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Customer reviews: Bundler ‑ Product Bundles

Develop by Bundler.app

Reviews (1,985)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Bundler ‑ Product Bundles" app, appreciating its ease of use and effectiveness in increasing sales and average order value (AOV). Many users commend its quick integration with Shopify and the responsive customer support that ensures any issues are promptly addressed. However, there are some criticisms regarding the user interface and occasional technical difficulties.

Key Strengths

  • Easy setup and user-friendly interface.
  • Effective in increasing sales and average order value (AOV).
  • Responsive and helpful customer support.
  • Flexible bundling options with detailed customization available.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • The user interface could be improved, particularly for visualization during bundle setup.
  • Lack of multilingual support, resulting in difficulties for non-English speakers.
  • Technical issues and bugs that require customer support intervention.
  • Absence of live chat support; email is the primary mode of communication.
  • Some design and mobile responsiveness issues.

Final Thoughts

Overall, "Bundler ‑ Product Bundles" is well-received by merchants for its ease of use and positive impact on sales. While there are some areas for improvement, particularly in user interface and multilingual capabilities, the app's effectiveness in driving sales and the strong support team make it a valuable addition for e-commerce businesses looking to enhance their product bundling strategy.

Acid Queen Jewelry

Nov 11, 2024  on Shopify

So far so good, excited to use this app for Holiday Sales. We had an issue with the layout and reached out to customer service. They were able to do custom css to fix the issue and handled it in a timely manner. Very satisfied!

MandMcares

Nov 03, 2024  on Shopify

Zan M. Quick response and fixed the problem right away. Thank you. The app is easy to navigate and use.

ForAllNerds

Nov 01, 2024  on Shopify

The Bundler App works fantastic and gives us a simple way to drive increased sales. The logic behind the app makes sense and makes it easy for us to capture additional sales opportunities. Definitely recommend to other Shopify users!

Omni Wave

Oct 28, 2024  on Shopify

So far, so good! I just started using the app—that’s the only reason I can’t give it a 5-star rating just yet. It’s very easy to navigate. I emailed them to request the removal of their branding, and they handled it so quickly.

Integral Electrics

Oct 23, 2024  on Shopify

this app has worked very well for us. It has made it very clear to customers which accessories combine with the product they are buying and this has reduced tickets and improved customer experience.

SHOKO

Oct 16, 2024  on Shopify

Totally recommend! We needed some help with the install and the team helped us immediately. The app worked as promised!

PickleballDinkDinkSmash.com

Oct 14, 2024  on Shopify

I spent days trying Shopify Bundle app and could not get it to work like I wanted. I watched the tutorial on this app and was up in running in five minutes. I look forward to trying out different bundle styles.

World History and Mythology

Oct 13, 2024  on Shopify

This app has been great for our business. It was easy to implement into our store and has been very effective in helping us increase our AOV. I needed to contact the support for assistance with a small issue and they got back really quickly with very clear advice about how to fix our issue. Highly recommended.

LetterNecklace

Oct 06, 2024  on Shopify

Muy mala experiencia con esta aplicación, necesito ayuda para una pregunta personalizada pero no hay forma de contactar con el soporte. Y la aplicación no puede trabajar con el producto personalizado. Estoy muy decepcionado

pollyanna.is

Sep 30, 2024  on Shopify

This app have help my a lot, before I wasted so much money on agencies and training guides. The support is amazing, and the tool is super easy to use. I can always see how it's doing in the accounts and handles all the audiences, budgets, and data across all my ad channels. I wish we'd found it sooner! The support is also very helpful :)

Nikon New Zealand | My Nikon Life

Sep 26, 2024  on Shopify

Great app which we have been using for more than year now on several stores. It is quite flexible and easy to set bundles with different conditions and branding. And if you need to run free gift promotion with automated added gift on checkout you will need to combine this app and their Cart Bot. Though i look forward they find a way to combine this two apps otherwise if you have number of products which has free gift it takes time to set all rules in Bundler app and then repeat it in Cart Bot. But so fur it is the only solution we found works well, other gwp apps we try not able to pull discount/gift to checkout if cart step skipped.

everywearhoods

Sep 19, 2024  on Shopify

great s far haven't had any problems will carry on using and hope I don't run into any more problems.

Little Loves Ink

Sep 18, 2024  on Shopify

It seems to be very simple to use so far with quick integration. Very prompt reply from customer service too :)

Council Oak Supply

Sep 16, 2024  on Shopify

Very frustrating. It started charging me a monthly fee when I wasn't even using it. I started a free trial and months later found out I was paying.

SMILODOX

Sep 05, 2024  on Shopify

Bundler Product Bundles is easy to use and has helped increase our average order value by allowing us to offer bundled products with discounts. It integrates seamlessly with Shopify, and the support team is responsive and helpful. Highly recommend!

Zigleys

Sep 04, 2024  on Shopify

I like the app functionality and it works to increase both our conversions and AOV which is most important. Customer support also answers fairly quickly via email. I rated three stars because I would love if the interface was smoother and more aesthetically pleasing. And, maybe I'm spoiled but I'm used to Shopify apps that I use having a live chat for immediate assistance. Like I said, they usually answer fast via email, but live chat would be faster. I have a paid plan and I've noticed that live chat is customary with Shopify apps. However, I still recommend because it's built for Shopify, customer support has always responded and resolved my issue, and it does its most important job which is to increase our sales.

Arctic Eco-Sno

Aug 31, 2024  on Shopify

Great app support. Had a few issues with the discount code automatically applying at the checkout, however the team was quick to response and sort this out for me.

Dilmah New Zealand

Aug 27, 2024  on Shopify

Pros: - Quick responses from the Support team. - The app functions straightforwardly, no issue. - Extra support with pop-ups CTA Cons: - The bundle shows up as small grids which makes the product page quite messy, especially if you have more than 1 bundle option for the same product - The pop-up is activated when customer add to cart one or more participating products. Hence, we need to have extra support to communicate about the bundle mechanic

Panda Cozy Corner

Aug 27, 2024  on Shopify

I had a fantastic experience with the Bundler app, thanks to the excellent customer service provided by Marko. He assisted me with verifying my store and promptly removed the "Powered by Bundler" label. The entire process was completed within a day, and I was impressed by how quickly everything was handled. Marko was very professional, friendly, and responsive throughout. Great customer support and a smooth experience overall—highly recommended!

muk mat

Aug 24, 2024  on Shopify

Great experience with the app so far and the support has been first class! Their dev team were very responsive and happy to help us with a solution to accommodate our existing cart drawer app.

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