Shopify Cancellation reasons apps 2025

Subscription Plus

$199 / Month

7.9

220 Reviews

Revolutionize subscriptions and earn recurring revenue. Show more

Subscription Plus is a comprehensive app designed to optimize your store's subscription management system by providing valuable insights into subscriber retention and enabling seamless subscription models. With varied shipping profiles and accelerated checkouts through supported payment gateways, the app ensures a smooth and efficient user experience. Insights into cancellation reasons help you understand and address subscriber concerns effectively. The integration with Shopify Collabs allows for flexible application of discounts or commissions, either on the initial order or a set number of orders within a subscription series. Subscription Plus also offers versatile features like creating flexible subscriptions for products in a specific collection and managing all subscriber email notifications from the admin panel. Easily manage your subscriptions with tools to select and delete bulk subscription, product, and shipping profiles. Additionally, the app empowers subscribers by allowing them to update their information post-order, and it offers the ability to sell membership subscriptions and create free benefit orders per delivery date.

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Unique insights retention

Seamless subscription models

Varied shipping profiles

Accelerated checkouts support

Cancellation insights

Shopify collabs integration

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Magic Order Cancellation

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Automated and One-click order refund & cancellation form Show more

Magic Order Cancellation is a user-friendly app designed to streamline the process of order cancellations and refunds for both businesses and their customers. With just a few clicks, customers can easily request a cancellation, while businesses have the flexibility to automatically or manually approve these requests. The app offers options for full or partial refunds and can even automatically restock cancelled items, reducing overhead and maximizing efficiency. A built-in order search feature simplifies finding specific orders, while in-app manual cancellation provides added control. Magic Order Cancellation also integrates seamlessly with order status pages, allowing customers to view and manage their cancellations directly. Customizable form text enables businesses to personalize the cancellation experience, including language and emoji preferences.

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Order status page

Automated refunds

One-click cancellations

Manual cancellation

Order search

Partial refunds

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Fondue CashBack Promotions

$159 / Month

7.5

36 Reviews

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Reduce Discounts. Convert More. Increase Revenue. Show more

Fondue CashBack Promotions is a versatile app designed to enhance the shopping experience by offering post-purchase incentives instead of traditional pre-purchase discounts such as coupon codes. Shoppers can see their CashBack eligibility throughout their purchase journey, allowing them to redeem it afterward through methods like gift cards and cash, with more options on the horizon. This approach moves away from the one-size-fits-all discounting model that often sacrifices profit for higher revenue. It aims to foster customer loyalty by providing bonus values on gift cards and tailored discounts to convert hesitant shoppers while recapturing revenue from those who don't redeem their cashback. The app seamlessly integrates with various platforms where coupons are typically used, such as advertisements, on-site popups, emails, SMS, and influencer collaborations. Businesses can create customized promotions, manage them via campaigns, triggers, and rules, and even segment customers using URL-based CashBack options in A/B testing tools.

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Segment customers

Cashback eligibility

Post-purchase redemption

Custom incentives

Bonus gift cards

Manual cashback creation

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Profit‑Pilot Upsell, CrossSell

$5.99-$34.99 / Month

9.1

2 Reviews

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Boost sales with AI upsells and cross-sells for Shopify stores. Show more

Profit-Pilot Upsell, CrossSell is an innovative Shopify app designed to boost your sales through AI-powered upsell and cross-sell widgets. It features smart product recommendations complemented by AI-generated “Reasons to buy,” which help motivate customers to make larger purchases. The app is effortless to set up, requiring just a simple one-click installation, making it easy for any merchant to enhance their store without complex configurations. Profit-Pilot allows you to seamlessly add personalized offers to both product pages and the cart drawer. Its comprehensive functionality includes a shipping progress bar that informs customers how much more they need to spend to qualify for free shipping or discounts, as well as built-in analytics for tracking performance. The app is fully localized and optimized for mobile devices, ensuring a smooth user experience on any theme design. Tailored specifically for Shopify merchants, Profit-Pilot offers smarter upsells and cross-sells that virtually sell themselves.

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Mobile-friendly design

Personalized recommendations

Built-in analytics

One-click setup

Shipping progress bar

Ai-powered upsells

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Codify ‑ Order Cancel

6.7

47 Reviews

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Simplify the process of order cancellation for users. Show more

Codify ‑ Order Cancel is an intuitive app designed to simplify the order management process by allowing customers to cancel unfulfilled orders with ease. With just a few clicks, users can cancel or reorder their purchases directly from the order status, account, or order page, eliminating the need to contact customer support. This user-friendly feature not only enhances the shopping experience by saving customers time but also reduces the workload for retailers. The app further streamlines operations by offering the option to automatically restock items post-cancellation. Users can also tailor the cancellation text to fit their brand's voice and easily set a time frame within which cancellations are permissible. Codify ‑ Order Cancel empowers businesses to provide a seamless and efficient service, improving customer satisfaction and operational efficiency.

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Self-service cancellation

Reorder functionality

Order status integration

Automatic item restocking

Time-limited cancellations

Customizable text options

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Returnify

$19-$49 / Month

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Simple Returns and Exchange Management Show more

Returnify is a comprehensive return and exchange management app designed to streamline the process for both customers and merchants. Customers can conveniently initiate cancellations, returns, or exchanges for their purchased items from within the app, ensuring a smooth and hassle-free experience. On the merchant side, Returnify provides tools to approve or reject customer requests efficiently, offering flexibility and control over the return and exchange process. Merchants can also assign special statuses to each request, which helps in categorizing and prioritizing workflows effectively. The app facilitates the management of shipping labels, ensuring that returns and exchanges are processed swiftly and accurately. With Returnify, both customers and merchants can navigate the complexities of returns and exchanges effortlessly, enhancing satisfaction and operational efficiency.

