Customer reviews: Cart2Cart Store Migration App

<h3>What Merchants Think</h3> <p>The Cart2Cart Store Migration App receives mixed feedback from users. While some customers find the app efficient and invaluable for migrating store data across platforms, others express dissatisfaction with certain aspects of the service, highlighting shortcomings in customer support and technical execution. The app is appreciated by those who experienced successful migrations with ease, whereas those who faced issues reported frustrations primarily with incomplete migrations and communication delays.</p> <h3>Key Strengths</h3> <ul> <li>Facilitates smooth and seamless migrations, especially from platforms like WooCommerce, Volusion, and BigCommerce to Shopify.</li> <li>User-friendly interface, praised for its ease of navigation even for non-technical users.</li> <li>Capable of transferring various data types effectively, including products, categories, and customer records.</li> <li>High-quality customer service reported by some users, with commendable support and communication.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Reports of incomplete data transfers leaving out essential elements like tags and categories.</li> <li>Delays in technical support response leading to prolonged migration processes.</li> <li>Issues with email notifications causing inconvenience to users during data transfer.</li> <li>Negative feedback about aggressive marketing and communication post-service use, creating an unprofessional experience for some users.</li> <li>Concerns about value for money, with some users feeling the service was overpriced and not worth the investment.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the Cart2Cart Store Migration App serves as a robust solution for merchants looking to migrate online stores across various e-commerce platforms. The app's efficiency is underscored by successful migrations; however, improvements in technical support and communication would enhance user experience. Despite mixed reviews, many users find it a valuable tool, especially lauding its straightforward setup and comprehensive transfer capabilities.</p>

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Reviews (250)

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What Merchants Think

The Cart2Cart Store Migration App receives mixed feedback from users. While some customers find the app efficient and invaluable for migrating store data across platforms, others express dissatisfaction with certain aspects of the service, highlighting shortcomings in customer support and technical execution. The app is appreciated by those who experienced successful migrations with ease, whereas those who faced issues reported frustrations primarily with incomplete migrations and communication delays.

Key Strengths

Facilitates smooth and seamless migrations, especially from platforms like WooCommerce, Volusion, and BigCommerce to Shopify.
User-friendly interface, praised for its ease of navigation even for non-technical users.
Capable of transferring various data types effectively, including products, categories, and customer records.
High-quality customer service reported by some users, with commendable support and communication.

Common Concerns

Reports of incomplete data transfers leaving out essential elements like tags and categories.
Delays in technical support response leading to prolonged migration processes.
Issues with email notifications causing inconvenience to users during data transfer.
Negative feedback about aggressive marketing and communication post-service use, creating an unprofessional experience for some users.
Concerns about value for money, with some users feeling the service was overpriced and not worth the investment.

Final Thoughts

Overall, the Cart2Cart Store Migration App serves as a robust solution for merchants looking to migrate online stores across various e-commerce platforms. The app's efficiency is underscored by successful migrations; however, improvements in technical support and communication would enhance user experience. Despite mixed reviews, many users find it a valuable tool, especially lauding its straightforward setup and comprehensive transfer capabilities.

Koroi Ostafi

Oct 24, 2024 on Shopify

Their customer service and communication is outstanding.

Mokan Drom

Oct 24, 2024 on Shopify

Customer service has been wonderful whenever I've needed help.

Paraya Zeanne

Oct 13, 2024 on Shopify

We are ready for any help they need from our side, and requested they call anytime. Sales support is quick ...

Katherine Vaughan

Oct 09, 2024 on Shopify

Our migration went smoothly from Volusion to Shopify. I switched from Woo, and the app flawlessly transferred all my products, categories, and customer information. It's a must-have tool for seamless transitions. Thanks for the help!

Faustino Boehm

Sep 29, 2024 on Shopify

Our migration went smoothly from Volusion to Shopify

Eusebio Balistreri

Sep 29, 2024 on Shopify

Sleim Ilorry

Sep 26, 2024 on Shopify

Our migration went smoothly from Volusion to Shopify. The functionality with logging in and managing account isn't so straightforward but overall the migrations are done easily.

