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Customer reviews: Rebolt Bundle & Upsell

Develop by Shopify

Thimatic's Bundle Products app helps Shopify merchants increase average order value by creating product bundles, upsells, and volume discounts. This review covers its key features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (555)

Overall rating
4.8

What Merchants Think

Overall, merchants are highly satisfied with "Rebolt ‑ Bundle Products", praising its user-friendly interface and exceptional customer support. The app facilitates seamless product bundling, enhancing sales and inventory management for various businesses.

Key Strengths

  • Outstanding customer support with quick and efficient problem-solving. Specific commendations for team member Jigs for excellent service.
  • Easy to install and use, with user-friendly and intuitive setup processes.
  • Effective in increasing average order value (AOV) and managing inventory with simplified bundling features.
  • Highly customizable solutions tailored to individual business needs.
  • Functional across different themes and operational levels, with stability and reliability in performance.

Common Concerns

  • Initial setup challenges, occasionally requiring support intervention.
  • Lack of advanced features like detailed analytics and notifications for out-of-stock items in bundles.
  • Some merchants found the configuration and discount functionalities difficult to manage.
  • A few reports of minor bugs post-installation, though swiftly addressed by the support team.

Final Thoughts

"Rebolt ‑ Bundle Products" is well-received for its robust capabilities in bundling and overall ease of use. While there are areas for improvement, particularly in analytics and feature enhancements, the impressive support and customization potential make it a valuable tool for boosting sales and enhancing the bundling experience. Most merchants highly recommend it for businesses looking to optimize product bundling strategies.

GoodWays

Jan 27, 2026  on Shopify

We've been using the app for several years and are happy with it. However especially so for the support. While their back end logic hasn't always worked well for my user case they are always very quick to find a custom solution which I am really grateful for.

BGC Cornwall/SDG

Jan 22, 2026  on Shopify

We've used this app several times over the years and it works wonderfully! And if you have any issues they are easy to contact and very easy to work with.

Micro-Air, LLC

Jan 22, 2026  on Shopify

After reviewing and piloting several bundling applications, we selected Rebolt Bundle based on its strong feature set, ease of installation, seamless integration with our web store, and—most importantly—the quality of support. We encountered a few minor hiccups during sandbox testing, but the support team quickly exceeded our expectations. They are responsive, knowledgeable, and clearly committed to their product and customers. We look forward to future enhancements and continuing our partnership with this team.

Pétrone

Jan 09, 2026  on Shopify

I am a fairly demanding customer, and the app and customer service did a good job of customizing it to work on my site and with my theme. I am happy because I couldn't find an app like this one, especially one with such responsive customer service. Thank you to the whole team. Best regards.

mazume

Jan 05, 2026  on Shopify

以前、割引が適用されない・デザイン崩れ・カート遷移の不具合などが続き、販売機会の損失も発生してしまいましたが、サポートの対応により現在は問題が解消されています。 ただ、アプリのアップデートによってデザインが大きく変わることがあり、次回バンドルを作成する際に再度調整が必要になりそうな点は少し不安です。 現時点では正常に動作していますが、今後も安定して利用できるよう改善を期待しています。

ADORND DECOR

Jan 02, 2026  on Shopify

Overall I really like the app. I have products that truly need to be bundled for first time customers and this streamlines the process so much.

mazume

Dec 19, 2025  on Shopify

割引が適用されない状態が3日も続いています。対応も遅く、改善もされません。 返事も遅く、2日目にやっとアップデートしてもらえましたが、デザインが崩れたり、 カートに行かず直接決済画面に進んでしまうなど、次々と不具合が発生しています。 その結果、返金対応や販売機会の損失につながっており、 有料でこのアプリを利用しているのが正直もったいなく感じます。

The Ethos Studio

Dec 02, 2025  on Shopify

I have difficulty with the app and sent and email to customer service when I scheduled the call. Meera Varma was of great help she prepared everything I had difficulty with and explained the whole process to me. I'm very thankful for her all hard work

TORQ Ropes

Nov 19, 2025  on Shopify

Great addition to our shop! Jigs P was so helpful with setting up our custom needs and was so fast to get everything working! Absolutely recommend :)

EVEKO®

Nov 18, 2025  on Shopify

We couldn't be happier with the support we received from Rebolt Bundles. They helped us get everything set-up on the website and supported us with edits until it was perfect! Once of the best experiences we have had with Shopify apps!

Legacy EV

Nov 14, 2025  on Shopify

was having a tough time figuring a few things out (user error). Customer support in the live chat was awesome and got me straightened out super quick.

Cura naturale

Nov 11, 2025  on Shopify

Excellente application avec un support réactif ! C'est que que nous cherchions pour notre cross-selling mais il y a tellement de possibilité en plus que l'investissement est rentabilisé ! Bémol : Impossible de faire matcher des offres internes à Rebolt avec leur offre Upsell post purchase, dommage c'est un axe d'amélioration !

Dreadshop

Nov 07, 2025  on Shopify

Great app for product bundles! The support is amazing, always helpful and quick to respond. Definitely worth it for the price.

Monkey Credits

Nov 05, 2025  on Shopify

In the midst of a several hour long outage with 0 communication. It's not just us, it's currently non-functional on their demo store as well: https://reboltbundle.com/pages/buildbox-single-section

Ollie & Nic

Oct 09, 2025  on Shopify

I'm really pleased with this app, it's been a great addition to the website and customers are purchasing which is great for AOV :) The support have been very quick to reply too. Thank you to Rebolt.

Inspired Oil Perfumes

Sep 19, 2025  on Shopify

Great customer service with very fast response. The app works well, Jigs helped us flesh out some initial issues we were facing

Healthy Skin - Dr. Petri & Dr. Möcklinghoff

Sep 15, 2025  on Shopify

Absolut genial! Gutes Preis-Leistungs-Verhältnis. 1a Support. Sehr individuell auf mein Problem eingegangen. Kein Chatbot. Super, vielen Dank nochmal. 100 % zu empfehlen!!!

NY Cosmetic Surgery Supplies

Sep 10, 2025  on Shopify

I have been using this app for a while now and I am pleased with the cusomer service and patience in helping me understand. Sometimes there is a language barrier. But they slown and make sure i understanding them clearly. I recommend the app and you will be satisfied.

eventumshop

Sep 08, 2025  on Shopify

Excellent support and smooth integration. The app works exactly as promised, but what really impressed me was the outstanding support. The team was incredibly helpful, fast, and detailed in solving every issue. They even went the extra mile to make sure everything looked and worked perfectly in my store. I highly recommend this app — great functionality combined with excellent customer service.

The Stash Shack

Sep 03, 2025  on Shopify

Fast Support. App works great and as described. Wish it had more customization options, like choosing fonts, padding, and margin options when customizing offers.

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