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Customer reviews: BrandsGateway‑Fashion Dropship

Develop by Shopwoo

Reviews (37)

Overall rating
4.5

What Merchants Think

Overall, merchants have mixed feelings about the "BrandsGateway‑Fashion Dropship" app. While many appreciate the vast product range and supportive customer service, others express dissatisfaction over high costs, logistical issues, and marketing practices. Long-term partners often highlight positive experiences, whereas newer users raise concerns about profitability and transparency.

Key Strengths

  • Vast and diverse product catalog with renowned designer brands.
  • Responsive and helpful customer support team, often praised by users.
  • Seamless Shopify integration with automated updates and real-time inventory management.
  • Efficient and timely delivery services for orders.
  • Opportunity to enter the retail market with minimal upfront investment.

Common Concerns

  • High subscription and shipping fees that challenge profitability.
  • Difficulties with product pricing, making it competitive with retail websites.
  • Complaints about misleading marketing practices and unmet expectations for profit margins.
  • Issues with brand authorization and potential legal challenges.
  • Inventory concerns, such as outdated or undesirable product selections.

Final Thoughts

The "BrandsGateway‑Fashion Dropship" app receives a polarized reception. While it offers a comprehensive selection of high-demand fashion products and extensive support, merchants must weigh the high costs and scrutinize marketing claims. Despite potential challenges, the app can be a valuable tool for those prepared to navigate its competitive landscape and invest in developing a strong online retail presence.

The Luxury Therapist

Aug 28, 2025  on Shopify

The BrandsGateway Shopify app has been a great addition to my store. The integration is smooth, the catalog updates automatically, and the quality of the product images and descriptions saves me a lot of time. What really stands out is that the team is constantly working on improvements and updates — you can tell they’re focused on making the app better for sellers. Their customer support is also quick and helpful whenever I have a question. Overall, it’s a reliable solution for adding luxury fashion to a Shopify store, and I appreciate the way they keep refining the experience.

ACCEXO

Aug 22, 2025  on Shopify

I have been with BrandsGateway for a while now, the service is impeccable, the products are amazing, the selection breathtaking, giving my store (ACCEXO) access to 20+ thousands of luxury fashion items that are certified genuine. We have not had a single product that we acquired through BG returned to us due to quality. This allows us to give our own customers a 1-Year Authenticity guarantee. Shipping is fast usually via DHL, with 100% tracking! Of course there has been a few minor glitches of late--like a handful of products not showing up with images or descriptions, but that's rare and we know from the CEO that the app is being updated behind the scenes to give us even more control and value. With BG you have white-glove support, 1-on-1 brainstorming and support meetings with their staff to help you. You also get periodic webinars with the CEO. And as your business grows, you can even have events with them at their offices in Europe. With BG, you're seen. They know you.

STORE 7994

Aug 22, 2025  on Shopify

I haven’t used the app extensively yet, but I’ve had the pleasure of working with Anastasija, a wonderful representative at BRANDS GATEWAY. She went above and beyond to ensure we received proper documentation confirming our validity, authenticity, and access to genuine offerings. Too often, companies fall short of showing courtesy and humanity in their dealings with resellers. Anastasija, however, exemplified true professionalism and care, and I cannot commend her enough. If BRANDS GATEWAY continues to employ staff of this caliber, I have no doubt the company will go very far. It’s genuinely appreciated and admired—I don’t want to overstate it, but credit is due where it’s deserved. Thank you again, Anastasija, and thanks to the entire team at BRANDS GATEWAY for making us proud to be connected with you. Wishing you continued success, Peter M. Titus Owner/Founder STORE 7994 LLC

My Luxe Couture

Aug 21, 2025  on Shopify

Hello everyone, I am Wolf from Germany, I am quite new to the dropshipping business, with the help of BrandsGateway support I will be ready to launch the online shop in the coming days. I commenced the building of the shop with BrandsGateway some month ago, during this time some difficulties appeared and could be solved together. Thanks for the support :-) I can recommend BrandsGateway as a supportive partner.

Aurelian

Aug 21, 2025  on Shopify

I’ve been using BrandsGateway-Fashion Dropship for a few months now to integrate their products into my Shopify store. The app itself runs smoothly and does what it promises. There has definitely been a learning curve, and I’m still figuring things out, but the support team has been quick to respond and genuinely helpful along the way. I also appreciate that our feedback and ideas are listened to and taken seriously. Overall, I’m glad to have found BrandsGateway and look forward to growing our shop with them as a partner.