Tyqua Nenveri

Sep 07, 2024 on Shopify

Cart2Cart is a game-changer for Shopify migrations. Sales support is quick ...

Beny Askhosi

Sep 06, 2024 on Shopify

verry good

Ldosb Erlyn

Sep 03, 2024 on Shopify

Setting up the migration process is relatively painless.si nous somme ici c'est pour avoir quelque chose ,

Wood Working Shop

Jul 08, 2024 on Shopify

The app boasts a straightforward design, making it easy to navigate even for non-technical users. Setting up the migration process is relatively painless.

My Store

Jul 08, 2024 on Shopify

Cart2Cart is a game-changer for Shopify migrations. I switched from Woo, and the app flawlessly transferred all my products, categories, and customer information. It's a must-have tool for seamless transitions. Thanks for the help!

Wunderliq Tech

Sep 05, 2023 on Shopify

Switching from open cart to Shopify was made stress free with cart2cart. Their accuracy in migrating my product data is impressive.

Les Trésors de Stella

Aug 31, 2023 on Shopify

Cart2cart’s migration tool was incredibly user-friendly. I had my Magento store transferred to Shopify within hours without any hiccups

BTG Auburn

Apr 24, 2023 on Shopify

Amazing experience! Was skeptical at first for use on a complex Shopify to Wordpress migration boasting more than 10K products and 20K images. Any and all concerns were quickly forgotten. We migrated images, orders, customers, products, pages, posts, discounts, categories, and tags flawlessly. What minor issues I did encounter were addressed in hours by the fantastic support team. Upsell recomendations were valuable and context relavent. Would not have been aware of or purchased without critical feedback from the sales staff. HIGHLY recommended!

Blue Ridge Overland Gear

May 16, 2019 on Shopify

We chose to have Cart2Cart do the migration for us from our old e-commerce platform to our new Shopify store and they handled all the heavy lifting using this app. They did a great job staying in communication and ultimately we could not have done the migration in the timeline we needed without their help.

Gb72

May 14, 2018 on Shopify

Olek and the team were so helpful during our transition. We experienced great communication and very knowledgeable service. Thank you for providing us with the perfect app for migrating platforms!

Maplelea Store

Feb 01, 2018 on Shopify

Support was always available (migration from Magento) and they were very helpful with the whole process. Would recommend.

Metron Bios

Mar 02, 2016 on Shopify

This was one of the smartest decisions I have made in a LONG time. I was fleeing BigCommerce (like most small to mid-sized sellers are when BigCommerce inexplicably decided to triple their prices.) I am still in the process of finishing the site, but it brought over 100+ items, images, copy, and thousands of customer records successfully. The only PITA is it also triggered an email to me for each old order as it built the customer records. So I literally got thousands of emails. :-) Look for a way to turn this off before you do your migration. Note that the store linked to this review is not the store we migrated, but apparently I was signed in to one of our other Shopify accounts when I left this review. Oh well. I had 100 items plus thousands of orders to migrate from BigCommerce to Shopify. I was going to hire a Virtual Assistant to rebuild it. I found Cart2Cart in a Google search, and decided to give it a try. Literally the best money I have spent lately. With upgrades, I was in for less than $200 after searching in vain for a promo code and not finding one. The setup for the migration took less than 5 minutes (and I am somewhat computer illiterate). I did the test migration, it looked perfect, and I then paid for and did the full migration. It worked perfectly. Actually, even better than I thought as it also brought over imbedded videos (I didn't realize it would bring over youtube videos, etc...) I had to manually bring over some of the other non-product centric pages, but 99% of what I was about to pay someone 40 hours to do was done in a few minutes worth of my time (plus a couple of hours of migration digitally that Cart2Cart did. I am not affiliated with the company in any way, nor was I compensated in any way to leave them a review. In fact, the opposite is true. I paid for their services, and got exactly what they promised I would get (and in my opinion, maybe a bit more). I have already recommended them to a circle of entrepreneurs I travel in. Worth every dollar I paid them. I also bought the link upgrade (to model the same SEO links/urls) and that worked perfectly. Great SAAS product. Thanks again, Cart2Cart. I hope I don't need you in the future, but if I do I would not hesitate to buy your service again.