024  on Shopify

This tool / platform has been nothing but Amazing. I had encountered problems before using other 3rd party integration apps but all were solved after I switched to CEDCommerce Tiktok Shop. All of the CEDCommerce Support and Reps are helpful and supportive starting from the onboarding process up until to our daily operations. This is the best app compared to others.

HipFlaskPlus

Sep 04, 2024  on Shopify

I have been using the Cedcommerce Tiktok app for over a year and it has worked perfectly and to my expectations. Thank you CedCommerce and Vikrom Roy for your support. I use all the Cedcommerce apps that are available for all my other stores

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