Customer reviews: Releasit Cash on Delivery COD

<h3>What Merchants Think</h3> <p>The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service, praised for quick and effective support.</li> <li>Seamless integration with Shopify, providing a smooth user experience.</li> <li>Easy setup and clear instructions make it accessible to non-technical users.</li> <li>Ability to add COD fees and integration options enhances sales flexibility.</li> <li>Comprehensive customization options, allowing for tailored setups.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some complaints regarding the app's limitations on COD fee configurations.</li> <li>Few instances of poor customer support experiences, including unanswered queries.</li> <li>Issues with app functionality once hitting free plan limits.</li> </ul> <h3>Final Thoughts</h3> <p>The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.</p>

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Reviews (801)

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What Merchants Think

The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.

Key Strengths

Exceptional customer service, praised for quick and effective support.
Seamless integration with Shopify, providing a smooth user experience.
Easy setup and clear instructions make it accessible to non-technical users.
Ability to add COD fees and integration options enhances sales flexibility.
Comprehensive customization options, allowing for tailored setups.

Common Concerns

Some complaints regarding the app's limitations on COD fee configurations.
Few instances of poor customer support experiences, including unanswered queries.
Issues with app functionality once hitting free plan limits.

Final Thoughts

The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.

Tedemel Store

Oct 19, 2024 on Shopify

Melhor app

Arte Provenzale

Oct 17, 2024 on Shopify

Devo ancora testare la funzionalità dell'app ma sembra promettere bene. Il supporto tecnico è stato rapido ed efficientissimo,

Viron.it

Oct 16, 2024 on Shopify

App facile da configurare e intuitiva soprattutto per i clienti. L'ho sempre installata su ogni mio store e l'assistenza sempre disponibile e pronta ad aiutarti. La consiglio vivamente.

Armando Poggi

Oct 16, 2024 on Shopify

Antonio from Releasit helped me in figuring out how to solve some problems. Thank you.

variedades la 19

Oct 15, 2024 on Shopify

esta aplicación es muy útil, me permite generar las ventas en mi sitio web con los pagos contra entrega que tienen un costo adicional del envió, anterior mente no lo podía realizar, esta super útil. la recomiendo

Intimo biancheria e merceria Perdifumo

Oct 15, 2024 on Shopify

quello che cercavo e un assistenza precisa e veloce

KütyüBirodalom

Oct 15, 2024 on Shopify

I tried many COD app but this is the best!

COLD BOYS

Oct 13, 2024 on Shopify

Best App!

Ecanshop

Oct 08, 2024 on Shopify

la uso su molti shop, funziona benissimo e assistenza super

Furre

Oct 07, 2024 on Shopify

Much needed app if you offer cash on delivery and exceptional customer service! Highly recommend

Mondo Cosmetico

Oct 06, 2024 on Shopify

Very good app and easy to set up!!! The service very good and fast!!!

PLOW(プラウ)

Oct 04, 2024 on Shopify

本で代引決済の手数料設定にこのアプリを使用しています。質問に対しても非常に的確に対応していただき、サポートも万全です。他のアプリでは、注文数に基づいて月額料金が発生し、代引決済とは関係のない注文までもカウントされてしまうため、料金がどんどん上がってしまいました。このアプリに乗り換えた結果、その問題を解消できました。現在、動作も非常に安定しており、お客様にとっても手数料がわかりやすくなったと思います。開発者の皆様、本当にありがとうございます！ I am using this app to set up cash on delivery fees in Japan. The responses to my inquiries have been very precise, and the support has been excellent. With other apps, monthly fees are charged based on the number of orders, counting even those unrelated to cash on delivery, which caused the costs to increase. After switching to this app, that issue was resolved. The app has been functioning flawlessly, and I believe it has also made the fees clearer for my customers. Thank you very much to the developers!” This version should convey appreciation while emphasizing how the app solved a problem effectively for the developer.

SplitOff

Oct 01, 2024 on Shopify

very good apps and support is always there to help. Also the price is fair

Miaww

Oct 01, 2024 on Shopify

Reply Totem Official Store

Oct 01, 2024 on Shopify

The best app for Cash On Delivery system in Shopify. Custom service is very good, they answer really fast helping you out with every request. Really recommended!

MINUTA PROFILI

Sep 29, 2024 on Shopify

Sono estremamente soddisfatto del servizio ricevuto. Fin dal primo contatto, il team si è dimostrato professionale, attento e disponibile a rispondere a ogni mia esigenza. La qualità del supporto clienti è stata impeccabile, caratterizzata da risposte rapide e dettagliate, che hanno risolto tutte le mie domande in modo chiaro ed esaustivo.

Rose&Yasmine

Sep 27, 2024 on Shopify

Very fast customer support. Free option. Easy to use.

kanz fashions

Sep 26, 2024 on Shopify

Great services....

LashGift

Sep 24, 2024 on Shopify

Very good Support

Domin8Active

Sep 23, 2024 on Shopify

Great app! And, awesome customer support. Thank you for the quick response to my queries .