CartConvert

Name: CartConvert Introduction Video
Uploaded: 2024-04-06T19:36:04Z
Duration: 1 min 33 s
Description: Live human messaging enabled to re-engage abandoned carts

CartConvert

Develop by Shopify

$49

/ Month

Free plan available 14 Days Free Trial

Live human messaging enabled to re-engage abandoned carts

Live sms

Re-engage carts

Answer questions

P2p messaging

About CartConvert

Launched Nov 27, 2023

Built by Shopify

Address

Missoula, MT, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Recover abandoned carts and boost your sales through personalized SMS follow-ups

Transform anonymous shoppers into VIP customers while growing your SMS list. Our live agents will reach out to these shoppers via SMS, helping them make informed purchases. This service integrates seamlessly with your existing SMS setup, allowing you to reach more anonymous users. It's like adding a dedicated sales team member, with our agents representing your brand and enhancing customer engagement.

We text shoppers who abandon carts, offering support and incentives to complete.
We provide real-time data on abandoned and converted carts.
We match your brand voice and provide accurate info to the shoppers.

Pros

Live human agents provide personalized interaction with customers
Effective in re-engaging abandoned shopping carts by addressing customer concerns
Allows for quick communication through SMS to answer common questions like shipping and discounts
Agents work as an extension of the retail team, potentially reducing workload for in-house staff

Cons

Reliance on live agents might incur higher operational costs
The effectiveness is dependent on the responsiveness and quality of the live agents
Potential privacy concerns as shoppers receive personal text messages
Limited to addressing only common concerns; complex queries may still require additional support

Top Helpful Reviews

DEXA SCAN NEAR ME

Aug 12, 2025 on Shopify

We have only been using Owen and his team for a month and are blown away by the results. Very excited to continue working with him to convert abandoned carts!

VintageCB750

Jun 10, 2025 on Shopify

Great app, they have recovered several thousand dollars of sales that otherwise would have been lost. Highly recommended and Owen is amazing to work with!