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Customer reviews: Releasit Cash on Delivery COD

Develop by Releasit
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Reviews (601)

Overall rating
4.9

What Merchants Think

The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.

Key Strengths

  • Exceptional customer service, praised for quick and effective support.
  • Seamless integration with Shopify, providing a smooth user experience.
  • Easy setup and clear instructions make it accessible to non-technical users.
  • Ability to add COD fees and integration options enhances sales flexibility.
  • Comprehensive customization options, allowing for tailored setups.

Common Concerns

  • Some complaints regarding the app's limitations on COD fee configurations.
  • Few instances of poor customer support experiences, including unanswered queries.
  • Issues with app functionality once hitting free plan limits.

Final Thoughts

The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.

HAIRMONY

Oct 29, 2024  on Shopify

Awesome app, with awesome support!

Hillary Cosmetics

Oct 27, 2024  on Shopify

Very cool support, they respond really fast, gave them a brief description of the problem, and they quickly solved it without any need for my involvement! Highly recommend!

Empire Online Shopping

Oct 27, 2024  on Shopify

This app changed our check-out option, the problems we had before were all solved...Its the only app i found with many COD options, great app, highly highly recommend ;-)

Project Error

Oct 25, 2024  on Shopify

Customer service is great.

Vabca

Oct 25, 2024  on Shopify

Customer support at its finest, the app works like a charm! 5 out of 5 any time, BRAVOO

Cargo Abbigliamento Store

Oct 25, 2024  on Shopify

Servizio top bravissimi

Green Emerald

Oct 23, 2024  on Shopify

Khushbu helped me today complete some backend admin Shopify/ configuration settings that I wouldn't have figured out as fast myself. She was super helpful and extremely responsive which was amazing to get answers right away. Thanks for the help to get me further set up my Hemp Retail store, Green Emerald LLC, in Pennsylvania!

Truly Traditionals

Oct 23, 2024  on Shopify

Bagsouq

Oct 22, 2024  on Shopify

Its a great app and i recommend this to everyone and also great customer support

Rincón de Cuidados

Oct 21, 2024  on Shopify

Muy buena aplicación y soporte muy atento y rápido para resolver cualquier duda/problema.

Houseofaanchaljc

Oct 21, 2024  on Shopify

Great App

Alolo Dreams

Oct 20, 2024  on Shopify

Muy practica, funcional y facil de implementar. Ha sido de mucha ayuda.

HomeCareMadeEasy

Oct 20, 2024  on Shopify

This app works wonders especially when you are new to introducing Cash on Delivery to your store. Various validations and automations makes you worry less. Also special mention of the support team who are just a minute away from resolving your concern. They understand us. Thank you Releasit team.

الأساس

Oct 20, 2024  on Shopify

Great experience, better than expected customer service, quick response and professional performance.

oKoLoMoNo

Oct 19, 2024  on Shopify

Good service. And most importantly excellent support service. I recommend.

Tedemel Store

Oct 19, 2024  on Shopify

Melhor app

Arte Provenzale

Oct 17, 2024  on Shopify

Devo ancora testare la funzionalità dell'app ma sembra promettere bene. Il supporto tecnico è stato rapido ed efficientissimo,

Viron.it

Oct 16, 2024  on Shopify

App facile da configurare e intuitiva soprattutto per i clienti. L'ho sempre installata su ogni mio store e l'assistenza sempre disponibile e pronta ad aiutarti. La consiglio vivamente.

Armando Poggi

Oct 16, 2024  on Shopify

Antonio from Releasit helped me in figuring out how to solve some problems. Thank you.

variedades la 19

Oct 15, 2024  on Shopify

esta aplicación es muy útil, me permite generar las ventas en mi sitio web con los pagos contra entrega que tienen un costo adicional del envió, anterior mente no lo podía realizar, esta super útil. la recomiendo

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