Customer reviews: Releasit Cash on Delivery COD

<h3>What Merchants Think</h3> <p>The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service, praised for quick and effective support.</li> <li>Seamless integration with Shopify, providing a smooth user experience.</li> <li>Easy setup and clear instructions make it accessible to non-technical users.</li> <li>Ability to add COD fees and integration options enhances sales flexibility.</li> <li>Comprehensive customization options, allowing for tailored setups.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some complaints regarding the app's limitations on COD fee configurations.</li> <li>Few instances of poor customer support experiences, including unanswered queries.</li> <li>Issues with app functionality once hitting free plan limits.</li> </ul> <h3>Final Thoughts</h3> <p>The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.</p>

View info

Reviews (801)

Overall rating

4.9

5

246
4

7
3

1
2

2
1

4

What Merchants Think

The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.

Key Strengths

Exceptional customer service, praised for quick and effective support.
Seamless integration with Shopify, providing a smooth user experience.
Easy setup and clear instructions make it accessible to non-technical users.
Ability to add COD fees and integration options enhances sales flexibility.
Comprehensive customization options, allowing for tailored setups.

Common Concerns

Some complaints regarding the app's limitations on COD fee configurations.
Few instances of poor customer support experiences, including unanswered queries.
Issues with app functionality once hitting free plan limits.

Final Thoughts

The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.

Cavasa

Aug 05, 2024 on Shopify

Swift resolution and works well so far!

Gentleman Style

Aug 04, 2024 on Shopify

Customer support was very fast and helpful in assiting me whit setting the app.

Pretty x Posh

Aug 02, 2024 on Shopify

Quick and EASY setup. Looking forward to seeing how this Service works for my Business.

SVD Originals

Jul 30, 2024 on Shopify

The Customer support was quickly connected and solved my issue and answered all my queries, they were really helpful

Integra Salus Shop

Jul 30, 2024 on Shopify

Cash On Delivery risolve egregiamente una carenza di Shopify e se non si hanno molte transazioni con pagamento alla consegna è anche completamente gratuita. Nonostante sia gratuità entro un certo limite di operazioni mensili, il servizio di assistenza è top e disponibile a rispondere a qualsiasi esigenza in tempi rapidi e con estrema competenza. Lo consiglio vivamente.

Soul Nutritions

Jul 30, 2024 on Shopify

Made my job of handling COD's heck of a lot easier! I am glad Releasit exists.

tvojehrnecky.cz

Jul 30, 2024 on Shopify

Best app for using COD on your store. The customer support is very helpful.

Mystique Aroma

Jul 29, 2024 on Shopify

The support is really responsive and very Helpful, Thanks to Mehmoud - he sorted out my inquiry in no time !!! strongly recommend the APP !!!

Koreancare

Jul 28, 2024 on Shopify

Amazing Support and amazing app

Rebound

Jul 27, 2024 on Shopify

It is a great app, it's helping our customers who like to pay on delivery, It is so easy to install and easy to use

Prosperitymirra

Jul 24, 2024 on Shopify

It works smooth and the support is also very prompt if needed. Thank you.

Casoin Online

Jul 24, 2024 on Shopify

App molto intuitiva e di facile configurazione. Ottima per avere il totale corretto dopo una vendita con pagamento alla consegna. Assistenza molto veloce! Consigliata!

Dress Me

Jul 24, 2024 on Shopify

StickyGrippy

Jul 23, 2024 on Shopify

4. aşamada takıldım kerim bey hemen destek sağladı ayrıca türkçe bilmeleri işimi çok hızlandırdı :))))

iFan.RO

Jul 22, 2024 on Shopify

The application does exactly what it should, and the support is extraordinary. I recommend!

Avozo

Jul 22, 2024 on Shopify

I recently had the pleasure of using COD Form for my e-commerce business, and I must say, their service has been nothing short of spectacular. From the moment I started using their app, I was impressed by how seamless and user-friendly it was. Navigating through the various features and functionalities was a breeze, making my tasks much more efficient and enjoyable. A special shoutout goes to Dzenan from their customer support team. He was incredibly kind and went above and beyond to assist me, even when he didn't have to. His dedication to helping customers truly stands out and reflects the high standards of service that Releasit upholds. Releasit team has consistently provided top-notch support, ensuring that any issues or queries are resolved promptly and effectively. It's rare to find a company that combines excellent technology with outstanding customer care, but Releasit does it flawlessly. I highly recommend this app to anyone looking for a reliable and efficient solution for their business needs. Their commitment to customer satisfaction is evident in every interaction, and I couldn't be happier with the service I've received. Keep up the great work, Releasit Team!

Caredevil Store

Jul 21, 2024 on Shopify

That is the best support ever. I was stuck setting up the app at 1 AM and the support replied in under 5 minutes and solved the problem in a record 10 minutes—special thanks to Luis.

Pitsy Ricky

Jul 21, 2024 on Shopify

Five stars review for 2 hours of excellent guidance. Immediate and patient support step by step!

YAMARI

Jul 21, 2024 on Shopify

Le App di questa Societá sono fenomenali, funzionano alla perfezione e aumentano CR in maniera davvero sensibile, inoltre il loro Customer Service é velocissimo e per aualsiasi cosa sono sempre disponibili, vorrei che tutti gli sviluppatori fossero cosí Consigliatissima

PixadoArt

Jul 21, 2024 on Shopify

Customer support is great, patience and very helpful.