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Customer reviews: Bundler ‑ Product Bundles

Develop by Bundler.app

Reviews (1,985)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Bundler ‑ Product Bundles" app, appreciating its ease of use and effectiveness in increasing sales and average order value (AOV). Many users commend its quick integration with Shopify and the responsive customer support that ensures any issues are promptly addressed. However, there are some criticisms regarding the user interface and occasional technical difficulties.

Key Strengths

  • Easy setup and user-friendly interface.
  • Effective in increasing sales and average order value (AOV).
  • Responsive and helpful customer support.
  • Flexible bundling options with detailed customization available.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • The user interface could be improved, particularly for visualization during bundle setup.
  • Lack of multilingual support, resulting in difficulties for non-English speakers.
  • Technical issues and bugs that require customer support intervention.
  • Absence of live chat support; email is the primary mode of communication.
  • Some design and mobile responsiveness issues.

Final Thoughts

Overall, "Bundler ‑ Product Bundles" is well-received by merchants for its ease of use and positive impact on sales. While there are some areas for improvement, particularly in user interface and multilingual capabilities, the app's effectiveness in driving sales and the strong support team make it a valuable addition for e-commerce businesses looking to enhance their product bundling strategy.

Tiny and Snail

May 03, 2024  on Shopify

Bundler has been a GREAT app for our store. I had been successfully using it for several months, and then something went funny with it, but when I reached out to support they were very good at communicating, and eventually the app started working again. Thanks for great customer service and developing this app!

WONDERCRAFT LTD

Apr 27, 2024  on Shopify

We were looking forward to using this but unfortunately became quite disappointed by the lack of customisable options; specifically with regards to layout. We hope the application receives further development.

Overcomit

Apr 27, 2024  on Shopify

The price is excellent for such a complete app, sometimes there can be some issues, but the support is really competent and will easily fix it I recommand the app 100% !

RebornRopes

Apr 26, 2024  on Shopify

Gone through 12 apps so far, this the only one thats done what i needed without a subscription. Brilliant.

Jack Spice

Apr 20, 2024  on Shopify

This app has been great for my store, JackSpices.com. Customers like to add multiple products to get a discount and to try different items.

Edibilis

Apr 16, 2024  on Shopify

A great app that does what we need it to do, and the support team are very quick to help with anything you don't understand.

Heartwood Seeds

Apr 15, 2024  on Shopify

Great app all round! Easy to use, brilliant features, and an even better group of support staff! Thank you :)

BevRock

Apr 10, 2024  on Shopify

Couldn't run my business model without it. Pretty extensive options to get your what you are looking for in most situations. I have not engaged their Customer Service much but their Support Content has gotten me where i needed to this point!

PinnaclePicks

Apr 08, 2024  on Shopify

Really well done, thorough and gives a great detailed tutorial on how to set up product bundles. Very well done!

CORTADO COFFEE ROASTERS

Apr 07, 2024  on Shopify

Very satisfied with this app. Quick and helpful responses when contacting the service team. Thanks for that

Sneaky Sweets

Apr 05, 2024  on Shopify

Brilliant customer service, I needed help trying to set up how I wanted the app to work. I emailed them on a bank holiday expecting a 2-3 day wait for a respond like most apps, however I got an email back within an hour and got the help I needed. Some of the best customer service.

UNDERWARE USA

Feb 03, 2024  on Shopify

I tried the native Shopify Bundles app first. It wasted about ten hours of my time. Their own customer service kindly recommended Bundler and I am very thankful. Amazing software! So easy. Videos pop-up in app to explain everything and are very concise. In fact, while I was working all day today, it gave me a pop-up saying that they noticed how long I was working and wondered if I needed help!!! Wow! That is right, they are actually tracking how long you spend in the app and respond if they sense you are working too long. So impressed. Everything is super clear for both the entrepreneur and the customer. Save yourself tiem and headache and start with Bundler!

Julia Clancey Luxury Resort

Jan 30, 2024  on Shopify

Excellent customer service. I find many of these apps take days to respond with many communication problems. Lots of easy to follow features.

Washtenaw County Conservation District

Jan 26, 2024  on Shopify

For a relatively low cost, this app allows various bundling & tiered pricing of products that is quite flexible and powerful, yet simple enough to configure. So far so good. I've come into some bugs, and some of the design could be improved, including mobile responsiveness. However, their customer service has been super responsive, and they've fixed bugs within a day. It seems they are actively working to improve this app, which is encouraging.

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