Carts Guru

Develop by Shopify

Free plan available

Marketing automation for SMS marketing, email, FBM retargeting

Pre-built templates

Automated discounts

Automated workflows

Cart abandonment reduction

Loyalty building

Multichannel communication

Customer reactivation

Visitor opt-in capture

Segmentation criteria

About Carts Guru

Launched Jul 06, 2017

Built by Shopify

Address

29 Townsend Ave, Braintree, MA, 02184, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Boost sales with our automated multichannel marketing solution to enhance customer journeys.

Create tailored multichannel marketing workflows that automatically react to consumer behavior: -Engage with your customers by communicating effectively across multiple channels (email, SMS, funnels) -Reduce cart abandonment and reactivate prior customers Grow your contact database by capturing visitor opt-in via our configurable funnels and widgets -Build loyalty with your existing customer base and turn them into repeat customers Increase your conversions and sustainably boost your revenue.

Native on-site and offline multichannel capabilities: email, SMS, and funnels
Automated messaging workflow that adapts to customer channel interaction
More than 60 segmentation criteria based on historical customer behavior
Pre-built template and marketing campaign builders with proven ROI
Automated discount management capabilities

Pros

Allows for tailored multichannel marketing workflows that automatically react to consumer behavior
Enables effective communication across email, SMS, and funnels
Helps reduce cart abandonment and reactivates prior customers
Aids in growing contact databases by capturing visitor opt-in via configurable funnels and widgets
Builds loyalty with existing customers and turns them into repeat customers
Boosts conversions and revenue sustainably
Offers native on-site and offline multichannel capabilities including email, SMS, and funnels
Features automated messaging workflows that adapt to customer channel interactions
Provides more than 60 segmentation criteria based on historical customer behavior
Includes pre-built templates and marketing campaign builders with proven ROI
Automated discount management capabilities

Cons

Complexity may require a learning curve for new users
Multichannel capabilities might require integration efforts with existing systems
Customization may take time to fine-tune to specific business needs
Dependence on customer opt-in can limit initial contact database size
Initial setup can be time-consuming

Top Helpful Reviews

Paint Plot Australia

Apr 19, 2021 on Shopify

User beware. This company has purposefully left us on an outdated plan and upgraded our plan on that old system without our permission. We have ended up paying above 50c per text message recently. Because they have been charging us per email and not per SMS. They refuse to refund the money thus far. There are better alternatives such as Klaviyo sms. Which you can properly segment and create more advanced audiences on. Their attribution model is also misleading. I am not 100% sure how they calculate it but you should really compare it to your google analytics source / medium. As their in built attribution was 6x higher than Analytics last click. Beware.

Skye Sevens

May 11, 2020 on Shopify

This App is the number 1, I recommend everyone who is in search for SMS marketing. Best app ever. Customer is support one of the best. They are available anytime to help you. I'm so grateful for this app.

I Love My Pillow

May 05, 2020 on Shopify

My team loves this app. They have drastically improved our sales and conversion rate. Most importantly, they have FANTASTIC customer service - they respond promptly and effectively. I would most definitely recommend Carts Guru!

Woodstone

Feb 09, 2020 on Shopify

a bit expensive in compare to similar sms apps out there. even tough expensive , sms works well.....

J F M

Jul 22, 2019 on Shopify

I am very pleased, working well, easy to set up and easy to use and perfect help desk. Thank you, I will keep using

Malumali

Jun 17, 2019 on Shopify

Best app for SMS retargeting, abandoned cart and campaigns. No issues at all with the app! Best app for retargeting!

Waiākea Hawaiian Volcanic Water | Store

Jun 06, 2019 on Shopify

Great app for recovering abandoned carts. You can use email, SMS, and Facebook messenger. My only criticism was the cost of the old program ($49 pus 3.5% of sales), but with their new program that should go down significantly.

Brave & Bearded

May 21, 2019 on Shopify

Easy to install, still waiting on conversion but pretty positive with this one ! this was a recommendation

Happy Wax

Nov 09, 2018 on Shopify

Excellent! We were completely swamped during the Holiday season and wanted to upgrade our cart abandonment strategy but were a small company and did not have time to do all of the things we wanted. Carts guru met with us for 15 mins, listened to our strategy, and did all of the leg work themselves. We have tried a lot of cart abandonment tools on our Shopify website, for email - and especially text - this is a must have to increase revenue!

Elite Athletic Gear

Sep 17, 2018 on Shopify

The SMS feature has helped recover a fair amount of abandoned carts. Nice feature to our shop. Thanks.

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