What Merchants Think

The overall feedback from merchants using "Carts Guru" is positive, with users appreciating the app's effectiveness in enhancing sales through SMS marketing and cart recovery strategies, despite some concerns regarding pricing and billing. Its customer service is frequently noted for being prompt and supportive.

Key Strengths

• Effective SMS marketing and retargeting capabilities
• Excellent customer service available anytime
• Easy to set up and use, even during busy seasons
• Supports multiple channels: SMS, email, and Facebook Messenger
• Positive impact on sales and conversion rates

Common Concerns

• Concerns about high pricing and old billing models
• Issues with outdated plans and unauthorized updates
• Misleading attribution model compared to other analytics tools

Final Thoughts

"Carts Guru" is a powerful tool for recovering abandoned carts and executing effective SMS marketing strategies. It receives commendation for its simplicity and excellent customer support. However, potential users should be mindful of its pricing and carefully review billing and attribution models to ensure they align with their business needs.