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Customer reviews: Releasit Cash on Delivery COD

Develop by Releasit

Reviews (801)

Overall rating
4.9

What Merchants Think

The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.

Key Strengths

  • Exceptional customer service, praised for quick and effective support.
  • Seamless integration with Shopify, providing a smooth user experience.
  • Easy setup and clear instructions make it accessible to non-technical users.
  • Ability to add COD fees and integration options enhances sales flexibility.
  • Comprehensive customization options, allowing for tailored setups.

Common Concerns

  • Some complaints regarding the app's limitations on COD fee configurations.
  • Few instances of poor customer support experiences, including unanswered queries.
  • Issues with app functionality once hitting free plan limits.

Final Thoughts

The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.

Raypath Shop

Jun 14, 2024  on Shopify

Wonderful app, works like a charm! Great customer support with a very quick response time 24/7.

Ixya

Jun 13, 2024  on Shopify

App super utile e servizio cliente eccellente, 10 e lode

Nupiell

Jun 12, 2024  on Shopify

Ayuda a generar una tarifa extra por manejo de COD. El área de soporte es magnifica, me llevaron paso a paso de la mano. La recomiendo ampliamente.

PERGLOU

Jun 11, 2024  on Shopify

L'assistenza clienti è eccellente a dir poco! Ho chattato all'una di mattina con un operatore gentilissimo, preparatissimo e velocissimo di nome Mario che ringrazio ancora infinitamente per avermi assistito in tempo reale! Consiglio vivamente l'applicazione anche solo per apprezzare l'impeccabile servizio clienti che mette a disposizione 24/7!

Hajek-kaktusy

Jun 11, 2024  on Shopify

Great app and support

Adorea Sneakers

May 27, 2024  on Shopify

L’app funziona benissimo ed è davvero utile per integrare i pagamenti alla consegna, ma il punto forte è l’assistenza, sempre disponibili e competenti.

Ninfasofia

May 18, 2024  on Shopify

Veloci bravi e puntuali

Sublime Shop

May 03, 2024  on Shopify

App super consigliata! funziona alla perfezione

Holy Hemp

Apr 25, 2024  on Shopify

Schneller Support, funktioniert alles einwandfrei.

Canata.ro

Apr 24, 2024  on Shopify

Must have app if you need to send the orders with COD.

Pretty Fingers

Apr 22, 2024  on Shopify

Una garanzia, assistenza 24/7 sempre disponibile e gentile

G-start

Apr 17, 2024  on Shopify

The Roots

Apr 17, 2024  on Shopify

Amazing app. Amazing people. Quick service. 10/10 recommend!!!!!

Dreamin*101

Apr 17, 2024  on Shopify

Ottimo supporto al cliente. Mi hanno risposto immediatamente e aiutato nella risoluzione del mio problema!

cosesucose.it

Apr 16, 2024  on Shopify

efficientissimi.

Quivedo

Apr 11, 2024  on Shopify

Assistenza incredibilmente perfetta. Ho risolto in pochi minuti dei elementi che servivano per migliorare l'esperienza d'acquisto. Spiegazioni e documentazione molto complete. Da consigliare.

Mobiliyo

Apr 09, 2024  on Shopify

Very helpful app.

Malonupirkti

Apr 09, 2024  on Shopify

+++

Maso Boutique

Apr 07, 2024  on Shopify

Assistenza veloce, perfetta e competente! Numeri uno!!

Dream negozio abbigliamento

Apr 07, 2024  on Shopify

L'app è tecnicamente fatta benissimo, ma quello che mi ha colpito di più è l'assistenza cliente che fa veramente la differenza. Gentili, veloci e professionali. Consiglio quest'app a tutti che hanno bisogno di offrire l'opzione di contrassegno.

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