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Customer reviews: Releasit Cash on Delivery COD

Develop by Releasit
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Reviews (575)

Overall rating
4.9

What Merchants Think

The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.

Key Strengths

  • Exceptional customer service, praised for quick and effective support.
  • Seamless integration with Shopify, providing a smooth user experience.
  • Easy setup and clear instructions make it accessible to non-technical users.
  • Ability to add COD fees and integration options enhances sales flexibility.
  • Comprehensive customization options, allowing for tailored setups.

Common Concerns

  • Some complaints regarding the app's limitations on COD fee configurations.
  • Few instances of poor customer support experiences, including unanswered queries.
  • Issues with app functionality once hitting free plan limits.

Final Thoughts

The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.

All About Eve

Nov 27, 2024  on Shopify

Works great. The support was really really helpful when we were doing the setup of the app.

NicolasForMen

Nov 25, 2024  on Shopify

Very helpful staff! A useful app with great features!

Mea Bloom

Nov 25, 2024  on Shopify

The app is extremely intuitive and easy to install and navigate. Love the fact that they have included video tutorials that are really helpful for not so tech savvy individuals. The support team is extremely professional and knowledgable. It took only a few minutes for me to get a resolution to my query. KUDOS !!

Nikol Underwear

Nov 24, 2024  on Shopify

App works well, the live support is very helpful and kind! I recommend this app.

Petkreative

Nov 22, 2024  on Shopify

Ottimo servizio

Just-Grips.cz

Nov 20, 2024  on Shopify

Great app for Cash on Delivery, great technical support, thank you.

Molton Brown Magyarország

Nov 19, 2024  on Shopify

Great app and very good customer service!

Voskove

Nov 19, 2024  on Shopify

Świetna obsługa klienta, szybki czas odpowiedzi na nurtujące pytania. Sprawne rozwiązanie problemu

Herseyben.de

Nov 19, 2024  on Shopify

Kullanımı çok kolay. Destek hızlı ve konuya hakim. Bir sorunum çözüldü. Teşekkürler,

Kalfidis

Nov 18, 2024  on Shopify

Releasit Cash on Delivery COD is an amazing app! We use it to adjust cash-on-delivery fees based on our needs, and it works exactly as promised. The customer support was exemplary. We reached out through the chat box to complete step 4 (updating the email templates), and the team was incredibly helpful and supportive until a real solution was found. Communication was prompt and efficient, and the final outcome was excellent. We highly recommend it!

Canvassi

Nov 17, 2024  on Shopify

It is very easy to use, fast setup and fast responses from the support team. Very good!

SDAFT LLP

Nov 17, 2024  on Shopify

simple and effective pls great support

Seren

Nov 15, 2024  on Shopify

Vianny was amazing with her support, Helped me setup Notification and made sure everything is setup correctly. Thanks!

Itsoap

Nov 15, 2024  on Shopify

Assistenza clienti ottima! Veloci ed efficienti

Junibag

Nov 14, 2024  on Shopify

It's a great app, enabled me to make the COD checkout process easy- and their customer care is great too!

Mk Global Store

Nov 12, 2024  on Shopify

Great service and help for your store

Zenzero&Cannella

Nov 12, 2024  on Shopify

This software works like a charm and the customer support team is the best I've ever experienced. Keep up this great job guys! Highly recommended.

Superfluid

Nov 12, 2024  on Shopify

App molto intuitiva e semplice da usare. L'assistenza poi è stata rapidissima e gentilissima a fornirmi tutte le indicazioni necessarie per attivare il pagamento in contrassegno

Armilla Band PL

Nov 11, 2024  on Shopify

Painting-Numbers

Nov 09, 2024  on Shopify

Very good app with an amazing customer service.

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