I recently had a very pleasant experience with their customer support, Denis! He was able to help me very quickly with a cart integration issue and clarify all of my concerns or questions.

While I haven’t fully explored the Kitenzo app just yet, I wanted to take a moment to commend the exceptional customer service I've received so far. The team has been incredibly responsive, helpful, and patient in answering all my questions and guiding me through the initial setup. It’s rare to come across such attentive support — they’ve made a great first impression, and I’m looking forward to diving deeper into the app knowing I have a reliable team behind it.

WOW, I am so impressed by Kitenzo's support and care. I had a lot of customizations that I needed and Denis was able to help me with everything - he was super patient and so knowledgeable with codes. I'm glad I am a customer for many years, no regrets. Definitely recommend :) Thank you for making my experience very good Denis! Appreciate you!

Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.

Kitenzo is a brilliant app, with great customer service, Denis and Dale have been super helpful assisting with any concerns I have or changes I wanted to make.

Cool app, with a number of useful features. Was a little hard to set up initially but contacted support who not only responded within a few mins actually went into my store store and set everything up for Dale who helped me was amazing would recommend

An incredible application. The interface is very simple and the template is great. You can use it easily. Also, customer service responds instantly. Especially Dale solved my problems immediately.

We found this app very useful at first, but as of late our customers have been unable to add any bundles to their cart. Support hasn't been especially helpful, especially since they answer once a day, and even if you give them a detailed description of the problem, they don't seem to have a huge interest in resolving it unfortunately, the best we got was 'well it works on my end'. We used them for probably a year or so with no problems, but due to bugs we will be heading elsewhere.

Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it

I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks