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Customer reviews: BrandsGateway‑Fashion Dropship

Develop by Shopify

Reviews (46)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about the "BrandsGateway‑Fashion Dropship" app. While many appreciate the vast product range and supportive customer service, others express dissatisfaction over high costs, logistical issues, and marketing practices. Long-term partners often highlight positive experiences, whereas newer users raise concerns about profitability and transparency.

Key Strengths

  • Vast and diverse product catalog with renowned designer brands.
  • Responsive and helpful customer support team, often praised by users.
  • Seamless Shopify integration with automated updates and real-time inventory management.
  • Efficient and timely delivery services for orders.
  • Opportunity to enter the retail market with minimal upfront investment.

Common Concerns

  • High subscription and shipping fees that challenge profitability.
  • Difficulties with product pricing, making it competitive with retail websites.
  • Complaints about misleading marketing practices and unmet expectations for profit margins.
  • Issues with brand authorization and potential legal challenges.
  • Inventory concerns, such as outdated or undesirable product selections.

Final Thoughts

The "BrandsGateway‑Fashion Dropship" app receives a polarized reception. While it offers a comprehensive selection of high-demand fashion products and extensive support, merchants must weigh the high costs and scrutinize marketing claims. Despite potential challenges, the app can be a valuable tool for those prepared to navigate its competitive landscape and invest in developing a strong online retail presence.

Salty Bloom

Nov 21, 2025  on Shopify

This app is really easy to use and the product selection is a great addition to my shop. The service is unmatched and they are incredibly helpful in getting started and set up!

Naiselle.fi

Nov 20, 2025  on Shopify

High quality app and high quality customer service. Pricing automatics are not the easiest I have seen with other suppliers but still manageable.

ALLURE COLLECTIVE STORE

Nov 18, 2025  on Shopify

We are close to launching our new online store, which features an extensive collection of over 17k premium-luxury menswear products from Brandsgateway. We have to mention the exceptional support from the Brandsgateway team. The responsiveness has been top-notch, getting fast and detailed answers every time. The communication is always polite, professional, and helpful, whether we have a simple question or need more complex technical guidance. The Brandsgateway platform itself is solid. Integrating, synchronizing, and managing the product inventory is straightforward and efficient. Their product selection is super comprehensive and constantly updated with new products, making it easy to carve out a unique niche in the luxury fashion market. We can highly recommend Brandsgateway to anyone looking to start a premium-luxury fashion online store."

Beyzy Store

Nov 14, 2025  on Shopify

Excellent App & Outstanding Support! I’m very satisfied with BrandsGateway. The app is easy to use, the product data is clean, and the sync with Shopify works smoothly. Their team is also very responsive and helpful whenever I have questions. The quality of the products and the overall service fully meet my expectations. Highly recommended for anyone looking for a reliable partner.

Style Her World

Nov 14, 2025  on Shopify

The Brands Gateway team is very polite, respectful, supportive, collaborative and helpful. The Team and in particular, Emilijia, understands the BG business very well which enables her and the team to advise and support immediately on any request. Brands Gateway have a very good exposure to luxury brands. Thank you

Runerstrand

Nov 04, 2025  on Shopify

I absolutely love BrandsGateway! Their support team is amazing — always quick to respond and super helpful. Emilija has helped me a lot, both through live meetings and email support. The app itself is very well structured, and the product sync works flawlessly. It’s so easy to choose what you want and then just click synchronize. I also love the products — great quality and beautiful selection! They also host webinars from time to time, usually hosted by Michael, where you can ask questions and get really valuable insights — a great bonus for anyone running a fashion dropshipping store.

amzus

Oct 28, 2025  on Shopify

Based on our few hours of testing, we cannot recommend this app. Our experience suggests the developer is money motivated, more focused on collecting subscriptions than caring for client needs. This is evident from the app's critical shortcomings and the developer's refusal to issue a refund. The app lacks essential features, failing to handle product variants correctly (causing duplicate listings) and missing necessary fields for proper descriptions. In its current state, it is not a viable solution for a serious business. Furthermore, support becomes unacceptably slow once they have your payment. Seek out a reputable developer who offers a trial period and has a fair refund policy—they understand you can't evaluate an app without testing it.

Wat&Chic

Oct 26, 2025  on Shopify

Very Satisfied with BrandsGateway. After attending two webinars, I decided to open my Shopify store and chose BrandsGateway as my dropshipping partner. Starting from scratch isn’t easy, but their support, app, and product selection have truly impressed me. I feel I have a reliable partner by my side. I look forward to continuing our collaboration!

modacelestino

Oct 03, 2025  on Shopify

By far the best wholesaler and dropshipping provider out there. The support is very fast and takes care of every issue. The terms and the selection are unmatched. And if complications do arise, you are in the best hands with the Brandsgateway support team.

