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Customer reviews: BUCKS Currency Converter PRO++

Develop by Helixo

Reviews (1,694)

Overall rating
4.9

What Merchants Think

Merchants consistently praise the "BUCKS Currency Converter PRO++" for its user-friendly interface, robust functionality, and exceptional customer support. It is particularly noted for enhancing their store's international shopping experience, leading to increased customer satisfaction and potentially boosting sales. The app's ability to function seamlessly with various themes and its availability as a free service have made it a popular choice among users.

Key Strengths

  • User-friendly interface
  • Seamless integration with Shopify and various themes
  • Exceptional customer support, often praised by name (Amrutha, Lishana, Telaco, etc.)
  • Free to use with a wide range of customizable features
  • Responsive and helpful support team available even for complex customizations
  • Ideal for stores in regions not supported by Shopify Payments

Common Concerns

  • Occasional bugs affecting currency conversion or integration
  • Some users experienced delays or complications during setup
  • Compatibility issues with specific Shopify themes or custom apps

Final Thoughts

Overall, "BUCKS Currency Converter PRO++" receives glowing reviews for its efficiency, ease of use, and exemplary customer service. While some users noted minor technical issues, the prompt and dedicated support team often mitigates these concerns effectively. This app is highly recommended, especially for businesses aiming to enhance their global reach with a reliable and user-friendly currency conversion solution.

WJMAPPAREL.COM

Jun 13, 2024  on Shopify

The young lady in the chat was very helpful. She instantly took care of my concerns and did it in a very professional manner. She is one of the best customer service personnel that I have had the pleasure to work with.

purchaserkart.com

Jun 13, 2024  on Shopify

I recently contacted Bucks App support and was assisted by Bhagya. The service was excellent. Bhagya was knowledgeable, patient, and addressed all my questions clearly. Their friendly and professional behavior made the experience even better. I highly recommend the support service, thanks to Bhagya's outstanding help..

Sheek Sorority

Jun 13, 2024  on Shopify

I recently had the pleasure of receiving assistance from Nadeem in customer service, and I couldn't be more impressed with the level of service I received. Nadeem went above and beyond to help me with all my requests, even though it took several hours to resolve everything. His patience and dedication were truly remarkable. From the very beginning, Nadeem listened carefully to my concerns and provided thoughtful, thorough responses to each of my questions. No matter how complex the issue, he remained calm, composed, and incredibly patient, ensuring that every aspect of my requests was addressed to my satisfaction. What stood out the most was Nadeem's unwavering commitment to providing top-notch service. He never rushed me or made me feel like a burden, even when the process took longer than expected. Instead, he consistently demonstrated a genuine desire to help, which made the entire experience much more pleasant and stress-free. Thanks to Nadeem's exceptional support, all my issues were resolved efficiently, and I left the interaction feeling valued and appreciated as a customer. His dedication and professionalism are truly commendable, and I am grateful for the outstanding service he provided. I highly recommend Nadeem for his excellent customer service skills. He is a true asset to the team, and I am confident that anyone who has the opportunity to work with him will be just as impressed as I was. Thank you, Nadeem, for your outstanding assistance!

GOOSEKET

Jun 13, 2024  on Shopify

It's our first time using the Bucks app and customer service (Lishana) was very helpful and kind! She helped us resolve all the problems we were having. We are looking forward in using this app. We recommend this app so far. :)

Gullfiskur

Jun 12, 2024  on Shopify

Took me under 60 min to install to 2 pages, did this myself with help from Nadeem in Customer Support, perfect support

The Professor Apparel

Jun 12, 2024  on Shopify

Athira was amazing. She asked questions to understand my issue and then helped me until the issue was completely resolved. I highly recommend BUCKS Currency Converter. What great customer service!

UKBRA

Jun 12, 2024  on Shopify

The plugin has powerful functions and is very easy to operate. If there is a problem, the customer will respond promptly and solve the problem quickly. Recommend everyone to use this plugin

Eagle Online Store

Jun 10, 2024  on Shopify

The app is great and the customer support is excellent. I appreciate Athira for her help and assistance.

Perfume Brands

Jun 10, 2024  on Shopify

Not sure why some negative reviews are there. The app is fantastic! ... You get most features for free! ... And even when you can't refine in details; there is a chat support available. Athira is a wonderful agent who spent nearly an hour of her time, making adjustments for the location of the floating currency switcher until she made it perfect. I can't ask for more than this! ... The app and its team deserve a lot of love and respect :)

Hydrogen Water 4U

Jun 10, 2024  on Shopify

best free app that actually does what you would expect a currency/ location converting app to do. my go to

Elkaari

Jun 09, 2024  on Shopify

I had a question regarding the settings, and it was answered right away. Really appreciate great customer support.

Hatchy

Jun 06, 2024  on Shopify

I talked to Athira today and she really solved my problem. She is very professional and helpful! I am so happy. A million times thank you.

Shkoon

Jun 05, 2024  on Shopify

Super app gratuite de conversion de devises. Service client super réactif pour régler un problème d'installation Je recommande.

Dogs Smile

Jun 05, 2024  on Shopify

am having a good time with BUCKS team so far, i have been encountering some issues but they got fxed after i reached out to them and they fixed it. Mrs Athira assisted me, i enjoyed her collaboration. Thanks.

FABLOSS LASHES

Jun 04, 2024  on Shopify

Very useful extend, it helps a lot, and customer service is patient, they helped to add and set the extend, thank you so much!

Arabella Hair

Jun 03, 2024  on Shopify

The customer service team is very good, step by step to teach me how to operate, very patient! It's a great app!

Luxoria Jewelry

Jun 02, 2024  on Shopify

Works perfectly as I need it. Support is very helpful and responds fast! Very reliable and functional app. Highly recommended. Plus, it's FREE!

floysun

May 31, 2024  on Shopify

Great, this app meets my requirements, the customer service is also very patient, thank you for your help! It is a free APP that can be used

Glook Blueblockers

May 30, 2024  on Shopify

I was experiencing difficulties to install correctly the app and Bhaqya kindly and with great patience helped me to conclude installing it succesfully. Great app it really works

CARIN

May 30, 2024  on Shopify

We recently started using the app, and the support has been great so far. Initially, we encountered a problem with the app not working due to a currency formatting error on our website. However, the team quickly identified the issue and guided us to fix it promptly. Many thanks for your assistance!

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