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Customer reviews: Kitenzo ‑ Full Page Bundles

Develop by Eight Apps

Reviews (366)

Overall rating
4.5

What Merchants Think

The "Kitenzo ‑ Full Page Bundles" app generally receives positive feedback from merchants, particularly praising its ease of use, functionality, and exceptional customer service. While users frequently appreciate the app's capabilities and the support team's responsiveness in resolving issues, some have encountered technical difficulties that marred their experience.

Key Strengths

  • Intuitive and user-friendly interface
  • Wide range of customization options
  • Exceptional customer service, often praised for prompt responses and helpfulness
  • Versatile functionalities that cater to diverse business needs
  • Effective onboarding and support in resolving theme-related issues

Common Concerns

  • Intermittent issues with bundles not adding to cart or incorrect pricing
  • Occasional difficulty in receiving timely support for complex issues
  • Technical glitches post-updates affecting functionality
  • Lack of response for certain technical support requests

Final Thoughts

Overall, "Kitenzo ‑ Full Page Bundles" is a robust app valued for its usability and strong customer support. While the majority of users report positive experiences, acknowledging the app's beneficial features and responsive support team, some have faced issues that suggest the app could improve in technical reliability and speed of support response for complex issues. The app remains a recommended solution for businesses looking to enhance their bundling capabilities with reliable support.

Mecha Malaysia

Apr 07, 2025  on Shopify

While I haven’t fully explored the Kitenzo app just yet, I wanted to take a moment to commend the exceptional customer service I've received so far. The team has been incredibly responsive, helpful, and patient in answering all my questions and guiding me through the initial setup. It’s rare to come across such attentive support — they’ve made a great first impression, and I’m looking forward to diving deeper into the app knowing I have a reliable team behind it.

LAVIO

Mar 28, 2025  on Shopify

WOW, I am so impressed by Kitenzo's support and care. I had a lot of customizations that I needed and Denis was able to help me with everything - he was super patient and so knowledgeable with codes. I'm glad I am a customer for many years, no regrets. Definitely recommend :) Thank you for making my experience very good Denis! Appreciate you!

NOURISHER MEALS

Mar 26, 2025  on Shopify

my website couldn't function without this app. love it.

SOMA BEER

Mar 12, 2025  on Shopify

Very quick and attentive resolving any issues or concerns.

RAWKANVAS

Feb 26, 2025  on Shopify

great product, great service! Really drives revenue

about-face

Feb 20, 2025  on Shopify

Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.

Au Vodka

Feb 11, 2025  on Shopify

Afterhrs

Jan 08, 2025  on Shopify

Cool app, with a number of useful features. Was a little hard to set up initially but contacted support who not only responded within a few mins actually went into my store store and set everything up for Dale who helped me was amazing would recommend

Blend+r

Jan 08, 2025  on Shopify

An incredible application. The interface is very simple and the template is great. You can use it easily. Also, customer service responds instantly. Especially Dale solved my problems immediately.

The Chocolate Factory Thornton-le-Dale

Dec 17, 2024  on Shopify

Great bundle app and live chat help when needed

Rehook

Dec 16, 2024  on Shopify

Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it

Yorkshire Bonsai

Dec 15, 2024  on Shopify

I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks

Thunderbird Real Food Bar

Dec 08, 2024  on Shopify

Great app and great service.

Cervecera Península

Dec 03, 2024  on Shopify

The bundles were super useful for us and they have lots of options for customization, plus the customer service is excellent!

Peper Harow

Nov 24, 2024  on Shopify

This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!

The Edge Sports Apparel

Nov 20, 2024  on Shopify

App does the job. It's the only app that I found that could pull off what I we needed. The support team is excellent as well, and has helped us through some minor problems. Even though we've had a few hiccups I still continue to use this app because I know support is ready to jump in and help no questions asked; great team!

bundled joys co.

Nov 20, 2024  on Shopify

I had tried a few bundle apps on Shopify and unfortunately they did not meet my requirements, but after finding Bundle Builder, Kitenzo it worked perfectly for the customer journey and aesthetic I was looking to achieve. If I had questions Natalie, was so helpful and helped with getting the CSS code I needed for customisations and as a novice I was able to pick it up easily building out my bundles.

comingcoming

Nov 20, 2024  on Shopify

Dale is great!

The Real Dill®

Nov 11, 2024  on Shopify

Very easy to use, great functionality, and excellent support. Don't have to be a developer to set up and customize bundles. Plenty of versatility to make bundles that the customer can customize, or preset bundles that are "add to cart" ready. Support does a great job whenever needed (Thanks, Dale). Highly recommend!

Lucy Grymes

Nov 11, 2024  on Shopify

The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away. Really awesome support staff.

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