Whispers Of Wisdom Clothing

Aug 20, 2025  on Shopify

Brandsgateway has been an outstanding partner. Their support team is always friendly, responsive, and truly committed to helping. The wide collection of luxury brands is impressive, and the marketing support makes growing a business much easier. A reliable and professional company I highly recommend.

Authentic New

Aug 17, 2025  on Shopify

I have been working with BG since March this year and all my experience is just so positive - they are helpful and truly interested in my business doing well. I have used the web developers they recommended and it has been wonderful - launching this week and I just know I have found the right suppliers with Brands Gateway - they are great! Systems are easy to use, and the range of products is impressive.

Glandine

Aug 08, 2025  on Shopify

Since switching to the BrandsGateway Shopify App, everything has been seamless. With this combination of two high-quality systems, I have managed to implement everything myself. The BrandsGateway App works flawlessly and there is a good video tutorial for every detail. I am looking forward to the launch of the new App, as it offers even more fine-grained options. BrandGateway customer support deserves praise. I have received a quick, expert and friendly answer to all my questions. They also offer flexible options regarding shipping, returns and payments. BrandGateway is overall very dynamic and rapidly developing. The huge product range offers almost unlimited possibilities, but of course it also requires hard work from the partners. I appreciate good product descriptions, but a standard list of basic product features would be helpful.

Allority

Aug 06, 2025  on Shopify

Great support and fast refund! I placed a test order and one item was missing due to what seemed to be a technical issue. However, the BrandsGateway team refunded the amount very quickly without any problems. Their customer service is excellent – they respond fast and are always ready to find a solution together. I really appreciate the way they handle things professionally and with care. Definitely a reliable partner in the luxury fashion space.

Boutique SIWA

Jun 27, 2025  on Shopify

I am really pleased and happy to find a supplier with all support to start my business online . they are professional team and willing to do more to succeed and let you succeed . after dealing with many Dropshippers suppliers . i cant find better than Brandsgatewayin service , Quality , customer Support. I assure everyone can depend on them and if you have any issue , you schedule a call or send an email and they will help you Thanks Brandsgateway and keep the excellent work

Talk About Lux

Jun 22, 2025  on Shopify

The perfect partner for developing and growing your online store! Large quantity of premium and luxury stock, constantly adding more brands and products from different warehouses and offering fast enough shipping for their products. Of course they have some issues, because of the many different warehouses they are working with, but which company doesn't have? The important thing is that they are always developing and searching for solution, hearing their partners advices and working to make things happen. Every big company owners knows that business is constant developing and unlike other companies, Brands Getaway are always developing and growing hand by hand with their partners!

Qutton

Jun 13, 2025  on Shopify

We've been using BrandsGateway for months now and are very satisfied with the quality of the products and the fast integration with our Shopify store. The support team is responsive and helpful, and the product selection is great for high-end fashion. Highly recommended if you're looking for a reliable dropshipping partner in Europe

Fami Luxe

May 11, 2025  on Shopify

We’ve had an excellent experience using BrandsGateway with our store, Fami Luxe. The platform is smooth, reliable, and offers an impressive selection of authentic luxury brands that perfectly align with the premium image we deliver to our customers. Shipping and order fulfillment are handled efficiently, inventory is well-synced, and their support team is always responsive and professional. As a store targeting the Saudi Arabian market, quality and trust are everything—and BrandsGateway helps us meet those expectations. Highly recommended for any retailer looking for a trustworthy and high-quality dropshipping partner!

Venus Verity

May 03, 2025  on Shopify

I would not recommend! Their app never properly worked. 1. The image synchronization never worked properly. I had to go through my shop every day and look for images not in sync. Talking to their support every day to fix images. In other cases, partial images were in sync. 2. Extremely bad data quality. Extremely bad. They do not have a standardised way to provide product description. I had to write my own NLP to standardise the descriptions. In many situations they were not providing a descrption. 3. A derivative problem to (2). Due to the extremely bad quality of their data you may get blocked from Meta and Google. Investing significant amount of time in fixing them, otherwise you will end up blocked or their algorithms won't work properly. 4. They add thousands of products one day and after a week they disappear. Either they sold them in bulk or have no clue what they are doing. You end up investing time and money in Marketing for some NEW products and then they disappear. 5. Non competitive pricing. Their pricing is not competitive at all. Do you own competitive analysis before purchasing any subscription. 6. No transparent shipping fee. 7. No transparent operating model. They are more like dropshipping aggregator rather than a dropshipping service. 8. All of their products are listed on ebay on extremely low price. If you put together all the fees you cannot compete with the prices on ebay unless you start selling on loss. Which is not an option. I could keep on writing, but I believe I cover the most important points. Do your own due diligence before purchasing a subscription.