Bagged & Boujee + More

Oct 01, 2025  on Shopify

Brandsgateway’s customer service is amazing! My account manager, Emilija, is very knowledgeable, engaging, and encouraging. She keeps me updated with helpful marketing tips, and while I haven’t made sales yet, her guidance gives me confidence and excitement for future success.

RandR Labels

Oct 01, 2025  on Shopify

Great experience with BrandsGateway – smooth process, wide selection of authentic products, and fast support. Perfect partner for R&R Labels!

Sybaritic Boutique

Sep 20, 2025  on Shopify

I am keep opening the ticket that even though, I am using right margins and recommended by Brands Gateway then still Products are listing on very lower prices. I keep opening ticket but, they are keep closing the ticket and showing the calculations etc. Beware of App. You keep loosing money here because their suggested process are not one goes on your website unless you go and manually change of all 33,000 products.

JOHNYCARRIBEAN

Sep 18, 2025  on Shopify

Brandsgateway is by far, the best option when it comes to luxury dropshipping. From their seamless integration, to their fast fulfilment and delivery of products ordered, their efficiency is unrivalled. Their customer support team is also very responsive and efficient in solving issues that require support.

Allority

Sep 17, 2025  on Shopify

They have a new app. Its really good. And the service is also good. They have always a solution when you have a problem.

The Luxury Therapist

Aug 28, 2025  on Shopify

The BrandsGateway Shopify app has been a great addition to my store. The integration is smooth, the catalog updates automatically, and the quality of the product images and descriptions saves me a lot of time. What really stands out is that the team is constantly working on improvements and updates — you can tell they’re focused on making the app better for sellers. Their customer support is also quick and helpful whenever I have a question. Overall, it’s a reliable solution for adding luxury fashion to a Shopify store, and I appreciate the way they keep refining the experience.

ACCEXO

Aug 22, 2025  on Shopify

I have been with BrandsGateway for a while now, the service is impeccable, the products are amazing, the selection breathtaking, giving my store (ACCEXO) access to 20+ thousands of luxury fashion items that are certified genuine. We have not had a single product that we acquired through BG returned to us due to quality. This allows us to give our own customers a 1-Year Authenticity guarantee. Shipping is fast usually via DHL, with 100% tracking! Of course there has been a few minor glitches of late--like a handful of products not showing up with images or descriptions, but that's rare and we know from the CEO that the app is being updated behind the scenes to give us even more control and value. With BG you have white-glove support, 1-on-1 brainstorming and support meetings with their staff to help you. You also get periodic webinars with the CEO. And as your business grows, you can even have events with them at their offices in Europe. With BG, you're seen. They know you.

STORE 7994

Aug 22, 2025  on Shopify

I haven’t used the app extensively yet, but I’ve had the pleasure of working with Anastasija, a wonderful representative at BRANDS GATEWAY. She went above and beyond to ensure we received proper documentation confirming our validity, authenticity, and access to genuine offerings. Too often, companies fall short of showing courtesy and humanity in their dealings with resellers. Anastasija, however, exemplified true professionalism and care, and I cannot commend her enough. If BRANDS GATEWAY continues to employ staff of this caliber, I have no doubt the company will go very far. It’s genuinely appreciated and admired—I don’t want to overstate it, but credit is due where it’s deserved. Thank you again, Anastasija, and thanks to the entire team at BRANDS GATEWAY for making us proud to be connected with you. Wishing you continued success, Peter M. Titus Owner/Founder STORE 7994 LLC

My Luxe Couture

Aug 21, 2025  on Shopify

Hello everyone, I am Wolf from Germany, I am quite new to the dropshipping business, with the help of BrandsGateway support I will be ready to launch the online shop in the coming days. I commenced the building of the shop with BrandsGateway some month ago, during this time some difficulties appeared and could be solved together. Thanks for the support :-) I can recommend BrandsGateway as a supportive partner.

Aurelian

Aug 21, 2025  on Shopify

I’ve been using BrandsGateway-Fashion Dropship for a few months now to integrate their products into my Shopify store. The app itself runs smoothly and does what it promises. There has definitely been a learning curve, and I’m still figuring things out, but the support team has been quick to respond and genuinely helpful along the way. I also appreciate that our feedback and ideas are listened to and taken seriously. Overall, I’m glad to have found BrandsGateway and look forward to growing our shop with them as a partner.

Whispers Of Wisdom Clothing

Aug 20, 2025  on Shopify

Brandsgateway has been an outstanding partner. Their support team is always friendly, responsive, and truly committed to helping. The wide collection of luxury brands is impressive, and the marketing support makes growing a business much easier. A reliable and professional company I highly recommend.

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