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CaseKit ‑Order support replies logo

CaseKit ‑Order support replies

Develop by Casekit

$19

/ Month
Free plan available

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About CaseKit ‑Order support replies

Launched Oct 02, 2026

Categories

Support - Other

Built by Casekit

Address

hsaine, Sala al jadida, sala al jadida, 11100, MA

Website Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Answer support questions with the real order in front of you. CaseKit finds it and writes the reply.

CaseKit answers customer order questions from your Shopify admin. Give it an order number or the customer's email and paste what they wrote; it finds the order, reads the real fulfilment and tracking state from your store, picks the reply that matches, and writes it in the customer's language. Copy it into any inbox. An optional Chrome extension does the same automatically inside Gmail. You review every reply before it sends, and CaseKit never changes an order.

CaseKit answers customer order questions from your Shopify admin. Give it an order number or the customer's email and paste what they wrote; it finds the order, reads the real fulfilment and tracking state from your store, picks the reply that matches, and writes it in the customer's language. Copy it into any inbox. An optional Chrome extension does the same automatically inside Gmail. You review every reply before it sends, and CaseKit never changes an order. more
  • Finds the order from an order number or the customer's email address
  • Picks the reply that matches the order's real fulfilment and tracking state
  • Replies in English, French, Spanish, German or Italian, automatically
  • Draft replies in Shopify admin, or use the optional Gmail extension
  • Drafts replies using order facts, tracking and your store policy

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