Versa Loro

Apr 23, 2025  on Shopify

I've been using BrandsGateway for a while now, and I’m genuinely impressed. The app is very reliable and integrates seamlessly with Shopify product updates, inventory sync, and everything in between works without a hitch. It makes managing my store so much easier. What really stands out is their customer service. They’re not only friendly and professional, but also very fast to respond, which gives me real peace of mind. If you're looking for a trustworthy partner in the dropshipping space, BrandsGateway is a top choice.

TheNumber1Shop.com

Apr 22, 2025  on Shopify

We’ve had a fantastic experience working with BrandsGateway. Their platform is smooth and efficient, with a great selection of premium brands and reliable fulfillment. Orders are processed quickly, inventory is well-managed, and customer support is responsive whenever we need assistance. It’s clear they prioritize quality and consistency, which aligns perfectly with the standards we uphold. Highly recommend to any retailer looking for a dependable partner!

Swanketch

Apr 22, 2025  on Shopify

Working with BrandsGateway has been a game-changer for my luxury e-commerce business. As a drop shipping supplier, they offer an impressive range of authentic luxury brands, include designer bags, shoes, clothing and accessories that truly appeal to high-end customers. BrandsGateway have an outstanding support staff. Their team is knowledgeable, responsive and genuinely invested in assisting you succeed. The integration with Shopify is seamless, making inventory updates and product syncing effortless. If you are looking for a reliable, high-quality drop shipping supplier in the luxury space, BrandsGateway is the best choice. Their professionalism, premium products, and excellent customer service make them a trusted partner for any serious entrepreneur in the luxury market. Highly recommended!!

Ftloshopping Ltd

Apr 16, 2025  on Shopify

I’m sharing my enthusiastic and sincere appreciation for the BrandsGateway Shopify App and the outstanding experience I’ve had as a business dropshipper using their platform. Since integrating the BrandsGateway app into our Shopify store, we have seen a significant boost in efficiency, customer satisfaction, and sales performance. The setup process was seamless, and the intuitive interface made it easy to customise product listings, set pricing rules, and align product categories to our existing collections. One of the standout features is the real-time inventory synchronisation. It has eliminated the risk of overselling and ensures that our store is always up to date with the latest stock. We’ve also been highly impressed by the automated order processing system, which allows us to focus on customer service and growth while BrandsGateway takes care of fulfilment and shipping. The shipping times have exceeded our expectations, especially for international customers. With reliable partners like DHL Express, our clients often receive their luxury fashion purchases within 2–5 business days, enhancing our store’s credibility and encouraging repeat business. On top of that, BrandsGateway offers a true white-label experience, allowing us to deliver a premium shopping experience without any third-party branding. This has been crucial in building trust and loyalty with our clientele. Equally important has been their customer support. Whenever we’ve needed assistance, the BrandsGateway team has responded promptly and professionally. Their helpdesk and resource centre are packed with valuable tutorials and guides that make the learning curve incredibly manageable—even for first-time dropshippers. In short, the BrandsGateway Shopify App has become an indispensable part of our eCommerce business. If you’re a dropshipper looking to enter the luxury fashion space with a partner that combines quality, speed, and professionalism, I can confidently say that BrandsGateway is the way to go. Outstanding! Mark Williams (Director) Ftloshopping Ltd

ÉCLAT

Feb 17, 2025  on Shopify

I'd highly recommend to using this app. It works well with Shopify, the customer service is excellent and helpful.

Atlantic Shopping Mall

Feb 06, 2025  on Shopify

When it comes to BrandsGateway, we don’t even know where to start. There are so many good things to say! They are an incredible team of professionals who maintain personal contact with their clients and strictly deliver on their promises. We have been working with them for a long time and have successfully completed hundreds of orders so far. They answer your emails almost instantly. Their automated system works flawlessly, and they deliver packages to our customers on time. As for their product range, we believe there is no other supplier in the world that offers so many thousands of fashion items, all of which can be added to your online store with the click of a button. The subscription fee is nothing compared to the revenue your company will generate when working with them. We highly recommend BrandsGateway!

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