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Request cancellation

Approve/reject requests

Add special status

Manage shipping labels

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WF ‑ Order Cancellation

$4.99 / Month

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Let customers cancel orders easily Show more

WF ‑ Order Cancellation is a Shopify app designed to streamline the order cancellation process, enhancing the overall customer experience. This app empowers customers with the ability to self-cancel their orders directly from the Thank You page or their account's Order Status page, eliminating the need for merchant intervention. Users can customize various texts and appearances throughout the app, ensuring seamless integration with their store's existing design themes. Merchants benefit from flexible cancellation policies, including configurable cutoff times and settings for subscription orders, providing greater control over the app's functionality. Moreover, the app allows for the collection of cancellation reasons, offering both predefined template options and customizable ones to suit specific business needs. The seamless automation of refunds and restocking processes further ensures that the app not only meets customer expectations but also eases the operational burden on merchants.

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Seamless integration

Customizable ui

Automated process

Flexible policies

Reason collection

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Optima Tiktok Shop Connector

7.3

14 Reviews

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Real-Time TikTok Shop Sync for Listings, Orders & Cancellation Show more

Optima TikTok Shop Connector is an intuitive application designed to streamline the management of your Shopify and TikTok stores. It offers effortless real-time synchronization of orders and inventory across multiple locations, ensuring that your operations are always smooth and efficient. The app helps prevent order cancellations by keeping your products, images, SKUs, barcodes, prices, categories, and variants consistently updated. With ready-to-use templates for various product categories, it simplifies the listing process on TikTok Shop. Additionally, Optima provides instant inventory synchronization between Shopify and TikTok Shop, significantly saving time and minimizing the risk of manual errors. Whether you're a seasoned e-commerce entrepreneur or new to online selling, Optima TikTok Shop Connector ensures a seamless and productive experience.

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Inventory management

Order synchronization

Real-time syncing

Template creation

Error reduction

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Nerissa

$30-$150 / Month

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Real-time order cancellation alerts Show more

Nerissa is an essential tool for merchants who aim to handle order cancellations with utmost efficiency. Designed to provide real-time notifications, the app ensures that you can promptly address any issues, thereby maintaining high levels of customer satisfaction. It streamlines order management processes, guaranteeing that no cancellation goes unnoticed. With Nerissa, you can swiftly adapt to changes, minimizing potential revenue loss and enhancing your store's operational effectiveness. Stay informed and gain control with instantaneous updates that keep you on top of every situation. The app seamlessly integrates with your existing store systems, offering a smooth and uninterrupted workflow. Real-time updates from Nerissa are your safeguard against revenue leaks, supporting a well-organized and profitable business environment.

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Seamless integration

Real-time notifications

Instant updates

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SMS Automated Notifications: Abandoned Cart, Order Info, Tracking

$9.99 / Month

(3/5)

2 Reviews

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Automated SMS alerts for cart recovery, order updates, and tracking. Show more

The SMS Automated Notifications app offers a seamless solution for businesses looking to enhance communication with their customers through SMS notifications. With a user-friendly setup and configuration interface, the app allows users to have full control over selecting specific SMS sending scenarios to suit their business needs. Each subscription provides 30 free messages monthly, with the option for in-app purchases of additional SMS packs. The application covers essential notification scenarios including abandoned cart recovery, which can boost revenue by approximately 12%. It also addresses the issue of cash on delivery order failures by sending confirmation SMS to increase success rates. Customers are kept informed with order tracking information once their orders are shipped, enhancing overall customer experience. Additionally, SMS notifications for paid order confirmations and cancellations ensure customers are always updated, fostering trust and encouraging repeat business.

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Order status updates

Automated sms alerts

Order cancellation notifications

Cart recovery notifications

Order tracking details

Payment confirmation alerts

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CP: Order Editing & Cancel

$49-$349 / Month

9.1

11 Reviews

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Empower customers to self-edit orders, reducing support and boosting sales. Show more

CP: Order Editing & Cancel is a powerful tool designed to streamline your order management process by empowering customers to make real-time changes to their orders. With this app, customers can easily edit shipping addresses, adjust quantities, swap or add products, and even cancel orders before they are shipped. This self-service approach significantly reduces the volume of support tickets, enabling your team to focus on more critical tasks. By offering an enhanced customer experience akin to major e-commerce platforms like Amazon, you can increase Average Order Value (AOV) while reducing costs. The app also provides upsell opportunities through AI-driven recommendations and post-purchase options. Additionally, it supports full integration with your 3PL/WMS systems, and automates refunds with flexible options like store credits or direct returns. This translates to improved customer satisfaction, reduced support needs, and a more efficient operational workflow.

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Post-purchase upsells

Generate invoices

Order cancellations

Automate refunds

Product swaps

Self-edit orders

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Shopify Cancellation reasons apps

Related Categories

Price

Based on reviews

Showing 1 to 11 of 1 Apps

Subscription Plus

Magic Order Cancellation

Fondue CashBack Promotions

Profit‑Pilot Upsell, CrossSell

Codify ‑ Order Cancel

Returnify

WF ‑ Order Cancellation

Optima Tiktok Shop Connector

Nerissa

SMS Automated Notifications: Abandoned Cart, Order Info, Tracking

CP: Order Editing & Cancel