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Customer reviews: Releasit Cash on Delivery COD

Develop by Releasit

Reviews (575)

Overall rating
4.9

What Merchants Think

The "Releasit Cash on Delivery COD" app has generally received positive feedback from merchants using it on their e-commerce platforms. The app is praised for its seamless integration, functionality, and particularly its outstanding customer support. Users appreciate how it resolves Shopify's limitations regarding COD options and enhances the checkout experience with ease and efficiency. However, there are a few criticisms regarding specific functionalities and customer service responses.

Key Strengths

  • Exceptional customer service, praised for quick and effective support.
  • Seamless integration with Shopify, providing a smooth user experience.
  • Easy setup and clear instructions make it accessible to non-technical users.
  • Ability to add COD fees and integration options enhances sales flexibility.
  • Comprehensive customization options, allowing for tailored setups.

Common Concerns

  • Some complaints regarding the app's limitations on COD fee configurations.
  • Few instances of poor customer support experiences, including unanswered queries.
  • Issues with app functionality once hitting free plan limits.

Final Thoughts

The "Releasit Cash on Delivery COD" app is largely well-received among merchants for its robust features and particularly for its highly responsive customer support. It effectively addresses the need for handling COD payments in Shopify, offering ease of use and significant operational improvements. While there are minor concerns regarding its functionality limits and occasional support issues, the overall positive reception speaks volumes about its utility and value for businesses seeking COD solutions.

iFan.RO

Jul 22, 2024  on Shopify

The application does exactly what it should, and the support is extraordinary. I recommend!

Avozo

Jul 22, 2024  on Shopify

I recently had the pleasure of using COD Form for my e-commerce business, and I must say, their service has been nothing short of spectacular. From the moment I started using their app, I was impressed by how seamless and user-friendly it was. Navigating through the various features and functionalities was a breeze, making my tasks much more efficient and enjoyable. A special shoutout goes to Dzenan from their customer support team. He was incredibly kind and went above and beyond to assist me, even when he didn't have to. His dedication to helping customers truly stands out and reflects the high standards of service that Releasit upholds. Releasit team has consistently provided top-notch support, ensuring that any issues or queries are resolved promptly and effectively. It's rare to find a company that combines excellent technology with outstanding customer care, but Releasit does it flawlessly. I highly recommend this app to anyone looking for a reliable and efficient solution for their business needs. Their commitment to customer satisfaction is evident in every interaction, and I couldn't be happier with the service I've received. Keep up the great work, Releasit Team!

Caredevil Store

Jul 21, 2024  on Shopify

That is the best support ever. I was stuck setting up the app at 1 AM and the support replied in under 5 minutes and solved the problem in a record 10 minutes—special thanks to Luis.

Pitsy Ricky

Jul 21, 2024  on Shopify

Five stars review for 2 hours of excellent guidance. Immediate and patient support step by step!

YAMARI

Jul 21, 2024  on Shopify

Le App di questa Societá sono fenomenali, funzionano alla perfezione e aumentano CR in maniera davvero sensibile, inoltre il loro Customer Service é velocissimo e per aualsiasi cosa sono sempre disponibili, vorrei che tutti gli sviluppatori fossero cosí Consigliatissima

PixadoArt

Jul 21, 2024  on Shopify

Customer support is great, patience and very helpful.

Bing

Jul 21, 2024  on Shopify

gioboutiqueweb

Jul 19, 2024  on Shopify

Si integra perfettamente con il check out del tema ed è molto funzionale e semplice da utilizzare. Inoltre il servizio clienti è pronto a risolvere qualsiasi problema tramite la loro chat.

RabeaDirect

Jul 18, 2024  on Shopify

its very good, Khushbu and Nisha help a lot

YUMMA

Jul 18, 2024  on Shopify

Jednoduchá aplikace, velmi dobře popsaný postup nastavení. Zatím jsem spokojená, rychlá podpora, zákaznický servis.

CHICO SHOP

Jul 18, 2024  on Shopify

Supporto velocissimo e molto gentile. L'app funziona bene ed è ricca di funzionalità molto utili anche con il piano free.

Safety Tech

Jul 17, 2024  on Shopify

Excelente servicio al cliente !

DizzyLand

Jul 17, 2024  on Shopify

Amazing customer support, they did more, than they needed and for free? Helped me complete it because I was lost. Amazing!! Highly recommend. Admin Kerim helped me a lot. Love you Kerim<3

Maher Deal,s

Jul 17, 2024  on Shopify

Manifatture Cotoniere 1946

Jul 16, 2024  on Shopify

It works very well and I am fully satisfied! I was able to solve the problem with COD (adding extra commissions). The customer support is amazing, fast and efficient and professional. Congratulations!

Blynt Concepts

Jul 16, 2024  on Shopify

Quick support response. straight to the point, In no time they help you solve everything needed. very effective and professional

My Store

Jul 15, 2024  on Shopify

Mario was the staff that helped me a lot on the chatline. He was very helpful and knowledgable.

Laroca.cz

Jul 14, 2024  on Shopify

Perfect support!!!!!

SHEENS

Jul 14, 2024  on Shopify

amazing support

Cultwear.eu

Jul 14, 2024  on Shopify

Doporučuji tuto appku na dobírku, nastavení proběhlo hladce, customer service je super, těším se na příval nových objednávek s dobírkou, děkuji

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