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Customer reviews: Whatsapp Marketing & Support

Develop by BusinessOnBot

Reviews (84)

Overall rating
5

What Merchants Think

Overall, merchants find "Whatsapp Marketing & Support" to be a valuable and user-friendly tool for improving customer engagement and scaling business operations. With its intuitive interface and seamless integration with multiple platforms, the app is praised for facilitating effective communication and automation. The customer support team, particularly individuals like Amitesh, Tejashree, and Aryan, receive significant acclaim for their dedication and proactive assistance, which enhances the user experience.

Key Strengths

  • Easy setup and intuitive use, making campaign management effortless.
  • AI-powered chatbot and automation tools that streamline customer interactions and save time.
  • Seamless integration with e-commerce platforms and CRM tools, enhancing sales and engagement.
  • Responsive and helpful customer support, with particular appreciation for team members who offer timely assistance and strategic insights.
  • Effective in addressing challenges like high customer acquisition costs and improving retention.

Common Concerns

  • Need for continuous support, especially while new users acclimate to the app's features.
  • Desire for updates and improvements, such as the anticipated rollout of a mobile app.

Final Thoughts

"Whatsapp Marketing & Support" is praised as a robust solution for businesses looking to enhance customer relationships through streamlined communication and automation. Its responsive support team and impactful features make it a highly recommended choice for businesses aiming to improve efficiency and achieve significant growth.

Ratan Jaipur

Jan 16, 2025  on Shopify

BOB Services has been a value-for-money solution for our business, helping us manage customer engagement across WhatsApp, Email, and Instagram seamlessly. Their AI-powered chatbot and omnichannel support have made it easy to connect with our customers, automate conversations, and improve retention. A special mention to Vaishnavi, whose good support has been truly commendable. She has guided us at every step, ensuring we make the most of the platform’s features.

AlchemLife

Jan 15, 2025  on Shopify

I have been using BusinessOnBot for over a year now, primarily due to the exceptional service provided by our key account manager, Amitesh Girotiya. His commitment to customer satisfaction and his ability to handle requests efficiently is second to none. Amitesh consistently delivers timely updates and is incredibly responsive, making him stand out in a competitive market. He is available even on his days off and holidays, ensuring that any issues are swiftly resolved—often within 15 minutes! Amitesh's proactive approach not only aids in customer retention but also enhances our overall customer acquisition strategy. His expertise and dedication are key reasons why we continue to use BusinessOnBot over other WhatsApp platforms. If you are looking for a reliable and effective communication solution that prioritizes customer needs and business growth, Amitesh at BusinessOnBot is your go-to professional. His exceptional service makes BusinessOnBot a highly recommendable choice for any business looking to improve their client engagement and operational efficiency.

Origins Nutra

Jan 15, 2025  on Shopify

Working with BOB has been nothing short of amazing! The tool is powerful and made setting up effective retention flows a seamless experience. But what stands out is their CUSTOMER SUCCESS TEAM—super professional, lightning-fast, and always ready to help. Aryan has been super helpful in this entire process. A solid 10/10 recommendation for startups looking to create detailed and impactful customer journeys!

Sacred Grove

Jan 14, 2025  on Shopify

Business on Bot, is a very useful tool for business, and provides effective way of communication with customers and audiences. there team support is active , approachable and friendly, help to tackle problems when in need If you're looking for a cost-effective solution to retain customers, this app delivers. It's ideal for customer acquisition and re-engagement campaigns. Our account manager Tejashree is always there to help with strategies and execution.

Mokobara

Jan 13, 2025  on Shopify

If you're looking for a cost-effective solution to retain customers, this app delivers. It's ideal for customer acquisition and re-engagement campaigns. Vaishnavi has been of great help in case of any requirements or issues.

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