Reviews: ZenBox: Bundle Builder

Customer reviews: ZenBox: Bundle Builder

Reviews (179)

Overall rating

4.4

5

19
4

2
3
2
1

4

What Merchants Think

Merchants generally appreciate "ZenBox: Bundle Builder" for its comprehensive functionalities and customizable features that enhance sales and customer interactions. It has significantly benefited businesses targeting personalized and festive sales by simplifying custom bundle creation. However, some users have faced technical challenges and varying support experiences.

Key Strengths

Facilitates creation of customizable gift bundles and boxes.
Boosts average order value and enables personalized customer experiences.
Integrates seamlessly with Shopify, including discount and pricing adjustments.
Robust and helpful customer support praised by many users.
User-friendly and offers extensive customization options aligning with business branding.

Common Concerns

Initial setup can be time-consuming.
Occasional technical glitches and limitations with third-party integrations.
Mixed experiences with customer support responsiveness in resolving complex issues.
User interface could be more intuitive for some users.

Final Thoughts

Overall, "ZenBox: Bundle Builder" is highly regarded among merchants who utilize its features effectively to enhance their e-commerce offerings. Though some areas of improvement exist, notably in technical support and interface design, the app remains a valuable tool for businesses seeking to offer personalized shopping experiences.

DIAMOND MODE

Mar 13, 2025 on Shopify

careful! there is no trial version and there is no refund by them if their app is faulty! you pay for an app, which doesnt work. very frustrating!

Dear Perli

Aug 31, 2024 on Shopify

I typically don’t leave negative reviews, as I recognize the impact they can have on small businesses. However, I believe it's important to share my experience. I reached out several times for assistance with technical issues that have hindered my ability to use the app for over five months. The only resolution offered was a $30 credit, which covers just one month. I hope that by sharing this, other small businesses can be aware of potential challenges and avoid the loss of time and resources that I encountered.

BoxUp Luxury Gifting

Jun 07, 2024 on Shopify

After the new release, the app is not supporting to any 3rd party payment gateways. Also support is very bad and not helpful.

Euclid Farms

Apr 03, 2024 on Shopify

Have had multiple issues with this app - one day it's working just fine, the next day all of a sudden the prices have changed all over the place. The customer support has been no help - I've requested help multiple times and they basically always say it's an issue on our end and we need our web developer to deal with it. We are a tiny shop and definitely do not have a web developer on deck. Currently looking for a new app.