What Merchants Think

The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.

Key Strengths

• Exceptional customer service, praised for quick and effective support.
• Seamless integration with Shopify, providing a smooth user experience.
• Easy setup and clear instructions make it accessible to non-technical users.
• Ability to add COD fees and integration options enhances sales flexibility.
• Comprehensive customization options, allowing for tailored setups.

Common Concerns

• Some complaints regarding the app's limitations on COD fee configurations.
• Few instances of poor customer support experiences, including unanswered queries.
• Issues with app functionality once hitting free plan limits.

Final Thoughts

The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.